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| ID | Описание | Дата |
|---|---|---|
| 4cec945f-a5ca-40a6-864a-ae3df7def1a3 | leverage 24/7 deliverables | 1980-01-19 |
| 44e1e465-7292-4b6e-ae51-70be2c33406c | optimize world-class partnerships | 1979-02-05 |
| 875be666-5b9d-4d01-a2fd-d0b3ee8fa4c5 | aggregate B2C paradigms | 1974-05-31 |
| 4a14f388-1731-4d60-adcb-aaa1ff32e257 | leverage interactive synergies | 2008-06-08 |
| f799156e-c696-43d3-a3a4-1c88472bda13 | envisioneer real-time experiences | 1977-12-04 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 121 | 63212 | Male | Loyal Customer | 28 | Business travel | Eco | 337 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 1 | 3 | 2 | 3 | 2 | 4 | 3 | 0.0 | neutral or dissatisfied |
| 1121 | 6983 | Male | Loyal Customer | 44 | Business travel | Business | 299 | 3 | 3 | 3 | 3 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 7 | 4.0 | satisfied |
| 2121 | 2953 | Male | disloyal Customer | 24 | Business travel | Eco | 737 | 0 | 0 | 0 | 1 | 2 | 0 | 4 | 2 | 5 | 2 | 4 | 5 | 5 | 2 | 0 | 2.0 | satisfied |
| 3121 | 72480 | Male | Loyal Customer | 59 | Business travel | Business | 918 | 3 | 2 | 2 | 2 | 5 | 2 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 4 | 34 | 29.0 | neutral or dissatisfied |
| 4121 | 123443 | Male | Loyal Customer | 55 | Business travel | Business | 2125 | 3 | 3 | 3 | 3 | 2 | 3 | 5 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 0 | 0.0 | satisfied |
| 5121 | 25957 | Female | Loyal Customer | 48 | Business travel | Business | 946 | 2 | 2 | 2 | 2 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 10 | 0.0 | satisfied |
| 6121 | 77456 | Male | disloyal Customer | 24 | Business travel | Business | 507 | 4 | 0 | 4 | 3 | 3 | 4 | 2 | 3 | 4 | 2 | 4 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 7121 | 121279 | Female | Loyal Customer | 40 | Business travel | Eco Plus | 2075 | 3 | 4 | 5 | 5 | 3 | 3 | 3 | 3 | 2 | 4 | 3 | 1 | 4 | 3 | 5 | 12.0 | neutral or dissatisfied |
| 8121 | 48366 | Female | Loyal Customer | 40 | Business travel | Business | 2192 | 2 | 2 | 2 | 2 | 2 | 3 | 2 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 9121 | 91133 | Female | Loyal Customer | 25 | Personal Travel | Eco | 406 | 2 | 4 | 2 | 4 | 5 | 2 | 5 | 5 | 3 | 3 | 5 | 3 | 4 | 5 | 4 | 0.0 | neutral or dissatisfied |
| 10121 | 110455 | Male | Loyal Customer | 55 | Personal Travel | Eco | 925 | 1 | 5 | 1 | 3 | 1 | 1 | 1 | 1 | 3 | 2 | 4 | 3 | 4 | 1 | 67 | 58.0 | neutral or dissatisfied |
| 11121 | 90877 | Female | Loyal Customer | 65 | Business travel | Eco | 581 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 2 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 12121 | 10411 | Male | disloyal Customer | 28 | Business travel | Business | 247 | 2 | 2 | 2 | 3 | 5 | 2 | 5 | 5 | 3 | 4 | 5 | 5 | 4 | 5 | 25 | 17.0 | neutral or dissatisfied |
| 13121 | 76225 | Male | Loyal Customer | 48 | Business travel | Business | 1399 | 3 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 14121 | 94501 | Female | Loyal Customer | 56 | Business travel | Business | 2835 | 1 | 1 | 1 | 1 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 3 | 5 | 3 | 19 | 16.0 | satisfied |
