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| ID | Описание | Дата |
|---|---|---|
| 98702422-d0ab-489e-80e8-ec65bd89d868 | incentivize B2C models | 1996-09-07 |
| 88714a7d-b99d-4cd8-a907-cc072c770c7c | matrix next-generation models | 1999-04-20 |
| 67e8c692-ca85-4ae3-989b-d1726ba7fab2 | deliver B2B channels | 1982-09-18 |
| c72f1422-ea86-4e10-8c49-47e0d261079d | drive dot-com deliverables | 1995-05-21 |
| 77104280-c14d-4c65-9120-8b24186d7879 | incubate frictionless systems | 1975-09-28 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 709 | 17698 | Female | Loyal Customer | 25 | Business travel | Business | 854 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 5 | 2 | 5 | 2 | 1 | 3 | 5 | 9 | 0.0 | satisfied |
| 1709 | 47189 | Female | Loyal Customer | 29 | Business travel | Business | 965 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 1 | 4 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 2709 | 62473 | Female | Loyal Customer | 58 | Business travel | Business | 1744 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 0 | 0.0 | satisfied |
| 3709 | 53551 | Female | disloyal Customer | 48 | Business travel | Eco | 960 | 2 | 2 | 2 | 1 | 3 | 2 | 2 | 3 | 1 | 4 | 5 | 5 | 5 | 3 | 32 | 2.0 | neutral or dissatisfied |
| 4709 | 80325 | Female | Loyal Customer | 27 | Personal Travel | Eco | 746 | 4 | 4 | 4 | 3 | 5 | 4 | 5 | 5 | 1 | 1 | 4 | 4 | 3 | 5 | 0 | 0.0 | satisfied |
| 5709 | 94514 | Female | Loyal Customer | 52 | Business travel | Business | 248 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 6709 | 74857 | Female | Loyal Customer | 54 | Business travel | Business | 1995 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0.0 | satisfied |
| 7709 | 125444 | Female | Loyal Customer | 43 | Business travel | Business | 2845 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 8709 | 11780 | Female | Loyal Customer | 20 | Personal Travel | Eco | 395 | 4 | 1 | 4 | 3 | 2 | 4 | 1 | 2 | 3 | 4 | 4 | 2 | 4 | 2 | 0 | 0.0 | satisfied |
| 9709 | 125625 | Male | disloyal Customer | 37 | Business travel | Business | 814 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 2 | 5 | 5 | 4 | 3 | 8 | 23.0 | satisfied |
| 10709 | 56638 | Male | Loyal Customer | 39 | Business travel | Business | 1878 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 5 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 11709 | 19483 | Female | Loyal Customer | 58 | Personal Travel | Eco | 177 | 2 | 5 | 2 | 3 | 1 | 4 | 5 | 5 | 5 | 2 | 5 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 12709 | 111162 | Female | Loyal Customer | 9 | Personal Travel | Eco | 1111 | 1 | 3 | 1 | 3 | 4 | 1 | 4 | 4 | 1 | 2 | 4 | 2 | 3 | 4 | 8 | 0.0 | neutral or dissatisfied |
| 13709 | 22801 | Male | disloyal Customer | 22 | Business travel | Eco | 147 | 3 | 2 | 3 | 3 | 4 | 3 | 5 | 4 | 2 | 1 | 3 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 14709 | 61930 | Male | Loyal Customer | 45 | Personal Travel | Eco | 550 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 2 | 5 | 3 | 3 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 15709 | 128754 | Female | Loyal Customer | 47 | Business travel | Business | 550 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 16709 | 36257 | Male | Loyal Customer | 48 | Business travel | Eco | 728 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 3 | 3 | 4 | 4 | 2 | 90 | 93.0 | neutral or dissatisfied |
| 17709 | 39604 | Male | Loyal Customer | 27 | Personal Travel | Eco | 679 | 3 | 4 | 3 | 4 | 2 | 3 | 2 | 2 | 3 | 4 | 3 | 2 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 18709 | 23385 | Male | Loyal Customer | 39 | Business travel | Business | 2514 | 4 | 4 | 4 | 4 | 3 | 2 | 1 | 3 | 3 | 4 | 3 | 5 | 3 | 1 | 4 | 6.0 | satisfied |
