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| ID | Описание | Дата |
|---|---|---|
| f4e75ac2-87d7-4200-a886-f4619c6f62ca | aggregate proactive e-services | 1993-05-18 |
| f113c887-9a8c-4197-8068-7d5513bf27bc | expedite end-to-end methodologies | 2017-08-29 |
| d2ed625b-3224-4fed-b954-eb42e5861131 | grow seamless action-items | 2005-11-29 |
| 5b4c9498-5279-4438-8037-50cc2aacfe78 | facilitate B2C channels | 1989-09-24 |
| b67cfe80-86ac-405c-b5a6-07e90fbccd93 | implement B2C methodologies | 1974-09-06 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 102 | 42357 | Female | Loyal Customer | 29 | Personal Travel | Eco | 748 | 2 | 5 | 2 | 2 | 5 | 2 | 1 | 5 | 4 | 2 | 4 | 3 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 1102 | 28205 | Male | Loyal Customer | 22 | Personal Travel | Eco | 933 | 3 | 5 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 5 | 5 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 2102 | 47211 | Female | Loyal Customer | 63 | Personal Travel | Eco | 679 | 1 | 1 | 1 | 3 | 5 | 3 | 3 | 3 | 3 | 1 | 3 | 4 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 3102 | 13462 | Male | Loyal Customer | 31 | Personal Travel | Eco | 409 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 1 | 3 | 1 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 4102 | 81072 | Male | Loyal Customer | 54 | Business travel | Business | 931 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 5.0 | satisfied |
| 5102 | 108404 | Female | Loyal Customer | 54 | Business travel | Business | 1855 | 2 | 2 | 2 | 2 | 3 | 5 | 5 | 2 | 2 | 3 | 2 | 5 | 2 | 4 | 5 | 0.0 | satisfied |
| 6102 | 49659 | Female | disloyal Customer | 24 | Business travel | Business | 250 | 5 | 0 | 5 | 2 | 2 | 5 | 2 | 2 | 2 | 5 | 4 | 3 | 5 | 2 | 0 | 0.0 | satisfied |
| 7102 | 90400 | Male | Loyal Customer | 62 | Personal Travel | Business | 270 | 3 | 5 | 3 | 1 | 5 | 5 | 4 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 8102 | 3188 | Male | Loyal Customer | 31 | Business travel | Business | 1900 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 3 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 9102 | 25913 | Female | disloyal Customer | 25 | Business travel | Eco | 594 | 2 | 0 | 2 | 3 | 1 | 2 | 1 | 1 | 3 | 1 | 5 | 2 | 2 | 1 | 11 | 10.0 | neutral or dissatisfied |
| 10102 | 109888 | Male | Loyal Customer | 23 | Business travel | Business | 1165 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 3 | 3 | 5 | 5 | 4 | 5 | 3 | 0.0 | satisfied |
| 11102 | 107208 | Male | Loyal Customer | 20 | Personal Travel | Eco | 668 | 4 | 4 | 4 | 3 | 1 | 4 | 1 | 1 | 4 | 4 | 5 | 5 | 4 | 1 | 5 | 0.0 | satisfied |
| 12102 | 2516 | Male | Loyal Customer | 55 | Business travel | Business | 181 | 3 | 3 | 5 | 3 | 3 | 5 | 4 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 0 | 9.0 | satisfied |
| 13102 | 104001 | Male | Loyal Customer | 29 | Business travel | Business | 1592 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 5 | 2 | 3 | 4 | 3 | 13 | 55.0 | neutral or dissatisfied |