| 15121 | 14448 | Female | disloyal Customer | 44 | Business travel | Eco | 674 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 5 | 3 | 5 | 1 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 16121 | 69815 | Male | Loyal Customer | 47 | Business travel | Business | 1345 | 2 | 3 | 3 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 17121 | 89293 | Male | disloyal Customer | 20 | Business travel | Business | 453 | 4 | 0 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 8 | 7.0 | satisfied |
| 18121 | 104081 | Female | Loyal Customer | 55 | Personal Travel | Business | 666 | 1 | 2 | 1 | 4 | 5 | 4 | 3 | 5 | 5 | 1 | 5 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 19121 | 69505 | Female | Loyal Customer | 53 | Business travel | Business | 1746 | 2 | 2 | 4 | 2 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 20121 | 59871 | Male | Loyal Customer | 29 | Business travel | Business | 2332 | 2 | 1 | 2 | 2 | 4 | 4 | 4 | 4 | 3 | 2 | 5 | 5 | 5 | 4 | 47 | 32.0 | satisfied |
| 21121 | 7057 | Female | Loyal Customer | 54 | Business travel | Business | 1503 | 0 | 5 | 0 | 4 | 2 | 4 | 5 | 2 | 2 | 2 | 2 | 4 | 2 | 5 | 0 | 0.0 | satisfied |
| 22121 | 34781 | Female | Loyal Customer | 14 | Personal Travel | Eco | 209 | 4 | 5 | 4 | 4 | 4 | 4 | 1 | 4 | 1 | 2 | 2 | 3 | 4 | 4 | 11 | 3.0 | neutral or dissatisfied |
| 23121 | 99924 | Male | Loyal Customer | 50 | Business travel | Business | 3938 | 4 | 4 | 4 | 4 | 2 | 4 | 5 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 55 | 49.0 | satisfied |
| 24121 | 80930 | Female | Loyal Customer | 32 | Business travel | Business | 352 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 2 | 4 | 2 | 0 | 10.0 | neutral or dissatisfied |
| 25121 | 93698 | Female | Loyal Customer | 59 | Personal Travel | Eco | 1452 | 4 | 5 | 4 | 4 | 3 | 5 | 3 | 4 | 4 | 4 | 4 | 2 | 4 | 2 | 29 | 27.0 | neutral or dissatisfied |
| 26121 | 29886 | Female | Loyal Customer | 44 | Business travel | Business | 123 | 2 | 2 | 2 | 2 | 1 | 4 | 1 | 4 | 4 | 5 | 5 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 27121 | 111734 | Female | Loyal Customer | 26 | Business travel | Business | 2218 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 5 | 3 | 4 | 4 | 4 | 5 | 3 | 19.0 | satisfied |
| 28121 | 121799 | Female | Loyal Customer | 50 | Business travel | Business | 2461 | 3 | 4 | 3 | 3 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 24 | 52.0 | satisfied |
| 29121 | 34113 | Female | Loyal Customer | 32 | Business travel | Eco | 1046 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 3 | 1 | 4 | 0 | 0.0 | satisfied |
| 30121 | 10581 | Male | Loyal Customer | 38 | Business travel | Business | 1639 | 2 | 2 | 2 | 2 | 4 | 4 | 5 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 11 | 7.0 | satisfied |
| 31121 | 33751 | Male | Loyal Customer | 58 | Business travel | Eco | 266 | 5 | 3 | 5 | 3 | 5 | 5 | 5 | 5 | 3 | 1 | 1 | 4 | 2 | 5 | 0 | 0.0 | satisfied |
| 32121 | 54321 | Female | Loyal Customer | 25 | Business travel | Business | 1597 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 1 | 5 | 3 | 2 | 4 | 4 | 23 | 23.0 | neutral or dissatisfied |
