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| ID | Описание | Дата |
|---|---|---|
| 70b6cf4e-0b06-413c-9e49-84e4200ec99c | productize robust channels | 2011-01-21 |
| add3214f-e731-45c4-b831-9c038d56dca7 | grow dot-com e-business | 2006-05-20 |
| 56d5b63d-16c5-48d3-9129-e4d127f94ebb | cultivate viral supply-chains | 2004-09-17 |
| b55a55af-5a00-458e-ab29-f360549fa8f9 | empower frictionless eyeballs | 2015-12-24 |
| 5ac7d279-1e31-42a7-91d6-ab4a3dc782fa | transition bricks-and-clicks mindshare | 1996-05-04 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 142 | 775 | Female | Loyal Customer | 56 | Business travel | Business | 2568 | 3 | 1 | 1 | 1 | 5 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 1142 | 84509 | Male | Loyal Customer | 47 | Business travel | Business | 2486 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 2142 | 34018 | Male | Loyal Customer | 31 | Personal Travel | Eco | 1598 | 1 | 5 | 0 | 1 | 3 | 0 | 3 | 3 | 4 | 5 | 4 | 4 | 5 | 3 | 46 | 50.0 | neutral or dissatisfied |
| 3142 | 27030 | Male | Loyal Customer | 52 | Business travel | Eco Plus | 954 | 5 | 4 | 3 | 4 | 5 | 5 | 5 | 5 | 1 | 5 | 1 | 3 | 5 | 5 | 42 | 35.0 | satisfied |
| 4142 | 98313 | Male | Loyal Customer | 14 | Personal Travel | Eco | 1565 | 3 | 5 | 3 | 4 | 2 | 3 | 2 | 2 | 3 | 5 | 5 | 3 | 5 | 2 | 56 | 63.0 | neutral or dissatisfied |
| 5142 | 113044 | Male | Loyal Customer | 23 | Business travel | Business | 479 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 3 | 5 | 5 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 6142 | 35195 | Male | Loyal Customer | 30 | Business travel | Business | 3602 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 1 | 1 | 1 | 5 | 4 | 78 | 48.0 | satisfied |
| 7142 | 128486 | Female | Loyal Customer | 49 | Personal Travel | Eco | 325 | 4 | 4 | 2 | 3 | 4 | 4 | 2 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 8142 | 43618 | Female | Loyal Customer | 44 | Business travel | Business | 190 | 3 | 5 | 5 | 5 | 4 | 3 | 4 | 3 | 3 | 4 | 3 | 2 | 3 | 4 | 23 | 6.0 | neutral or dissatisfied |
| 9142 | 129759 | Female | disloyal Customer | 19 | Business travel | Eco | 337 | 2 | 0 | 1 | 2 | 3 | 1 | 3 | 3 | 4 | 3 | 3 | 1 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 10142 | 1756 | Male | Loyal Customer | 57 | Business travel | Business | 3303 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 9 | 3.0 | satisfied |
| 11142 | 44941 | Female | Loyal Customer | 53 | Business travel | Eco | 397 | 5 | 1 | 1 | 1 | 4 | 3 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 1 | 0 | 0.0 | satisfied |
| 12142 | 73886 | Female | Loyal Customer | 56 | Business travel | Business | 2585 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 3 | 1 | 4 | 3 | 2 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 13142 | 15638 | Male | Loyal Customer | 19 | Business travel | Eco Plus | 325 | 0 | 4 | 0 | 2 | 4 | 0 | 4 | 4 | 4 | 1 | 3 | 1 | 5 | 4 | 0 | 0.0 | satisfied |
| 14142 | 23338 | Female | Loyal Customer | 40 | Personal Travel | Eco | 563 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 3 | 5 | 4 | 4 | 3 | 4 | 3 | 3 | 0.0 | neutral or dissatisfied |
| 15142 | 5258 | Male | disloyal Customer | 44 | Business travel | Eco | 383 | 3 | 3 | 3 | 2 | 4 | 3 | 4 | 4 | 2 | 2 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 16142 | 16743 | Female | Loyal Customer | 49 | Personal Travel | Eco Plus | 1167 | 4 | 3 | 4 | 4 | 2 | 3 | 3 | 1 | 1 | 4 | 1 | 2 | 1 | 2 | 49 | 38.0 | neutral or dissatisfied |
| 17142 | 87052 | Female | disloyal Customer | 29 | Business travel | Business | 640 | 2 | 2 | 2 | 4 | 2 | 2 | 3 | 2 | 5 | 3 | 5 | 5 | 4 | 2 | 12 | 0.0 | neutral or dissatisfied |