| 14102 | 44163 | Female | disloyal Customer | 68 | Business travel | Eco | 229 | 1 | 5 | 1 | 3 | 2 | 1 | 2 | 2 | 3 | 2 | 2 | 4 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 15102 | 70133 | Male | disloyal Customer | 26 | Business travel | Eco | 460 | 1 | 2 | 2 | 3 | 1 | 2 | 1 | 1 | 3 | 5 | 4 | 1 | 3 | 1 | 17 | 13.0 | neutral or dissatisfied |
| 16102 | 59216 | Female | Loyal Customer | 33 | Personal Travel | Eco | 1440 | 2 | 5 | 2 | 3 | 2 | 2 | 2 | 2 | 5 | 2 | 4 | 3 | 5 | 2 | 10 | 1.0 | neutral or dissatisfied |
| 17102 | 53521 | Male | Loyal Customer | 47 | Personal Travel | Eco | 2419 | 3 | 2 | 3 | 2 | 3 | 3 | 3 | 2 | 5 | 2 | 2 | 3 | 4 | 3 | 9 | 40.0 | neutral or dissatisfied |
| 18102 | 5593 | Female | Loyal Customer | 53 | Business travel | Business | 624 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 3 | 4 | 44 | 142.0 | satisfied |
| 19102 | 34779 | Male | Loyal Customer | 29 | Personal Travel | Eco | 301 | 2 | 5 | 2 | 4 | 3 | 2 | 3 | 3 | 5 | 3 | 5 | 4 | 4 | 3 | 30 | 17.0 | neutral or dissatisfied |
| 20102 | 56848 | Male | Loyal Customer | 38 | Business travel | Business | 2425 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 2 | 5 | 5 | 4 | 3 | 4 | 0 | 0.0 | satisfied |
| 21102 | 100824 | Female | Loyal Customer | 30 | Business travel | Business | 2636 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 2 | 5 | 3 | 4 | 4 | 1 | 0.0 | satisfied |
| 22102 | 35346 | Female | Loyal Customer | 30 | Business travel | Business | 2654 | 2 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 4 | 3 | 4 | 3 | 3 | 2 | 12 | 11.0 | neutral or dissatisfied |
| 23102 | 32560 | Female | disloyal Customer | 29 | Business travel | Eco | 216 | 1 | 1 | 1 | 3 | 4 | 1 | 4 | 4 | 4 | 3 | 3 | 3 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 24102 | 49004 | Female | disloyal Customer | 38 | Business travel | Eco | 337 | 4 | 5 | 4 | 1 | 1 | 4 | 1 | 1 | 1 | 1 | 4 | 5 | 5 | 1 | 0 | 3.0 | neutral or dissatisfied |
| 25102 | 60253 | Male | Loyal Customer | 53 | Personal Travel | Eco | 1506 | 2 | 4 | 2 | 4 | 5 | 2 | 4 | 5 | 1 | 4 | 2 | 3 | 1 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 26102 | 16629 | Female | Loyal Customer | 48 | Business travel | Business | 1571 | 2 | 2 | 5 | 5 | 4 | 3 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 56 | 59.0 | neutral or dissatisfied |
| 27102 | 55483 | Male | Loyal Customer | 26 | Business travel | Business | 2434 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 3 | 4 | 5 | 2 | 0.0 | satisfied |
| 28102 | 67530 | Male | Loyal Customer | 39 | Business travel | Business | 1235 | 5 | 1 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 73 | 60.0 | satisfied |
| 29102 | 86541 | Female | Loyal Customer | 41 | Personal Travel | Eco | 762 | 1 | 5 | 1 | 1 | 3 | 1 | 4 | 3 | 5 | 3 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 30102 | 110785 | Female | disloyal Customer | 26 | Business travel | Eco | 1166 | 3 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 1 | 5 | 4 | 1 | 3 | 5 | 2 | 33.0 | neutral or dissatisfied |
| 31102 | 100917 | Female | Loyal Customer | 60 | Business travel | Business | 2214 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 0.0 | satisfied |