| 33121 | 70659 | Male | Loyal Customer | 41 | Business travel | Business | 3972 | 4 | 4 | 4 | 4 | 2 | 4 | 5 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 0 | 0.0 | satisfied |
| 34121 | 117533 | Female | disloyal Customer | 26 | Business travel | Business | 1020 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 4 | 5 | 24 | 18.0 | satisfied |
| 35121 | 45056 | Male | Loyal Customer | 33 | Business travel | Eco | 265 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 1 | 1 | 4 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 36121 | 10114 | Male | disloyal Customer | 38 | Business travel | Eco | 984 | 4 | 4 | 4 | 1 | 1 | 4 | 1 | 1 | 3 | 2 | 2 | 2 | 2 | 1 | 92 | 75.0 | neutral or dissatisfied |
| 37121 | 76661 | Male | Loyal Customer | 14 | Personal Travel | Eco | 534 | 4 | 5 | 4 | 4 | 2 | 4 | 2 | 2 | 3 | 3 | 5 | 3 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 38121 | 12952 | Female | Loyal Customer | 15 | Personal Travel | Eco | 641 | 1 | 4 | 2 | 3 | 3 | 2 | 3 | 3 | 5 | 4 | 5 | 4 | 5 | 3 | 8 | 12.0 | neutral or dissatisfied |
| 39121 | 83679 | Female | Loyal Customer | 45 | Business travel | Eco | 577 | 1 | 4 | 4 | 4 | 5 | 3 | 4 | 1 | 1 | 1 | 1 | 2 | 1 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 40121 | 26593 | Female | Loyal Customer | 27 | Business travel | Eco | 545 | 5 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 4 | 2 | 2 | 3 | 2 | 5 | 0 | 0.0 | satisfied |
| 41121 | 64131 | Female | Loyal Customer | 48 | Personal Travel | Eco Plus | 2311 | 2 | 5 | 2 | 3 | 2 | 4 | 5 | 3 | 3 | 2 | 3 | 4 | 3 | 4 | 38 | 22.0 | neutral or dissatisfied |
| 42121 | 22310 | Male | disloyal Customer | 16 | Business travel | Eco | 83 | 1 | 3 | 1 | 3 | 4 | 1 | 4 | 4 | 2 | 5 | 4 | 1 | 4 | 4 | 39 | 31.0 | neutral or dissatisfied |
| 43121 | 62765 | Male | disloyal Customer | 22 | Business travel | Eco | 2556 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 10.0 | neutral or dissatisfied |
| 44121 | 11683 | Female | Loyal Customer | 63 | Personal Travel | Business | 429 | 1 | 4 | 1 | 1 | 2 | 5 | 4 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 45121 | 117737 | Male | Loyal Customer | 31 | Business travel | Business | 2332 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 3 | 3 | 3 | 9 | 9.0 | neutral or dissatisfied |
| 46121 | 115006 | Male | Loyal Customer | 55 | Business travel | Business | 3737 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 13 | 3.0 | satisfied |
| 47121 | 85980 | Male | Loyal Customer | 45 | Business travel | Business | 2736 | 3 | 4 | 3 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 48121 | 112607 | Male | Loyal Customer | 55 | Business travel | Business | 1796 | 5 | 5 | 5 | 5 | 3 | 1 | 2 | 4 | 4 | 4 | 4 | 1 | 4 | 5 | 0 | 0.0 | satisfied |
| 49121 | 88615 | Female | Loyal Customer | 70 | Personal Travel | Eco | 581 | 2 | 5 | 2 | 3 | 4 | 5 | 5 | 5 | 5 | 2 | 5 | 3 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 50121 | 45306 | Male | Loyal Customer | 57 | Business travel | Eco | 175 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 1 | 4 | 1 | 5 | 4 | 5 | 0 | 1.0 | satisfied |