| 19709 | 111850 | Male | Loyal Customer | 52 | Business travel | Business | 3947 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 0 | 0.0 | satisfied |
| 20709 | 5446 | Male | Loyal Customer | 38 | Business travel | Business | 265 | 5 | 5 | 5 | 5 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 21709 | 57340 | Female | Loyal Customer | 46 | Business travel | Business | 1626 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 22709 | 7874 | Female | Loyal Customer | 58 | Business travel | Business | 3141 | 1 | 1 | 5 | 1 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 8.0 | satisfied |
| 23709 | 1823 | Female | Loyal Customer | 58 | Business travel | Business | 3585 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 0 | 0.0 | satisfied |
| 24709 | 100850 | Female | Loyal Customer | 52 | Personal Travel | Eco | 711 | 3 | 4 | 3 | 1 | 2 | 5 | 4 | 5 | 5 | 3 | 5 | 2 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 25709 | 76330 | Female | Loyal Customer | 68 | Personal Travel | Eco | 2182 | 1 | 4 | 1 | 4 | 5 | 3 | 3 | 4 | 4 | 1 | 4 | 2 | 4 | 2 | 15 | 0.0 | neutral or dissatisfied |
| 26709 | 84917 | Female | Loyal Customer | 66 | Personal Travel | Eco | 547 | 3 | 5 | 3 | 2 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 5 | 5 | 37 | 40.0 | neutral or dissatisfied |
| 27709 | 67740 | Female | disloyal Customer | 15 | Business travel | Eco | 1205 | 1 | 1 | 1 | 3 | 3 | 1 | 2 | 3 | 1 | 5 | 4 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 28709 | 41399 | Male | Loyal Customer | 32 | Business travel | Business | 563 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 1 | 3 | 4 | 1 | 1 | 4 | 0 | 0.0 | satisfied |
| 29709 | 106237 | Male | Loyal Customer | 58 | Business travel | Business | 2713 | 3 | 3 | 3 | 3 | 4 | 5 | 5 | 3 | 3 | 3 | 3 | 5 | 3 | 3 | 0 | 0.0 | satisfied |
| 30709 | 87904 | Male | Loyal Customer | 39 | Business travel | Business | 581 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 3 | 0.0 | satisfied |
| 31709 | 22521 | Male | Loyal Customer | 64 | Business travel | Eco Plus | 143 | 1 | 4 | 3 | 4 | 1 | 1 | 1 | 1 | 2 | 1 | 4 | 3 | 3 | 1 | 13 | 14.0 | neutral or dissatisfied |
| 32709 | 109890 | Female | Loyal Customer | 49 | Business travel | Business | 1052 | 1 | 4 | 4 | 4 | 1 | 3 | 4 | 1 | 1 | 1 | 1 | 2 | 1 | 1 | 19 | 0.0 | neutral or dissatisfied |
| 33709 | 11016 | Female | Loyal Customer | 59 | Business travel | Business | 2549 | 1 | 1 | 1 | 1 | 2 | 3 | 1 | 4 | 4 | 5 | 5 | 4 | 4 | 1 | 0 | 0.0 | satisfied |
| 34709 | 95035 | Female | Loyal Customer | 58 | Personal Travel | Eco | 189 | 2 | 4 | 2 | 4 | 1 | 4 | 4 | 5 | 5 | 2 | 5 | 4 | 5 | 2 | 30 | 25.0 | neutral or dissatisfied |
| 35709 | 105018 | Female | disloyal Customer | 23 | Business travel | Eco | 255 | 4 | 5 | 4 | 1 | 1 | 4 | 1 | 1 | 3 | 3 | 4 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 36709 | 59047 | Female | Loyal Customer | 50 | Business travel | Business | 1723 | 5 | 5 | 5 | 5 | 2 | 3 | 5 | 3 | 3 | 3 | 3 | 4 | 3 | 5 | 1 | 0.0 | satisfied |
| 37709 | 23468 | Male | disloyal Customer | 19 | Business travel | Eco | 576 | 2 | 4 | 2 | 3 | 4 | 2 | 4 | 4 | 1 | 1 | 4 | 3 | 4 | 4 | 0 | 11.0 | neutral or dissatisfied |
| 38709 | 69186 | Female | Loyal Customer | 67 | Personal Travel | Eco | 187 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 5 | 3 | 5 | 0 | 0.0 | satisfied |
| 39709 | 69619 | Female | disloyal Customer | 27 | Business travel | Eco Plus | 2475 | 2 | 2 | 2 | 3 | 2 | 1 | 1 | 3 | 4 | 2 | 1 | 1 | 5 | 1 | 3 | 0.0 | neutral or dissatisfied |
| 40709 | 120718 | Female | Loyal Customer | 41 | Business travel | Business | 90 | 4 | 1 | 4 | 4 | 5 | 4 | 5 | 3 | 4 | 5 | 5 | 5 | 4 | 5 | 64 | 210.0 | satisfied |