| 32102 | 104254 | Male | Loyal Customer | 50 | Personal Travel | Eco | 1276 | 4 | 4 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 4 | 3 | 3 | 4 | 5 | 3 | 0.0 | neutral or dissatisfied |
| 33102 | 25473 | Male | Loyal Customer | 44 | Business travel | Business | 481 | 2 | 2 | 2 | 2 | 5 | 2 | 3 | 5 | 5 | 5 | 5 | 1 | 5 | 2 | 17 | 1.0 | satisfied |
| 34102 | 30477 | Male | Loyal Customer | 31 | Business travel | Business | 2917 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 3 | 5 | 4 | 3 | 3 | 2 | 3 | 37 | 31.0 | satisfied |
| 35102 | 51440 | Female | Loyal Customer | 35 | Personal Travel | Eco Plus | 373 | 1 | 3 | 1 | 3 | 1 | 1 | 3 | 1 | 3 | 3 | 4 | 2 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 36102 | 110815 | Female | Loyal Customer | 39 | Personal Travel | Eco | 997 | 4 | 4 | 4 | 2 | 2 | 4 | 2 | 2 | 2 | 3 | 5 | 1 | 4 | 2 | 21 | 16.0 | satisfied |
| 37102 | 39620 | Male | Loyal Customer | 24 | Personal Travel | Eco | 679 | 1 | 4 | 1 | 3 | 1 | 1 | 1 | 1 | 3 | 4 | 4 | 4 | 5 | 1 | 14 | 12.0 | neutral or dissatisfied |
| 38102 | 111548 | Female | Loyal Customer | 58 | Business travel | Business | 883 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 8 | 1.0 | satisfied |
| 39102 | 64931 | Female | disloyal Customer | 54 | Business travel | Business | 190 | 4 | 4 | 4 | 4 | 2 | 4 | 2 | 2 | 3 | 4 | 5 | 3 | 4 | 2 | 3 | 4.0 | satisfied |
| 40102 | 54376 | Male | disloyal Customer | 28 | Business travel | Eco | 305 | 3 | 5 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 1 | 3 | 1 | 4 | 2 | 6 | 0.0 | neutral or dissatisfied |
| 41102 | 111038 | Male | Loyal Customer | 39 | Business travel | Business | 3889 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 6 | 9.0 | satisfied |
| 42102 | 28070 | Male | Loyal Customer | 68 | Personal Travel | Eco | 2603 | 5 | 5 | 5 | 2 | 5 | 5 | 5 | 1 | 5 | 5 | 3 | 5 | 5 | 5 | 20 | 52.0 | satisfied |
| 43102 | 111660 | Female | disloyal Customer | 30 | Business travel | Business | 991 | 1 | 1 | 1 | 4 | 3 | 1 | 3 | 3 | 2 | 5 | 4 | 4 | 4 | 3 | 14 | 16.0 | neutral or dissatisfied |
| 44102 | 110326 | Male | Loyal Customer | 45 | Business travel | Business | 1953 | 3 | 3 | 3 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 45102 | 21465 | Female | disloyal Customer | 26 | Business travel | Eco | 377 | 4 | 2 | 4 | 3 | 1 | 4 | 1 | 1 | 1 | 1 | 2 | 4 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 46102 | 39112 | Male | disloyal Customer | 32 | Business travel | Eco | 252 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 1 | 4 | 3 | 1 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 47102 | 113237 | Male | Loyal Customer | 34 | Personal Travel | Business | 236 | 1 | 4 | 1 | 3 | 5 | 4 | 4 | 1 | 1 | 1 | 1 | 3 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 48102 | 108700 | Male | Loyal Customer | 57 | Personal Travel | Eco Plus | 577 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 2 | 5 | 5 | 4 | 3 | 33 | 28.0 | neutral or dissatisfied |
| 49102 | 41210 | Male | Loyal Customer | 52 | Business travel | Eco | 1091 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 2 | 3 | 1 | 5 | 0 | 0.0 | satisfied |