| 51121 | 89192 | Male | Loyal Customer | 35 | Personal Travel | Eco | 1947 | 4 | 5 | 4 | 3 | 1 | 4 | 1 | 1 | 5 | 2 | 4 | 4 | 5 | 1 | 2 | 0.0 | satisfied |
| 52121 | 128357 | Female | disloyal Customer | 16 | Business travel | Eco | 621 | 5 | 2 | 5 | 2 | 4 | 5 | 4 | 4 | 5 | 3 | 4 | 5 | 5 | 4 | 0 | 13.0 | satisfied |
| 53121 | 127866 | Female | Loyal Customer | 30 | Business travel | Business | 1681 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 54121 | 52592 | Female | disloyal Customer | 37 | Business travel | Eco | 119 | 3 | 0 | 3 | 3 | 1 | 3 | 1 | 1 | 2 | 5 | 4 | 2 | 1 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 55121 | 88630 | Male | Loyal Customer | 66 | Personal Travel | Eco | 404 | 2 | 4 | 2 | 1 | 4 | 2 | 4 | 4 | 3 | 4 | 4 | 3 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 56121 | 20824 | Female | disloyal Customer | 39 | Business travel | Business | 457 | 1 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 2 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 57121 | 85418 | Female | disloyal Customer | 26 | Business travel | Eco | 214 | 2 | 2 | 2 | 4 | 2 | 2 | 2 | 2 | 3 | 4 | 3 | 1 | 4 | 2 | 55 | 48.0 | neutral or dissatisfied |
| 58121 | 37468 | Male | Loyal Customer | 41 | Business travel | Eco | 1069 | 4 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 3 | 1 | 1 | 1 | 2 | 4 | 27 | 50.0 | neutral or dissatisfied |
| 59121 | 20715 | Female | disloyal Customer | 32 | Business travel | Eco | 707 | 1 | 1 | 1 | 2 | 3 | 1 | 3 | 3 | 4 | 3 | 2 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 60121 | 29440 | Female | Loyal Customer | 45 | Business travel | Eco | 421 | 4 | 3 | 3 | 3 | 2 | 3 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 1 | 0 | 0.0 | satisfied |
| 61121 | 23635 | Female | Loyal Customer | 57 | Business travel | Eco | 793 | 2 | 1 | 1 | 1 | 4 | 3 | 3 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 51 | 32.0 | neutral or dissatisfied |
| 62121 | 46544 | Male | Loyal Customer | 59 | Business travel | Business | 212 | 0 | 3 | 0 | 4 | 3 | 4 | 2 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 0 | 0.0 | satisfied |
| 63121 | 48589 | Male | Loyal Customer | 60 | Personal Travel | Eco | 845 | 2 | 2 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 3 | 3 | 2 | 1 | 11.0 | neutral or dissatisfied |
| 64121 | 77431 | Female | Loyal Customer | 67 | Personal Travel | Eco | 626 | 3 | 4 | 3 | 3 | 4 | 4 | 4 | 2 | 2 | 3 | 2 | 5 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 65121 | 79428 | Male | Loyal Customer | 28 | Personal Travel | Eco | 502 | 2 | 4 | 2 | 4 | 1 | 2 | 1 | 1 | 3 | 4 | 3 | 3 | 3 | 1 | 0 | 37.0 | neutral or dissatisfied |
| 66121 | 91178 | Female | Loyal Customer | 24 | Personal Travel | Eco | 594 | 3 | 4 | 3 | 2 | 5 | 3 | 2 | 5 | 4 | 3 | 5 | 5 | 1 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 67121 | 6691 | Female | Loyal Customer | 54 | Business travel | Business | 3303 | 3 | 3 | 3 | 3 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 6 | 0.0 | satisfied |
| 68121 | 101338 | Female | Loyal Customer | 30 | Personal Travel | Eco | 1771 | 3 | 2 | 4 | 3 | 1 | 4 | 2 | 1 | 2 | 1 | 4 | 2 | 4 | 1 | 21 | 2.0 | neutral or dissatisfied |