| 18142 | 109195 | Male | disloyal Customer | 26 | Business travel | Business | 612 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 5 | 2 | 4 | 3 | 5 | 3 | 17 | 16.0 | neutral or dissatisfied |
| 19142 | 124126 | Male | Loyal Customer | 53 | Business travel | Eco | 529 | 5 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 4 | 5 | 0 | 0.0 | satisfied |
| 20142 | 9083 | Male | Loyal Customer | 17 | Personal Travel | Eco | 173 | 1 | 5 | 1 | 1 | 5 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 21142 | 48953 | Female | disloyal Customer | 22 | Business travel | Eco | 89 | 2 | 0 | 2 | 2 | 3 | 2 | 3 | 3 | 4 | 2 | 1 | 1 | 1 | 3 | 0 | 1.0 | neutral or dissatisfied |
| 22142 | 114703 | Male | Loyal Customer | 52 | Business travel | Business | 337 | 0 | 0 | 0 | 2 | 3 | 4 | 4 | 2 | 2 | 3 | 3 | 5 | 2 | 4 | 7 | 1.0 | satisfied |
| 23142 | 71625 | Female | Loyal Customer | 59 | Business travel | Business | 3894 | 4 | 4 | 4 | 4 | 5 | 2 | 2 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 0 | 0.0 | satisfied |
| 24142 | 97163 | Male | Loyal Customer | 23 | Personal Travel | Eco | 1313 | 4 | 4 | 3 | 3 | 1 | 3 | 1 | 1 | 3 | 3 | 3 | 3 | 4 | 1 | 6 | 0.0 | satisfied |
| 25142 | 7119 | Female | disloyal Customer | 24 | Business travel | Eco | 177 | 3 | 2 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 1 | 4 | 4 | 4 | 3 | 0 | 17.0 | neutral or dissatisfied |
| 26142 | 49202 | Female | Loyal Customer | 35 | Business travel | Business | 2592 | 5 | 5 | 5 | 5 | 4 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 27142 | 81490 | Female | Loyal Customer | 28 | Personal Travel | Eco | 528 | 2 | 4 | 2 | 1 | 5 | 2 | 5 | 5 | 5 | 5 | 5 | 3 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 28142 | 80161 | Female | disloyal Customer | 27 | Business travel | Eco | 959 | 4 | 3 | 3 | 4 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 6 | 40.0 | neutral or dissatisfied |
| 29142 | 57366 | Male | Loyal Customer | 53 | Personal Travel | Eco | 414 | 1 | 0 | 2 | 5 | 1 | 2 | 1 | 1 | 4 | 4 | 4 | 4 | 5 | 1 | 10 | 0.0 | neutral or dissatisfied |
| 30142 | 3332 | Female | Loyal Customer | 28 | Business travel | Business | 3306 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 4 | 5 | 5 | 5 | 13 | 5.0 | satisfied |
| 31142 | 128473 | Female | Loyal Customer | 51 | Personal Travel | Eco | 646 | 3 | 1 | 3 | 3 | 1 | 3 | 2 | 1 | 1 | 3 | 1 | 2 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 32142 | 125313 | Female | Loyal Customer | 52 | Business travel | Business | 3252 | 2 | 2 | 2 | 2 | 3 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 0 | 0.0 | satisfied |
| 33142 | 54969 | Male | Loyal Customer | 20 | Business travel | Business | 1608 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 34142 | 25080 | Female | Loyal Customer | 32 | Business travel | Business | 957 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 2 | 3 | 3 | 1 | 4 | 3 | 24 | 42.0 | neutral or dissatisfied |
| 35142 | 12540 | Male | Loyal Customer | 25 | Business travel | Business | 1536 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 1 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 36142 | 83689 | Male | disloyal Customer | 37 | Business travel | Eco | 177 | 1 | 4 | 1 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 37142 | 14872 | Female | disloyal Customer | 40 | Business travel | Business | 240 | 3 | 3 | 3 | 2 | 5 | 3 | 5 | 5 | 4 | 1 | 3 | 3 | 3 | 5 | 0 | 10.0 | neutral or dissatisfied |
| 38142 | 84711 | Female | Loyal Customer | 50 | Business travel | Business | 547 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 0 | 0.0 | satisfied |
| 39142 | 2813 | Male | Loyal Customer | 67 | Business travel | Business | 3906 | 2 | 2 | 2 | 2 | 3 | 4 | 4 | 2 | 2 | 2 | 2 | 1 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 40142 | 43835 | Female | Loyal Customer | 52 | Business travel | Business | 114 | 4 | 1 | 4 | 4 | 5 | 3 | 5 | 5 | 5 | 5 | 5 | 2 | 5 | 2 | 0 | 0.0 | satisfied |