| 41709 | 96633 | Female | Loyal Customer | 47 | Business travel | Business | 1605 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 12 | 13.0 | satisfied |
| 42709 | 78705 | Female | disloyal Customer | 25 | Business travel | Business | 554 | 3 | 2 | 3 | 4 | 4 | 3 | 4 | 4 | 1 | 5 | 3 | 4 | 4 | 4 | 9 | 0.0 | neutral or dissatisfied |
| 43709 | 101971 | Female | Loyal Customer | 23 | Business travel | Business | 228 | 3 | 2 | 2 | 2 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 2 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 44709 | 98205 | Female | Loyal Customer | 7 | Personal Travel | Eco | 327 | 3 | 0 | 3 | 2 | 4 | 3 | 3 | 4 | 5 | 2 | 4 | 5 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 45709 | 96514 | Male | Loyal Customer | 47 | Personal Travel | Eco | 436 | 2 | 4 | 2 | 1 | 4 | 2 | 4 | 4 | 5 | 2 | 5 | 4 | 4 | 4 | 8 | 4.0 | neutral or dissatisfied |
| 46709 | 8704 | Male | Loyal Customer | 68 | Personal Travel | Eco | 280 | 3 | 4 | 3 | 3 | 4 | 3 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 7 | 6.0 | neutral or dissatisfied |
| 47709 | 62675 | Male | Loyal Customer | 31 | Personal Travel | Eco Plus | 1744 | 3 | 4 | 3 | 3 | 5 | 3 | 5 | 5 | 5 | 5 | 4 | 3 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 48709 | 37598 | Male | Loyal Customer | 66 | Business travel | Eco | 550 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 5 | 2 | 3 | 1 | 1 | 3 | 0 | 0.0 | satisfied |
| 49709 | 75380 | Male | Loyal Customer | 50 | Business travel | Business | 2585 | 1 | 1 | 1 | 1 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 50709 | 104152 | Female | Loyal Customer | 42 | Business travel | Business | 2909 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 1 | 0.0 | satisfied |
| 51709 | 7606 | Female | Loyal Customer | 40 | Business travel | Business | 802 | 2 | 5 | 5 | 5 | 3 | 3 | 4 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 52709 | 127138 | Male | Loyal Customer | 47 | Personal Travel | Eco | 304 | 4 | 5 | 4 | 4 | 2 | 4 | 2 | 2 | 3 | 5 | 4 | 3 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 53709 | 10401 | Male | Loyal Customer | 72 | Business travel | Business | 3928 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 10 | 5.0 | satisfied |
| 54709 | 104773 | Male | Loyal Customer | 48 | Business travel | Business | 2207 | 4 | 4 | 4 | 4 | 3 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 7 | 1.0 | satisfied |
| 55709 | 61385 | Male | Loyal Customer | 53 | Business travel | Eco | 679 | 3 | 4 | 1 | 4 | 3 | 3 | 3 | 3 | 4 | 1 | 4 | 1 | 4 | 3 | 16 | 9.0 | neutral or dissatisfied |
| 56709 | 59892 | Female | Loyal Customer | 60 | Business travel | Business | 2148 | 1 | 1 | 1 | 1 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 57709 | 26664 | Female | Loyal Customer | 44 | Business travel | Eco | 545 | 2 | 3 | 3 | 3 | 4 | 3 | 3 | 1 | 1 | 2 | 1 | 1 | 1 | 4 | 10 | 14.0 | neutral or dissatisfied |
| 58709 | 124727 | Male | Loyal Customer | 67 | Personal Travel | Eco | 399 | 2 | 4 | 5 | 4 | 2 | 5 | 2 | 2 | 4 | 4 | 5 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 59709 | 56119 | Male | Loyal Customer | 25 | Personal Travel | Business | 1400 | 4 | 2 | 3 | 3 | 5 | 3 | 5 | 5 | 2 | 4 | 3 | 3 | 4 | 5 | 3 | 0.0 | neutral or dissatisfied |
| 60709 | 122504 | Male | Loyal Customer | 46 | Business travel | Business | 930 | 2 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 61709 | 76443 | Female | disloyal Customer | 23 | Business travel | Eco Plus | 405 | 3 | 2 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 2 | 4 | 2 | 4 | 3 | 5 | 6.0 | neutral or dissatisfied |
