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| ID | Описание | Дата |
|---|---|---|
| 296e124e-8d80-4824-9ff1-96b7feeb820f | optimize rich interfaces | 2021-04-09 |
| d99a4400-5966-4195-8595-cdf202ddc927 | grow impactful synergies | 1974-05-25 |
| 391dee66-23bf-413e-bde4-05cbce00f9c5 | leverage front-end convergence | 1996-03-01 |
| 7f2ccc17-8e4d-4a08-b2ba-d7650f0aadf4 | maximize intuitive supply-chains | 2016-12-10 |
| 5f74594d-bcd7-45f4-8280-84d646353893 | incubate integrated vortals | 2021-12-22 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 103 | 23040 | Female | disloyal Customer | 27 | Business travel | Eco Plus | 1080 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 1 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 1103 | 44569 | Male | Loyal Customer | 57 | Business travel | Eco | 177 | 5 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 2103 | 27076 | Male | Loyal Customer | 54 | Business travel | Eco | 2496 | 2 | 5 | 5 | 5 | 3 | 2 | 3 | 3 | 4 | 2 | 4 | 3 | 4 | 3 | 16 | 2.0 | satisfied |
| 3103 | 69748 | Male | Loyal Customer | 58 | Business travel | Business | 2474 | 4 | 4 | 4 | 4 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 4103 | 40853 | Male | Loyal Customer | 15 | Personal Travel | Eco | 590 | 2 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 5 | 5 | 3 | 32 | 42.0 | neutral or dissatisfied |
| 5103 | 15901 | Male | Loyal Customer | 44 | Personal Travel | Eco | 378 | 3 | 5 | 3 | 1 | 2 | 3 | 2 | 2 | 3 | 5 | 5 | 5 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 6103 | 40221 | Male | Loyal Customer | 60 | Business travel | Eco | 387 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 4 | 5 | 3 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 7103 | 126918 | Female | Loyal Customer | 43 | Business travel | Business | 2033 | 0 | 0 | 0 | 1 | 4 | 5 | 5 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 0 | 0.0 | satisfied |
| 8103 | 47150 | Male | Loyal Customer | 44 | Business travel | Business | 1840 | 1 | 1 | 1 | 1 | 3 | 4 | 2 | 5 | 5 | 5 | 5 | 1 | 5 | 1 | 0 | 6.0 | satisfied |
| 9103 | 1493 | Female | disloyal Customer | 15 | Business travel | Eco | 737 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 5 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 10103 | 62782 | Female | Loyal Customer | 21 | Business travel | Business | 2447 | 1 | 4 | 2 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 1 | 4 | 1 | 4 | 3.0 | neutral or dissatisfied |
| 11103 | 79857 | Male | Loyal Customer | 43 | Business travel | Eco | 1035 | 3 | 2 | 2 | 2 | 3 | 3 | 3 | 3 | 2 | 1 | 3 | 2 | 4 | 3 | 54 | 53.0 | neutral or dissatisfied |
| 12103 | 24539 | Female | Loyal Customer | 31 | Business travel | Business | 2675 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 4 | 2 | 4 | 4 | 1 | 3 | 0 | 0.0 | satisfied |
| 13103 | 117957 | Male | Loyal Customer | 40 | Business travel | Eco | 365 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 1 | 3 | 4 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 14103 | 60174 | Female | Loyal Customer | 37 | Personal Travel | Eco | 1120 | 2 | 4 | 2 | 4 | 4 | 2 | 4 | 4 | 3 | 5 | 5 | 5 | 5 | 4 | 2 | 2.0 | neutral or dissatisfied |
| 15103 | 54683 | Male | Loyal Customer | 17 | Business travel | Business | 854 | 4 | 4 | 1 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 16103 | 51012 | Female | Loyal Customer | 13 | Personal Travel | Eco | 89 | 2 | 4 | 2 | 3 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 17103 | 107086 | Male | Loyal Customer | 65 | Personal Travel | Business | 562 | 1 | 5 | 1 | 2 | 5 | 4 | 5 | 4 | 4 | 1 | 5 | 3 | 4 | 3 | 8 | 0.0 | neutral or dissatisfied |