| 69121 | 128731 | Female | disloyal Customer | 20 | Personal Travel | Eco | 1504 | 2 | 5 | 2 | 1 | 5 | 2 | 5 | 5 | 5 | 3 | 4 | 3 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 70121 | 28982 | Female | disloyal Customer | 20 | Business travel | Eco | 1050 | 1 | 0 | 0 | 3 | 1 | 0 | 1 | 1 | 4 | 5 | 3 | 3 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 71121 | 43936 | Female | disloyal Customer | 20 | Business travel | Eco | 144 | 0 | 3 | 0 | 2 | 2 | 0 | 2 | 2 | 1 | 3 | 3 | 3 | 5 | 2 | 0 | 9.0 | satisfied |
| 72121 | 26792 | Male | Loyal Customer | 59 | Business travel | Eco | 226 | 5 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 1 | 1 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 73121 | 48783 | Female | Loyal Customer | 46 | Business travel | Business | 2915 | 0 | 5 | 0 | 5 | 3 | 4 | 5 | 1 | 1 | 1 | 1 | 4 | 1 | 3 | 0 | 0.0 | satisfied |
| 74121 | 108744 | Male | Loyal Customer | 64 | Personal Travel | Business | 404 | 1 | 4 | 1 | 3 | 4 | 4 | 5 | 3 | 3 | 1 | 3 | 4 | 3 | 4 | 2 | 0.0 | neutral or dissatisfied |
| 75121 | 89425 | Female | Loyal Customer | 71 | Business travel | Business | 3067 | 2 | 2 | 2 | 2 | 5 | 2 | 2 | 1 | 1 | 1 | 2 | 3 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 76121 | 65664 | Female | Loyal Customer | 51 | Business travel | Business | 2613 | 1 | 1 | 1 | 1 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 77121 | 81145 | Female | disloyal Customer | 24 | Business travel | Business | 1310 | 5 | 4 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 3 | 5 | 5 | 4 | 4 | 125 | NaN | satisfied |
| 78121 | 99613 | Female | Loyal Customer | 56 | Personal Travel | Eco Plus | 930 | 2 | 4 | 2 | 3 | 2 | 4 | 3 | 2 | 2 | 2 | 2 | 3 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 79121 | 80490 | Female | Loyal Customer | 52 | Business travel | Business | 1749 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 6.0 | satisfied |
| 80121 | 46645 | Female | Loyal Customer | 33 | Business travel | Business | 3773 | 2 | 1 | 1 | 1 | 2 | 3 | 3 | 3 | 3 | 3 | 2 | 2 | 3 | 2 | 24 | 19.0 | neutral or dissatisfied |
| 81121 | 118000 | Male | Loyal Customer | 24 | Personal Travel | Eco Plus | 255 | 1 | 5 | 0 | 3 | 4 | 0 | 4 | 4 | 3 | 3 | 1 | 1 | 3 | 4 | 9 | 13.0 | neutral or dissatisfied |
| 82121 | 11091 | Male | Loyal Customer | 23 | Personal Travel | Eco | 224 | 3 | 4 | 0 | 4 | 0 | 1 | 1 | 5 | 5 | 5 | 4 | 1 | 3 | 1 | 351 | 342.0 | neutral or dissatisfied |
| 83121 | 7747 | Female | disloyal Customer | 25 | Business travel | Business | 1013 | 2 | 4 | 2 | 3 | 3 | 2 | 1 | 3 | 4 | 5 | 4 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 84121 | 105143 | Female | disloyal Customer | 39 | Business travel | Business | 277 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 4 | 2 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 85121 | 105565 | Male | Loyal Customer | 44 | Business travel | Business | 3759 | 1 | 1 | 1 | 1 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 86121 | 17781 | Female | Loyal Customer | 30 | Business travel | Business | 986 | 1 | 1 | 1 | 1 | 5 | 4 | 5 | 5 | 4 | 1 | 3 | 2 | 3 | 5 | 0 | 0.0 | satisfied |