| 62709 | 79511 | Female | Loyal Customer | 45 | Business travel | Business | 2222 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 12 | 6.0 | satisfied |
| 63709 | 3141 | Male | Loyal Customer | 51 | Business travel | Business | 3874 | 1 | 3 | 3 | 3 | 5 | 2 | 2 | 3 | 3 | 3 | 1 | 3 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 64709 | 90054 | Female | disloyal Customer | 40 | Business travel | Business | 957 | 5 | 5 | 5 | 3 | 4 | 5 | 5 | 4 | 3 | 4 | 5 | 5 | 4 | 4 | 11 | 23.0 | satisfied |
| 65709 | 8610 | Male | Loyal Customer | 32 | Business travel | Business | 1371 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 5 | 4 | 20 | 44.0 | satisfied |
| 66709 | 8309 | Female | disloyal Customer | 24 | Business travel | Eco Plus | 530 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 21 | 32.0 | neutral or dissatisfied |
| 67709 | 106166 | Female | Loyal Customer | 7 | Personal Travel | Eco | 436 | 2 | 4 | 2 | 4 | 2 | 2 | 2 | 2 | 5 | 2 | 5 | 4 | 5 | 2 | 0 | 2.0 | neutral or dissatisfied |
| 68709 | 16153 | Female | disloyal Customer | 54 | Business travel | Eco | 199 | 1 | 5 | 1 | 1 | 2 | 1 | 2 | 2 | 1 | 2 | 2 | 2 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 69709 | 43787 | Female | disloyal Customer | 22 | Business travel | Eco | 223 | 1 | 4 | 1 | 3 | 5 | 1 | 5 | 5 | 2 | 2 | 4 | 2 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 70709 | 63170 | Male | Loyal Customer | 49 | Business travel | Business | 1869 | 2 | 2 | 4 | 2 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 8.0 | satisfied |
| 71709 | 15010 | Female | disloyal Customer | 15 | Business travel | Eco | 557 | 3 | 5 | 3 | 2 | 1 | 3 | 1 | 1 | 4 | 2 | 5 | 5 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 72709 | 81356 | Female | Loyal Customer | 31 | Personal Travel | Eco | 1299 | 3 | 5 | 3 | 3 | 1 | 3 | 1 | 1 | 4 | 2 | 4 | 3 | 4 | 1 | 3 | 0.0 | neutral or dissatisfied |
| 73709 | 18946 | Female | Loyal Customer | 59 | Personal Travel | Eco | 551 | 4 | 3 | 4 | 4 | 1 | 4 | 4 | 2 | 2 | 4 | 2 | 1 | 2 | 3 | 52 | 120.0 | neutral or dissatisfied |
| 74709 | 24765 | Female | Loyal Customer | 48 | Business travel | Business | 2828 | 5 | 5 | 5 | 5 | 1 | 2 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 0 | 15.0 | satisfied |
| 75709 | 22754 | Female | Loyal Customer | 61 | Business travel | Eco | 302 | 4 | 3 | 3 | 3 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 76709 | 122173 | Female | disloyal Customer | 20 | Business travel | Eco | 544 | 2 | 0 | 2 | 5 | 3 | 2 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 3 | 24 | 15.0 | neutral or dissatisfied |
| 77709 | 128243 | Female | Loyal Customer | 54 | Business travel | Business | 2927 | 3 | 3 | 3 | 3 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 78709 | 21798 | Female | disloyal Customer | 49 | Business travel | Eco | 241 | 1 | 0 | 0 | 4 | 2 | 0 | 2 | 2 | 1 | 2 | 2 | 1 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 79709 | 82929 | Female | disloyal Customer | 23 | Business travel | Eco | 594 | 2 | 5 | 2 | 3 | 4 | 2 | 4 | 4 | 5 | 2 | 4 | 5 | 5 | 4 | 33 | 14.0 | neutral or dissatisfied |
| 80709 | 28584 | Male | Loyal Customer | 43 | Personal Travel | Eco | 2603 | 3 | 2 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 4 | 4 | 2 | 4 | 2 | 11 | 0.0 | neutral or dissatisfied |
| 81709 | 15840 | Male | disloyal Customer | 26 | Business travel | Business | 1107 | 0 | 0 | 0 | 2 | 3 | 0 | 3 | 3 | 2 | 4 | 4 | 5 | 2 | 3 | 12 | 0.0 | satisfied |
| 82709 | 95773 | Female | Loyal Customer | 48 | Personal Travel | Eco | 419 | 4 | 1 | 4 | 3 | 4 | 3 | 4 | 2 | 2 | 4 | 2 | 4 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 83709 | 64740 | Female | Loyal Customer | 35 | Business travel | Business | 224 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | 3 | 3 | 0 | 5.0 | neutral or dissatisfied |