| 18103 | 19016 | Male | Loyal Customer | 48 | Business travel | Eco | 471 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 1 | 4 | 3 | 2 | 4 | 4 | 0 | 2.0 | neutral or dissatisfied |
| 19103 | 107174 | Male | Loyal Customer | 48 | Business travel | Business | 1907 | 1 | 1 | 1 | 1 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 10 | 0.0 | satisfied |
| 20103 | 116403 | Female | Loyal Customer | 11 | Personal Travel | Eco | 447 | 2 | 5 | 2 | 3 | 1 | 2 | 1 | 1 | 5 | 2 | 5 | 5 | 5 | 1 | 36 | 34.0 | neutral or dissatisfied |
| 21103 | 68566 | Female | Loyal Customer | 43 | Business travel | Business | 1616 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 22103 | 112961 | Female | Loyal Customer | 61 | Personal Travel | Eco | 1497 | 2 | 3 | 2 | 5 | 5 | 5 | 5 | 3 | 3 | 2 | 3 | 5 | 3 | 5 | 11 | 0.0 | neutral or dissatisfied |
| 23103 | 69891 | Male | Loyal Customer | 40 | Business travel | Business | 1514 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 24103 | 78047 | Male | Loyal Customer | 23 | Personal Travel | Eco | 214 | 1 | 1 | 1 | 1 | 1 | 3 | 4 | 3 | 4 | 2 | 1 | 4 | 1 | 4 | 265 | 245.0 | neutral or dissatisfied |
| 25103 | 96608 | Male | Loyal Customer | 46 | Business travel | Business | 3073 | 2 | 2 | 1 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 3 | 0.0 | satisfied |
| 26103 | 63687 | Female | Loyal Customer | 45 | Business travel | Business | 2610 | 1 | 1 | 4 | 1 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 9 | 0.0 | satisfied |
| 27103 | 112606 | Male | Loyal Customer | 58 | Business travel | Eco | 639 | 4 | 5 | 2 | 5 | 4 | 4 | 4 | 4 | 2 | 1 | 2 | 5 | 3 | 4 | 89 | 68.0 | satisfied |
| 28103 | 29030 | Female | Loyal Customer | 37 | Business travel | Business | 2401 | 2 | 2 | 2 | 2 | 4 | 1 | 3 | 5 | 5 | 5 | 5 | 3 | 5 | 2 | 0 | 0.0 | satisfied |
| 29103 | 87497 | Female | Loyal Customer | 44 | Business travel | Business | 3339 | 3 | 5 | 5 | 5 | 3 | 4 | 3 | 3 | 3 | 2 | 3 | 1 | 3 | 2 | 28 | 22.0 | neutral or dissatisfied |
| 30103 | 82712 | Male | Loyal Customer | 38 | Personal Travel | Eco | 632 | 1 | 1 | 1 | 3 | 4 | 1 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 31103 | 43291 | Female | Loyal Customer | 42 | Business travel | Eco | 387 | 4 | 1 | 1 | 1 | 5 | 5 | 1 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 4.0 | satisfied |
| 32103 | 82742 | Female | Loyal Customer | 42 | Business travel | Eco | 409 | 3 | 4 | 4 | 4 | 4 | 2 | 2 | 3 | 3 | 3 | 3 | 1 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 33103 | 42691 | Female | Loyal Customer | 45 | Business travel | Business | 3563 | 2 | 2 | 2 | 2 | 4 | 4 | 2 | 5 | 5 | 5 | 3 | 2 | 5 | 4 | 0 | 0.0 | satisfied |
| 34103 | 94508 | Male | Loyal Customer | 55 | Business travel | Business | 239 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 10.0 | satisfied |
| 35103 | 108314 | Female | Loyal Customer | 29 | Business travel | Business | 1750 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 36103 | 22348 | Female | Loyal Customer | 37 | Business travel | Business | 3316 | 2 | 2 | 4 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 27 | 22.0 | satisfied |
| 37103 | 77016 | Female | disloyal Customer | 44 | Business travel | Business | 422 | 2 | 3 | 3 | 1 | 1 | 2 | 1 | 1 | 3 | 2 | 5 | 5 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 38103 | 117483 | Male | Loyal Customer | 33 | Business travel | Eco | 507 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 5 | 2 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 39103 | 32045 | Male | Loyal Customer | 33 | Business travel | Business | 2027 | 0 | 4 | 0 | 4 | 1 | 1 | 1 | 1 | 3 | 1 | 5 | 1 | 1 | 1 | 0 | 0.0 | satisfied |
| 40103 | 128887 | Female | Loyal Customer | 43 | Business travel | Eco | 2454 | 4 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 2 | 3 | 4 | 3 | 4 | 30 | 27.0 | neutral or dissatisfied |