| 50102 | 22284 | Female | Loyal Customer | 30 | Business travel | Business | 83 | 5 | 5 | 4 | 5 | 5 | 5 | 4 | 5 | 4 | 1 | 3 | 3 | 3 | 5 | 0 | 0.0 | satisfied |
| 51102 | 6594 | Male | Loyal Customer | 26 | Personal Travel | Eco | 607 | 3 | 4 | 3 | 4 | 2 | 3 | 2 | 2 | 3 | 5 | 5 | 4 | 5 | 2 | 60 | 78.0 | neutral or dissatisfied |
| 52102 | 61471 | Male | disloyal Customer | 11 | Business travel | Eco | 2419 | 3 | 3 | 3 | 4 | 4 | 3 | 4 | 4 | 2 | 2 | 4 | 2 | 4 | 4 | 8 | 0.0 | neutral or dissatisfied |
| 53102 | 129681 | Male | disloyal Customer | 37 | Business travel | Business | 337 | 5 | 5 | 5 | 5 | 2 | 5 | 2 | 2 | 5 | 4 | 4 | 5 | 5 | 2 | 0 | 0.0 | satisfied |
| 54102 | 23439 | Female | Loyal Customer | 40 | Business travel | Eco | 576 | 5 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 4 | 2 | 3 | 2 | 5 | 0 | 0.0 | satisfied |
| 55102 | 15436 | Female | Loyal Customer | 28 | Business travel | Eco | 399 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 2 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 56102 | 49032 | Female | disloyal Customer | 25 | Business travel | Eco | 209 | 3 | 2 | 3 | 4 | 4 | 3 | 5 | 4 | 2 | 3 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 57102 | 104288 | Female | Loyal Customer | 32 | Business travel | Business | 440 | 4 | 2 | 2 | 2 | 4 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 0 | 28.0 | neutral or dissatisfied |
| 58102 | 80244 | Female | disloyal Customer | 57 | Business travel | Eco | 1269 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 2 | 3 | 4 | 4 | 5 | 8 | 0.0 | neutral or dissatisfied |
| 59102 | 104921 | Female | Loyal Customer | 46 | Business travel | Business | 3993 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 2 | 0.0 | satisfied |
| 60102 | 59594 | Female | Loyal Customer | 39 | Business travel | Business | 3535 | 4 | 4 | 4 | 4 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 1 | 40.0 | satisfied |
| 61102 | 61696 | Male | disloyal Customer | 20 | Business travel | Eco | 1346 | 4 | 4 | 4 | 1 | 2 | 4 | 2 | 2 | 3 | 4 | 5 | 3 | 5 | 2 | 2 | 0.0 | satisfied |
| 62102 | 1694 | Female | disloyal Customer | 33 | Business travel | Business | 364 | 4 | 4 | 4 | 4 | 1 | 4 | 1 | 1 | 5 | 5 | 5 | 3 | 5 | 1 | 0 | 11.0 | neutral or dissatisfied |
| 63102 | 60680 | Male | disloyal Customer | 20 | Business travel | Eco | 1605 | 3 | 3 | 3 | 2 | 1 | 3 | 1 | 1 | 3 | 5 | 3 | 5 | 5 | 1 | 3 | 0.0 | neutral or dissatisfied |
| 64102 | 15936 | Male | Loyal Customer | 7 | Business travel | Business | 723 | 2 | 1 | 2 | 1 | 2 | 3 | 2 | 2 | 3 | 3 | 3 | 1 | 3 | 2 | 1 | 11.0 | neutral or dissatisfied |
| 65102 | 90110 | Female | Loyal Customer | 48 | Business travel | Eco | 1127 | 2 | 4 | 4 | 4 | 2 | 1 | 2 | 2 | 2 | 2 | 2 | 3 | 2 | 1 | 19 | 20.0 | neutral or dissatisfied |
| 66102 | 44591 | Male | Loyal Customer | 47 | Personal Travel | Eco | 177 | 2 | 5 | 2 | 3 | 4 | 2 | 5 | 4 | 3 | 3 | 5 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 67102 | 32882 | Male | Loyal Customer | 62 | Personal Travel | Eco | 101 | 2 | 5 | 2 | 1 | 2 | 2 | 2 | 2 | 5 | 3 | 5 | 2 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 68102 | 92860 | Female | disloyal Customer | 19 | Business travel | Eco | 801 | 4 | 4 | 4 | 5 | 5 | 4 | 5 | 5 | 3 | 3 | 5 | 5 | 5 | 5 | 10 | 48.0 | neutral or dissatisfied |