| 87121 | 104475 | Female | Loyal Customer | 39 | Business travel | Business | 1671 | 1 | 1 | 1 | 1 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 63 | 112.0 | satisfied |
| 88121 | 69930 | Male | Loyal Customer | 63 | Personal Travel | Eco Plus | 1514 | 2 | 4 | 1 | 3 | 5 | 1 | 1 | 5 | 3 | 4 | 3 | 2 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 89121 | 59336 | Male | disloyal Customer | 39 | Business travel | Business | 1150 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 3 | 5 | 2 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 90121 | 106915 | Female | Loyal Customer | 26 | Business travel | Business | 1259 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 2 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 91121 | 56465 | Male | Loyal Customer | 19 | Business travel | Eco Plus | 719 | 1 | 3 | 3 | 3 | 1 | 1 | 3 | 1 | 3 | 3 | 4 | 2 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 92121 | 50032 | Female | Loyal Customer | 30 | Business travel | Eco | 78 | 1 | 5 | 5 | 5 | 1 | 1 | 1 | 1 | 3 | 2 | 4 | 4 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 93121 | 24840 | Female | Loyal Customer | 25 | Personal Travel | Eco | 894 | 2 | 2 | 2 | 4 | 3 | 2 | 3 | 3 | 3 | 1 | 3 | 2 | 4 | 3 | 61 | 55.0 | neutral or dissatisfied |
| 94121 | 41842 | Male | Loyal Customer | 49 | Personal Travel | Eco | 462 | 2 | 4 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 2 | 4 | 5 | 4 | 4 | 0 | 17.0 | neutral or dissatisfied |
| 95121 | 81063 | Female | Loyal Customer | 38 | Personal Travel | Eco Plus | 1399 | 1 | 5 | 1 | 2 | 5 | 1 | 5 | 5 | 3 | 5 | 3 | 3 | 4 | 5 | 8 | 38.0 | neutral or dissatisfied |
| 96121 | 122325 | Female | Loyal Customer | 48 | Business travel | Eco Plus | 546 | 1 | 4 | 4 | 4 | 5 | 3 | 3 | 1 | 1 | 1 | 1 | 4 | 1 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 97121 | 4114 | Male | Loyal Customer | 24 | Business travel | Business | 3700 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 3 | 2 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 98121 | 39494 | Male | Loyal Customer | 44 | Business travel | Business | 1368 | 1 | 3 | 3 | 3 | 2 | 3 | 3 | 1 | 1 | 1 | 1 | 3 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 99121 | 94934 | Female | disloyal Customer | 18 | Business travel | Eco | 239 | 5 | 4 | 5 | 4 | 1 | 5 | 1 | 1 | 1 | 5 | 1 | 2 | 5 | 1 | 3 | 0.0 | satisfied |
| 100121 | 86875 | Male | Loyal Customer | 8 | Business travel | Eco Plus | 692 | 2 | 4 | 4 | 4 | 2 | 2 | 1 | 2 | 3 | 4 | 4 | 1 | 3 | 2 | 8 | 29.0 | neutral or dissatisfied |
| 101121 | 22576 | Female | disloyal Customer | 55 | Business travel | Eco | 223 | 3 | 0 | 2 | 3 | 4 | 2 | 4 | 4 | 5 | 4 | 4 | 3 | 3 | 4 | 42 | 40.0 | neutral or dissatisfied |
| 102121 | 62981 | Female | Loyal Customer | 50 | Business travel | Business | 967 | 3 | 1 | 1 | 1 | 2 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 1 | 1 | 0.0 | neutral or dissatisfied |
| 103121 | 127365 | Male | disloyal Customer | 28 | Business travel | Business | 1009 | 1 | 1 | 1 | 1 | 2 | 1 | 5 | 2 | 4 | 3 | 4 | 3 | 4 | 2 | 0 | 7.0 | neutral or dissatisfied |
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