| 41103 | 30210 | Female | Loyal Customer | 67 | Personal Travel | Eco Plus | 253 | 1 | 4 | 0 | 5 | 2 | 5 | 5 | 1 | 1 | 0 | 1 | 1 | 1 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 42103 | 31315 | Female | Loyal Customer | 51 | Personal Travel | Eco | 680 | 2 | 5 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 2 | 5 | 5 | 5 | 3 | 8 | 8.0 | neutral or dissatisfied |
| 43103 | 124546 | Female | disloyal Customer | 13 | Personal Travel | Eco | 1276 | 4 | 3 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 2 | 3 | 1 | 5 | 5 | 39 | 26.0 | neutral or dissatisfied |
| 44103 | 69902 | Male | disloyal Customer | 42 | Business travel | Business | 1514 | 4 | 5 | 5 | 2 | 4 | 4 | 4 | 4 | 3 | 2 | 4 | 5 | 5 | 4 | 0 | 15.0 | neutral or dissatisfied |
| 45103 | 122075 | Male | Loyal Customer | 53 | Personal Travel | Eco | 130 | 3 | 2 | 3 | 3 | 5 | 3 | 1 | 5 | 4 | 4 | 4 | 1 | 4 | 5 | 2 | 0.0 | neutral or dissatisfied |
| 46103 | 125962 | Female | Loyal Customer | 59 | Personal Travel | Eco Plus | 920 | 3 | 4 | 3 | 3 | 2 | 4 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 47103 | 43156 | Female | Loyal Customer | 67 | Business travel | Business | 1368 | 3 | 1 | 2 | 1 | 2 | 4 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 2 | 39 | 31.0 | neutral or dissatisfied |
| 48103 | 121222 | Male | Loyal Customer | 44 | Business travel | Business | 2075 | 1 | 1 | 1 | 1 | 3 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 49103 | 107728 | Female | Loyal Customer | 41 | Personal Travel | Eco | 251 | 1 | 1 | 1 | 3 | 5 | 1 | 5 | 5 | 1 | 4 | 3 | 1 | 2 | 5 | 1 | 0.0 | neutral or dissatisfied |
| 50103 | 69706 | Male | disloyal Customer | 28 | Business travel | Eco | 1372 | 1 | 1 | 1 | 4 | 5 | 1 | 5 | 5 | 4 | 5 | 3 | 1 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 51103 | 24807 | Female | Loyal Customer | 28 | Business travel | Eco | 991 | 0 | 0 | 0 | 3 | 2 | 0 | 2 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 0 | 28.0 | satisfied |
| 52103 | 2323 | Female | Loyal Customer | 30 | Personal Travel | Eco | 690 | 2 | 4 | 1 | 1 | 4 | 1 | 4 | 4 | 5 | 5 | 5 | 3 | 4 | 4 | 21 | 8.0 | neutral or dissatisfied |
| 53103 | 5033 | Female | Loyal Customer | 56 | Business travel | Business | 223 | 2 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 1 | 3.0 | satisfied |
| 54103 | 102420 | Male | Loyal Customer | 44 | Personal Travel | Eco | 197 | 2 | 4 | 2 | 2 | 1 | 2 | 1 | 1 | 3 | 3 | 5 | 3 | 5 | 1 | 81 | 88.0 | neutral or dissatisfied |
| 55103 | 115883 | Female | disloyal Customer | 36 | Business travel | Eco | 308 | 3 | 0 | 3 | 2 | 4 | 3 | 4 | 4 | 5 | 2 | 3 | 1 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 56103 | 117929 | Female | disloyal Customer | 37 | Business travel | Eco | 365 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 1 | 2 | 3 | 3 | 5 | 3 | 5 | 220 | 225.0 | neutral or dissatisfied |
| 57103 | 42574 | Female | Loyal Customer | 66 | Business travel | Eco | 315 | 1 | 1 | 2 | 2 | 2 | 2 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 58103 | 64276 | Female | Loyal Customer | 52 | Business travel | Business | 3295 | 1 | 1 | 1 | 1 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 9 | 0.0 | satisfied |
| 59103 | 99095 | Male | disloyal Customer | 16 | Business travel | Eco | 181 | 4 | 0 | 3 | 1 | 2 | 3 | 2 | 2 | 3 | 2 | 4 | 3 | 4 | 2 | 0 | 0.0 | satisfied |