| 41142 | 83009 | Female | disloyal Customer | 22 | Business travel | Business | 1127 | 4 | 0 | 4 | 3 | 1 | 4 | 1 | 1 | 5 | 5 | 4 | 5 | 4 | 1 | 0 | 3.0 | satisfied |
| 42142 | 83698 | Female | Loyal Customer | 18 | Personal Travel | Eco | 577 | 2 | 2 | 2 | 3 | 5 | 2 | 5 | 5 | 1 | 2 | 3 | 3 | 3 | 5 | 66 | 100.0 | neutral or dissatisfied |
| 43142 | 77698 | Female | disloyal Customer | 23 | Business travel | Eco | 731 | 2 | 2 | 2 | 2 | 5 | 2 | 4 | 5 | 2 | 2 | 3 | 3 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 44142 | 9020 | Male | disloyal Customer | 33 | Business travel | Business | 173 | 2 | 2 | 2 | 4 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 4 | 4 | 2 | 19 | 13.0 | neutral or dissatisfied |
| 45142 | 104828 | Male | Loyal Customer | 26 | Business travel | Business | 472 | 1 | 5 | 3 | 5 | 1 | 1 | 1 | 1 | 1 | 2 | 4 | 1 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 46142 | 113090 | Female | Loyal Customer | 20 | Business travel | Business | 479 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 2 | 3 | 3 | 49 | 42.0 | neutral or dissatisfied |
| 47142 | 94795 | Female | Loyal Customer | 47 | Business travel | Business | 1588 | 2 | 3 | 2 | 2 | 3 | 3 | 3 | 2 | 2 | 3 | 2 | 2 | 2 | 3 | 22 | 22.0 | neutral or dissatisfied |
| 48142 | 40680 | Female | disloyal Customer | 22 | Business travel | Eco | 588 | 0 | 0 | 0 | 4 | 3 | 0 | 3 | 3 | 5 | 3 | 5 | 1 | 2 | 3 | 0 | 11.0 | satisfied |
| 49142 | 17314 | Male | Loyal Customer | 33 | Business travel | Eco | 403 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 4 | 3 | 4 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 50142 | 65208 | Male | Loyal Customer | 43 | Business travel | Business | 3514 | 1 | 1 | 2 | 1 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 16 | 13.0 | satisfied |
| 51142 | 70657 | Male | Loyal Customer | 50 | Personal Travel | Eco | 946 | 1 | 1 | 1 | 3 | 3 | 1 | 3 | 3 | 1 | 4 | 4 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 52142 | 26082 | Female | Loyal Customer | 42 | Business travel | Eco | 591 | 3 | 5 | 5 | 5 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 53142 | 79653 | Male | disloyal Customer | 17 | Business travel | Eco | 760 | 1 | 1 | 1 | 3 | 3 | 1 | 3 | 3 | 2 | 3 | 5 | 2 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 54142 | 58075 | Male | disloyal Customer | 18 | Business travel | Eco | 589 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 2 | 1 | 4 | 1 | 3 | 4 | 26 | 16.0 | neutral or dissatisfied |
| 55142 | 4196 | Female | Loyal Customer | 50 | Business travel | Eco Plus | 431 | 2 | 3 | 3 | 3 | 2 | 1 | 1 | 2 | 2 | 2 | 2 | 1 | 2 | 2 | 98 | 82.0 | satisfied |
| 56142 | 94774 | Female | Loyal Customer | 37 | Business travel | Business | 277 | 4 | 5 | 5 | 5 | 4 | 2 | 2 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 24 | 21.0 | neutral or dissatisfied |
| 57142 | 21212 | Male | Loyal Customer | 16 | Business travel | Eco | 153 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 1 | 2 | 1 | 2 | 2 | 10 | 12.0 | neutral or dissatisfied |
| 58142 | 82795 | Male | Loyal Customer | 38 | Business travel | Business | 3833 | 0 | 0 | 0 | 1 | 2 | 4 | 5 | 3 | 3 | 2 | 2 | 4 | 3 | 5 | 0 | 0.0 | satisfied |
| 59142 | 42498 | Female | Loyal Customer | 34 | Business travel | Business | 3362 | 1 | 1 | 1 | 1 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 1 | 5 | 2 | 0 | 17.0 | satisfied |
| 60142 | 21366 | Female | Loyal Customer | 11 | Personal Travel | Eco Plus | 761 | 1 | 4 | 1 | 4 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 4 | 5 | 1 | 73 | 104.0 | neutral or dissatisfied |