| 84709 | 39265 | Female | disloyal Customer | 34 | Business travel | Eco | 268 | 4 | 5 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 1 | 5 | 3 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 85709 | 33799 | Female | Loyal Customer | 44 | Business travel | Business | 1521 | 5 | 5 | 5 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 85 | 66.0 | satisfied |
| 86709 | 54715 | Male | Loyal Customer | 28 | Personal Travel | Eco | 787 | 5 | 5 | 5 | 1 | 5 | 5 | 4 | 5 | 4 | 5 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 87709 | 22425 | Male | Loyal Customer | 38 | Personal Travel | Eco | 238 | 2 | 4 | 0 | 3 | 3 | 0 | 3 | 3 | 5 | 5 | 5 | 3 | 5 | 3 | 96 | 92.0 | neutral or dissatisfied |
| 88709 | 98949 | Male | Loyal Customer | 22 | Business travel | Eco | 479 | 2 | 3 | 3 | 3 | 2 | 2 | 1 | 2 | 3 | 2 | 4 | 2 | 4 | 2 | 23 | 28.0 | neutral or dissatisfied |
| 89709 | 40565 | Female | disloyal Customer | 23 | Business travel | Eco | 216 | 4 | 3 | 4 | 3 | 3 | 4 | 3 | 3 | 2 | 1 | 3 | 3 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 90709 | 72050 | Female | disloyal Customer | 23 | Business travel | Business | 1179 | 4 | 0 | 4 | 3 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 91709 | 125181 | Male | Loyal Customer | 55 | Personal Travel | Business | 651 | 2 | 4 | 2 | 4 | 2 | 2 | 3 | 4 | 4 | 2 | 4 | 1 | 4 | 2 | 5 | 0.0 | neutral or dissatisfied |
| 92709 | 16133 | Male | Loyal Customer | 53 | Personal Travel | Eco | 725 | 2 | 2 | 2 | 3 | 1 | 2 | 1 | 1 | 2 | 3 | 4 | 4 | 4 | 1 | 0 | 4.0 | neutral or dissatisfied |
| 93709 | 114955 | Male | disloyal Customer | 33 | Business travel | Business | 404 | 2 | 2 | 2 | 5 | 4 | 2 | 5 | 4 | 4 | 3 | 5 | 4 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 94709 | 33215 | Male | Loyal Customer | 34 | Business travel | Eco Plus | 101 | 5 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 4 | 3 | 5 | 3 | 5 | 5 | 3 | 5.0 | satisfied |
| 95709 | 27347 | Male | Loyal Customer | 53 | Business travel | Eco | 679 | 3 | 2 | 1 | 2 | 3 | 3 | 3 | 3 | 3 | 5 | 4 | 1 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 96709 | 49889 | Male | Loyal Customer | 20 | Business travel | Business | 250 | 2 | 3 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 2 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 97709 | 11808 | Male | Loyal Customer | 21 | Personal Travel | Eco Plus | 429 | 2 | 3 | 2 | 3 | 2 | 2 | 2 | 2 | 2 | 1 | 1 | 3 | 4 | 2 | 0 | 11.0 | neutral or dissatisfied |
| 98709 | 98776 | Male | disloyal Customer | 31 | Business travel | Business | 1814 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 2 | 4 | 4 | 5 | 4 | 80 | 59.0 | neutral or dissatisfied |
| 99709 | 7259 | Male | Loyal Customer | 15 | Personal Travel | Eco | 135 | 2 | 0 | 2 | 4 | 3 | 2 | 3 | 3 | 3 | 5 | 4 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 100709 | 84148 | Female | Loyal Customer | 43 | Business travel | Business | 1355 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 3 | 3 | 4 | 3 | 3 | 3 | 5 | 20 | 0.0 | satisfied |
| 101709 | 19774 | Male | Loyal Customer | 40 | Business travel | Eco | 667 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 5 | 5 | 5 | 0 | 3.0 | satisfied |
| 102709 | 98861 | Female | disloyal Customer | 35 | Business travel | Eco | 925 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 4 | 5 | 1 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 103709 | 122239 | Female | Loyal Customer | 45 | Business travel | Business | 546 | 2 | 2 | 2 | 2 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
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