| 60103 | 66134 | Female | Loyal Customer | 8 | Personal Travel | Eco | 583 | 1 | 5 | 1 | 1 | 2 | 1 | 3 | 2 | 4 | 2 | 4 | 3 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 61103 | 124177 | Male | disloyal Customer | 38 | Business travel | Business | 589 | 3 | 2 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 1 | 4 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 62103 | 72534 | Male | Loyal Customer | 43 | Business travel | Eco | 1017 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 5 | 3 | 4 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 63103 | 12675 | Female | Loyal Customer | 42 | Business travel | Business | 2542 | 3 | 3 | 3 | 3 | 3 | 2 | 1 | 3 | 3 | 3 | 3 | 1 | 3 | 5 | 21 | 18.0 | satisfied |
| 64103 | 48171 | Female | Loyal Customer | 47 | Business travel | Business | 3232 | 3 | 4 | 4 | 4 | 2 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 65103 | 120902 | Female | disloyal Customer | 52 | Business travel | Eco | 861 | 1 | 1 | 1 | 4 | 4 | 1 | 4 | 4 | 1 | 1 | 4 | 1 | 4 | 4 | 0 | 1.0 | neutral or dissatisfied |
| 66103 | 64655 | Male | Loyal Customer | 50 | Business travel | Business | 247 | 1 | 1 | 1 | 1 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 67103 | 129591 | Female | Loyal Customer | 54 | Personal Travel | Business | 337 | 2 | 4 | 2 | 4 | 1 | 3 | 4 | 2 | 2 | 2 | 5 | 1 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 68103 | 59125 | Female | Loyal Customer | 33 | Personal Travel | Eco | 1744 | 3 | 4 | 2 | 3 | 3 | 2 | 4 | 3 | 4 | 2 | 5 | 4 | 4 | 3 | 4 | 3.0 | neutral or dissatisfied |
| 69103 | 95519 | Female | Loyal Customer | 38 | Business travel | Eco Plus | 319 | 1 | 5 | 5 | 5 | 1 | 1 | 1 | 1 | 4 | 1 | 3 | 3 | 4 | 1 | 0 | 10.0 | neutral or dissatisfied |
| 70103 | 22809 | Male | Loyal Customer | 27 | Business travel | Business | 1970 | 3 | 3 | 3 | 3 | 2 | 2 | 3 | 2 | 4 | 4 | 3 | 4 | 4 | 2 | 0 | 19.0 | neutral or dissatisfied |
| 71103 | 46921 | Male | Loyal Customer | 30 | Business travel | Business | 850 | 3 | 5 | 5 | 5 | 3 | 3 | 3 | 4 | 5 | 2 | 3 | 3 | 1 | 3 | 267 | 284.0 | neutral or dissatisfied |
| 72103 | 112978 | Female | Loyal Customer | 49 | Personal Travel | Eco Plus | 1129 | 3 | 5 | 3 | 3 | 3 | 4 | 5 | 2 | 2 | 3 | 2 | 4 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 73103 | 15566 | Female | Loyal Customer | 53 | Business travel | Eco | 229 | 4 | 1 | 2 | 2 | 4 | 3 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 2 | 0.0 | satisfied |
| 74103 | 115080 | Female | Loyal Customer | 54 | Business travel | Business | 358 | 2 | 2 | 2 | 2 | 2 | 5 | 5 | 3 | 3 | 3 | 3 | 4 | 3 | 5 | 15 | 13.0 | satisfied |
| 75103 | 109127 | Male | Loyal Customer | 32 | Business travel | Business | 3183 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 5 | 5 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 76103 | 71747 | Male | disloyal Customer | 54 | Business travel | Business | 1744 | 3 | 3 | 3 | 2 | 5 | 3 | 5 | 5 | 4 | 3 | 5 | 4 | 4 | 5 | 2 | 0.0 | neutral or dissatisfied |
| 77103 | 22518 | Female | disloyal Customer | 36 | Business travel | Eco Plus | 238 | 1 | 1 | 1 | 3 | 3 | 1 | 3 | 3 | 1 | 1 | 2 | 2 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 78103 | 117066 | Female | disloyal Customer | 21 | Business travel | Business | 647 | 5 | 5 | 5 | 3 | 2 | 5 | 2 | 2 | 4 | 4 | 5 | 4 | 5 | 2 | 3 | 2.0 | satisfied |
| 79103 | 17049 | Female | Loyal Customer | 45 | Business travel | Eco | 1134 | 5 | 4 | 4 | 4 | 2 | 3 | 3 | 5 | 5 | 5 | 5 | 1 | 5 | 4 | 0 | 0.0 | satisfied |
| 80103 | 78082 | Female | disloyal Customer | 42 | Business travel | Business | 214 | 4 | 4 | 4 | 5 | 2 | 4 | 2 | 2 | 4 | 2 | 5 | 3 | 5 | 2 | 4 | 5.0 | satisfied |
| 81103 | 32090 | Male | disloyal Customer | 40 | Business travel | Eco | 101 | 1 | 5 | 0 | 1 | 4 | 0 | 4 | 4 | 1 | 1 | 3 | 5 | 5 | 4 | 3 | 1.0 | neutral or dissatisfied |
| 82103 | 83664 | Female | Loyal Customer | 31 | Business travel | Business | 3644 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 4 | 5 | 4 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 83103 | 118869 | Male | Loyal Customer | 43 | Business travel | Eco Plus | 369 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 4 | 4 | 2 | 0 | 1.0 | neutral or dissatisfied |