| 61142 | 3174 | Male | Loyal Customer | 53 | Business travel | Business | 2902 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0.0 | satisfied |
| 62142 | 77228 | Female | disloyal Customer | 27 | Business travel | Business | 1590 | 5 | 5 | 5 | 1 | 3 | 5 | 5 | 3 | 3 | 3 | 5 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 63142 | 56388 | Male | Loyal Customer | 49 | Business travel | Business | 1167 | 2 | 4 | 5 | 5 | 3 | 1 | 2 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 9 | 9.0 | neutral or dissatisfied |
| 64142 | 26645 | Male | Loyal Customer | 48 | Business travel | Eco | 404 | 3 | 2 | 2 | 2 | 3 | 3 | 3 | 3 | 4 | 5 | 2 | 3 | 2 | 3 | 0 | 18.0 | neutral or dissatisfied |
| 65142 | 59058 | Male | disloyal Customer | 71 | Business travel | Eco | 1080 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 1 | 2 | 1 | 2 | 3 | 2 | 1 | 3 | 11.0 | neutral or dissatisfied |
| 66142 | 99264 | Female | disloyal Customer | 37 | Business travel | Business | 935 | 3 | 3 | 3 | 2 | 2 | 3 | 2 | 2 | 3 | 2 | 4 | 3 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 67142 | 99898 | Male | Loyal Customer | 28 | Personal Travel | Eco | 738 | 3 | 4 | 2 | 4 | 4 | 2 | 3 | 4 | 3 | 4 | 4 | 3 | 5 | 4 | 7 | 2.0 | neutral or dissatisfied |
| 68142 | 57613 | Female | disloyal Customer | 25 | Business travel | Business | 200 | 3 | 5 | 3 | 2 | 5 | 3 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 69142 | 63675 | Male | disloyal Customer | 47 | Business travel | Business | 1047 | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 3 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 70142 | 87928 | Male | Loyal Customer | 58 | Business travel | Business | 594 | 1 | 4 | 4 | 4 | 3 | 2 | 2 | 1 | 1 | 2 | 1 | 4 | 1 | 4 | 59 | 52.0 | neutral or dissatisfied |
| 71142 | 35570 | Female | Loyal Customer | 45 | Business travel | Eco Plus | 828 | 5 | 3 | 5 | 3 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 2 | 0 | 13.0 | satisfied |
| 72142 | 65718 | Female | Loyal Customer | 31 | Business travel | Business | 3392 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 5 | 2 | 4 | 3 | 5 | 4 | 0 | 1.0 | satisfied |
| 73142 | 39732 | Female | Loyal Customer | 33 | Personal Travel | Eco | 320 | 4 | 5 | 4 | 1 | 2 | 4 | 2 | 2 | 1 | 3 | 1 | 1 | 3 | 2 | 0 | 0.0 | satisfied |
| 74142 | 32058 | Female | Loyal Customer | 30 | Business travel | Eco | 121 | 5 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 1 | 1 | 4 | 2 | 3 | 5 | 3 | 2.0 | satisfied |
| 75142 | 41244 | Female | Loyal Customer | 18 | Business travel | Business | 643 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 1 | 2 | 3 | 1 | 3 | 4 | 0 | 8.0 | satisfied |
| 76142 | 49781 | Male | disloyal Customer | 33 | Business travel | Eco | 209 | 2 | 0 | 1 | 2 | 4 | 1 | 4 | 4 | 2 | 4 | 5 | 4 | 5 | 4 | 18 | 17.0 | neutral or dissatisfied |
| 77142 | 23474 | Male | Loyal Customer | 20 | Personal Travel | Eco | 488 | 2 | 5 | 2 | 2 | 2 | 2 | 2 | 2 | 5 | 3 | 4 | 5 | 4 | 2 | 3 | 4.0 | neutral or dissatisfied |
| 78142 | 106732 | Female | Loyal Customer | 49 | Business travel | Business | 829 | 3 | 3 | 3 | 3 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 79142 | 11428 | Female | Loyal Customer | 17 | Business travel | Business | 1709 | 5 | 5 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 80142 | 40698 | Female | Loyal Customer | 40 | Business travel | Business | 532 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 4 | 4 | 5 | 4 | 5 | 4 | 2 | 0 | 0.0 | satisfied |
| 81142 | 101650 | Female | Loyal Customer | 53 | Personal Travel | Eco | 1733 | 2 | 5 | 2 | 4 | 3 | 4 | 5 | 4 | 4 | 2 | 4 | 5 | 4 | 3 | 47 | 34.0 | neutral or dissatisfied |