| 69102 | 16299 | Male | Loyal Customer | 70 | Personal Travel | Eco Plus | 748 | 1 | 5 | 1 | 3 | 1 | 1 | 1 | 1 | 1 | 5 | 4 | 2 | 2 | 1 | 0 | 7.0 | neutral or dissatisfied |
| 70102 | 89011 | Male | disloyal Customer | 55 | Business travel | Business | 1892 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 2 | 5 | 5 | 5 | 5 | 0 | 5.0 | satisfied |
| 71102 | 12395 | Female | disloyal Customer | 27 | Business travel | Eco | 201 | 1 | 3 | 0 | 3 | 5 | 0 | 5 | 5 | 2 | 3 | 4 | 3 | 3 | 5 | 5 | 0.0 | neutral or dissatisfied |
| 72102 | 108405 | Female | disloyal Customer | 22 | Business travel | Business | 544 | 5 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 4 | 20 | 18.0 | satisfied |
| 73102 | 34095 | Female | disloyal Customer | 29 | Business travel | Business | 1046 | 3 | 3 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 4 | 4 | 3 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 74102 | 62240 | Female | Loyal Customer | 17 | Personal Travel | Eco | 2565 | 4 | 4 | 4 | 1 | 3 | 4 | 2 | 3 | 4 | 3 | 4 | 1 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 75102 | 53225 | Male | Loyal Customer | 62 | Personal Travel | Eco | 589 | 4 | 4 | 4 | 2 | 2 | 4 | 2 | 2 | 5 | 5 | 4 | 3 | 4 | 2 | 16 | 0.0 | satisfied |
| 76102 | 7767 | Female | Loyal Customer | 41 | Business travel | Business | 1611 | 4 | 4 | 4 | 4 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 4.0 | satisfied |
| 77102 | 31209 | Female | Loyal Customer | 31 | Business travel | Business | 3114 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 3 | 4 | 1 | 5 | 5 | 5 | 14 | 4.0 | satisfied |
| 78102 | 54786 | Male | Loyal Customer | 27 | Business travel | Business | 862 | 3 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 79102 | 88412 | Male | Loyal Customer | 31 | Business travel | Eco | 270 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 166 | 147.0 | neutral or dissatisfied |
| 80102 | 65192 | Male | Loyal Customer | 17 | Personal Travel | Eco | 247 | 2 | 4 | 2 | 4 | 2 | 2 | 2 | 2 | 5 | 2 | 4 | 3 | 4 | 2 | 1 | 0.0 | neutral or dissatisfied |
| 81102 | 122111 | Male | Loyal Customer | 22 | Personal Travel | Eco | 130 | 4 | 5 | 0 | 3 | 1 | 0 | 1 | 1 | 3 | 3 | 3 | 5 | 4 | 1 | 0 | 4.0 | satisfied |
| 82102 | 94118 | Female | Loyal Customer | 10 | Personal Travel | Business | 323 | 3 | 2 | 3 | 4 | 5 | 3 | 5 | 5 | 4 | 5 | 4 | 1 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 83102 | 66290 | Male | Loyal Customer | 22 | Personal Travel | Business | 852 | 4 | 4 | 4 | 2 | 5 | 4 | 5 | 5 | 4 | 2 | 5 | 4 | 4 | 5 | 1 | 0.0 | neutral or dissatisfied |
| 84102 | 102896 | Female | Loyal Customer | 51 | Business travel | Business | 1037 | 2 | 2 | 2 | 2 | 3 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 85102 | 124282 | Male | Loyal Customer | 51 | Business travel | Business | 255 | 3 | 3 | 4 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 86102 | 62880 | Female | disloyal Customer | 29 | Business travel | Business | 2583 | 2 | 3 | 3 | 5 | 5 | 3 | 5 | 5 | 4 | 5 | 5 | 3 | 5 | 5 | 5 | 11.0 | neutral or dissatisfied |