| 84103 | 68559 | Female | Loyal Customer | 36 | Personal Travel | Eco | 2136 | 2 | 4 | 2 | 1 | 5 | 2 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 1 | 0.0 | neutral or dissatisfied |
| 85103 | 122379 | Female | Loyal Customer | 63 | Business travel | Eco | 129 | 1 | 3 | 4 | 4 | 5 | 4 | 4 | 1 | 1 | 1 | 1 | 4 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 86103 | 123374 | Male | Loyal Customer | 21 | Personal Travel | Eco | 644 | 1 | 4 | 1 | 2 | 2 | 1 | 2 | 2 | 5 | 5 | 5 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 87103 | 91090 | Female | Loyal Customer | 62 | Personal Travel | Eco | 545 | 2 | 5 | 2 | 5 | 2 | 5 | 5 | 1 | 1 | 2 | 1 | 1 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 88103 | 84143 | Male | Loyal Customer | 66 | Personal Travel | Eco Plus | 782 | 2 | 4 | 2 | 1 | 5 | 2 | 5 | 5 | 5 | 3 | 5 | 3 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 89103 | 98278 | Male | Loyal Customer | 59 | Business travel | Eco | 1072 | 2 | 1 | 1 | 1 | 1 | 2 | 1 | 1 | 3 | 3 | 4 | 3 | 4 | 1 | 11 | 14.0 | neutral or dissatisfied |
| 90103 | 79527 | Female | Loyal Customer | 31 | Business travel | Business | 762 | 1 | 1 | 1 | 1 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 91103 | 76339 | Male | Loyal Customer | 56 | Business travel | Business | 3942 | 3 | 3 | 5 | 3 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 5 | 3.0 | satisfied |
| 92103 | 99358 | Female | Loyal Customer | 27 | Business travel | Eco Plus | 1771 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 3 | 4 | 2 | 2 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 93103 | 16328 | Female | Loyal Customer | 46 | Personal Travel | Eco | 628 | 2 | 4 | 2 | 3 | 2 | 5 | 5 | 4 | 2 | 5 | 5 | 5 | 4 | 5 | 161 | 161.0 | neutral or dissatisfied |
| 94103 | 34600 | Male | Loyal Customer | 59 | Personal Travel | Eco | 1598 | 2 | 5 | 2 | 1 | 2 | 3 | 3 | 3 | 4 | 5 | 5 | 3 | 4 | 3 | 199 | 180.0 | neutral or dissatisfied |
| 95103 | 128670 | Male | disloyal Customer | 26 | Business travel | Business | 2288 | 5 | 5 | 5 | 4 | 1 | 5 | 1 | 1 | 4 | 4 | 4 | 3 | 4 | 1 | 1 | 0.0 | satisfied |
| 96103 | 57585 | Male | Loyal Customer | 41 | Business travel | Business | 997 | 5 | 5 | 5 | 5 | 1 | 4 | 1 | 3 | 3 | 5 | 3 | 1 | 3 | 4 | 0 | 0.0 | satisfied |
| 97103 | 69021 | Female | disloyal Customer | 22 | Business travel | Eco | 1389 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 1 | 4 | 3 | 5 | 4 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 98103 | 114833 | Female | Loyal Customer | 39 | Business travel | Business | 1602 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 19 | 11.0 | satisfied |
| 99103 | 37133 | Female | Loyal Customer | 25 | Business travel | Business | 3104 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 1 | 3 | 4 | 2 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 100103 | 17637 | Female | Loyal Customer | 10 | Personal Travel | Eco | 783 | 3 | 5 | 3 | 3 | 2 | 3 | 2 | 2 | 4 | 3 | 4 | 3 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 101103 | 13809 | Female | disloyal Customer | 25 | Business travel | Eco | 617 | 3 | 0 | 3 | 2 | 1 | 3 | 1 | 1 | 3 | 3 | 5 | 2 | 2 | 1 | 16 | 7.0 | neutral or dissatisfied |
| 102103 | 14092 | Male | Loyal Customer | 57 | Business travel | Business | 201 | 0 | 5 | 0 | 3 | 2 | 1 | 4 | 5 | 5 | 3 | 3 | 4 | 5 | 5 | 15 | 1.0 | satisfied |
| 103103 | 101102 | Female | Loyal Customer | 51 | Business travel | Business | 3768 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 38 | 26.0 | satisfied |
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