| 82142 | 126118 | Male | Loyal Customer | 49 | Business travel | Business | 1830 | 2 | 2 | 2 | 2 | 3 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 83142 | 62894 | Female | Loyal Customer | 40 | Business travel | Business | 1711 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 5 | 3 | 3 | 22 | 19.0 | satisfied |
| 84142 | 39761 | Female | disloyal Customer | 39 | Business travel | Business | 521 | 1 | 1 | 1 | 4 | 1 | 1 | 1 | 1 | 1 | 2 | 5 | 3 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 85142 | 45054 | Male | Loyal Customer | 60 | Business travel | Business | 3899 | 4 | 4 | 4 | 4 | 1 | 2 | 5 | 4 | 4 | 4 | 4 | 1 | 4 | 2 | 0 | 0.0 | satisfied |
| 86142 | 105634 | Male | Loyal Customer | 56 | Business travel | Business | 1892 | 1 | 1 | 1 | 1 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 87142 | 72273 | Male | Loyal Customer | 25 | Business travel | Business | 2551 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 1 | 5 | 3 | 4 | 4 | 2 | 12 | 6.0 | neutral or dissatisfied |
| 88142 | 111093 | Female | Loyal Customer | 8 | Personal Travel | Eco | 197 | 2 | 5 | 2 | 4 | 4 | 2 | 4 | 4 | 4 | 3 | 2 | 4 | 3 | 4 | 41 | 24.0 | neutral or dissatisfied |
| 89142 | 83148 | Female | Loyal Customer | 20 | Personal Travel | Eco | 1127 | 2 | 4 | 2 | 4 | 2 | 2 | 2 | 2 | 5 | 5 | 4 | 5 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 90142 | 34697 | Female | disloyal Customer | 24 | Business travel | Eco | 209 | 5 | 5 | 5 | 1 | 3 | 5 | 3 | 3 | 1 | 3 | 5 | 2 | 1 | 3 | 12 | 25.0 | satisfied |
| 91142 | 122130 | Female | disloyal Customer | 24 | Business travel | Eco | 544 | 4 | 4 | 4 | 1 | 1 | 4 | 1 | 1 | 4 | 4 | 4 | 5 | 5 | 1 | 80 | 68.0 | neutral or dissatisfied |
| 92142 | 15214 | Female | Loyal Customer | 37 | Business travel | Eco | 529 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 93142 | 13468 | Male | Loyal Customer | 24 | Personal Travel | Eco | 491 | 1 | 0 | 1 | 1 | 4 | 1 | 4 | 4 | 5 | 5 | 4 | 5 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 94142 | 64723 | Female | Loyal Customer | 54 | Business travel | Business | 2486 | 1 | 1 | 1 | 1 | 4 | 5 | 4 | 5 | 5 | 5 | 4 | 3 | 5 | 5 | 5 | 0.0 | satisfied |
| 95142 | 16364 | Male | Loyal Customer | 33 | Personal Travel | Eco | 319 | 3 | 4 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 5 | 4 | 1 | 3 | 5 | 0 | 4.0 | neutral or dissatisfied |
| 96142 | 65113 | Male | Loyal Customer | 60 | Personal Travel | Eco | 190 | 2 | 1 | 2 | 4 | 2 | 2 | 2 | 2 | 1 | 4 | 3 | 3 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 97142 | 104040 | Female | Loyal Customer | 60 | Business travel | Business | 1972 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 24 | 26.0 | satisfied |
| 98142 | 94014 | Male | disloyal Customer | 61 | Business travel | Business | 323 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 5 | 4 | 4 | 3 | 4 | 3 | 185 | 176.0 | satisfied |
| 99142 | 22898 | Female | disloyal Customer | 24 | Business travel | Eco | 170 | 1 | 2 | 1 | 3 | 2 | 1 | 2 | 2 | 1 | 4 | 3 | 2 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 100142 | 84081 | Female | Loyal Customer | 23 | Personal Travel | Eco | 757 | 5 | 4 | 5 | 2 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 101142 | 114970 | Male | Loyal Customer | 44 | Business travel | Business | 358 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 102142 | 81462 | Female | Loyal Customer | 55 | Business travel | Business | 408 | 4 | 4 | 4 | 4 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 19 | 13.0 | satisfied |
| 103142 | 76518 | Male | Loyal Customer | 41 | Business travel | Eco | 481 | 1 | 3 | 3 | 3 | 1 | 1 | 1 | 1 | 3 | 3 | 4 | 2 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
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