| 87102 | 54956 | Female | Loyal Customer | 53 | Business travel | Business | 1379 | 3 | 2 | 3 | 3 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 8.0 | satisfied |
| 88102 | 74303 | Male | Loyal Customer | 34 | Personal Travel | Eco Plus | 2288 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 2 | 3 | 1 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 89102 | 123074 | Female | disloyal Customer | 20 | Business travel | Business | 650 | 5 | 0 | 5 | 4 | 1 | 5 | 1 | 1 | 4 | 4 | 5 | 4 | 4 | 1 | 63 | 116.0 | satisfied |
| 90102 | 32131 | Male | Loyal Customer | 37 | Business travel | Business | 101 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 4 | 4 | 4 | 4 | 1 | 4 | 2 | 0 | 0.0 | satisfied |
| 91102 | 79000 | Female | disloyal Customer | 32 | Business travel | Business | 356 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 5 | 5 | 4 | 5 | 2 | 56 | 44.0 | neutral or dissatisfied |
| 92102 | 25743 | Female | disloyal Customer | 25 | Business travel | Eco Plus | 432 | 4 | 0 | 4 | 3 | 5 | 4 | 5 | 5 | 3 | 2 | 3 | 1 | 2 | 5 | 14 | 21.0 | neutral or dissatisfied |
| 93102 | 70112 | Female | Loyal Customer | 30 | Business travel | Business | 2795 | 2 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 2 | 5 | 4 | 3 | 4 | 2 | 35 | 38.0 | neutral or dissatisfied |
| 94102 | 65159 | Male | Loyal Customer | 25 | Personal Travel | Eco | 469 | 4 | 4 | 4 | 3 | 2 | 4 | 2 | 2 | 4 | 4 | 5 | 3 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 95102 | 19861 | Male | disloyal Customer | 23 | Business travel | Eco | 693 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 2 | 4 | 3 | 2 | 4 | 3 | 3 | 1.0 | neutral or dissatisfied |
| 96102 | 11044 | Female | Loyal Customer | 33 | Personal Travel | Eco | 429 | 5 | 4 | 5 | 5 | 4 | 5 | 3 | 4 | 3 | 2 | 1 | 3 | 2 | 4 | 17 | 4.0 | satisfied |
| 97102 | 9046 | Female | disloyal Customer | 22 | Business travel | Eco | 173 | 5 | 3 | 5 | 3 | 2 | 5 | 2 | 2 | 5 | 2 | 5 | 4 | 4 | 2 | 24 | 18.0 | satisfied |
| 98102 | 65464 | Male | disloyal Customer | 25 | Business travel | Eco | 1303 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 2 | 5 | 5 | 5 | 5 | 2 | 0.0 | neutral or dissatisfied |
| 99102 | 44579 | Male | Loyal Customer | 35 | Business travel | Business | 2505 | 5 | 5 | 5 | 5 | 5 | 2 | 4 | 4 | 4 | 4 | 5 | 3 | 4 | 5 | 51 | 53.0 | satisfied |
| 100102 | 28481 | Female | Loyal Customer | 18 | Personal Travel | Eco Plus | 1721 | 3 | 3 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 4 | 3 | 4 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 101102 | 101586 | Female | Loyal Customer | 30 | Personal Travel | Eco | 1099 | 3 | 3 | 3 | 5 | 2 | 3 | 2 | 2 | 1 | 5 | 1 | 1 | 3 | 2 | 4 | 8.0 | neutral or dissatisfied |
| 102102 | 106290 | Female | Loyal Customer | 24 | Personal Travel | Eco | 689 | 2 | 4 | 2 | 3 | 5 | 2 | 5 | 5 | 3 | 5 | 4 | 3 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 103102 | 52766 | Male | disloyal Customer | 43 | Business travel | Eco | 1874 | 3 | 3 | 3 | 1 | 3 | 3 | 5 | 3 | 2 | 4 | 3 | 2 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
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