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| ID | Описание | Дата |
|---|---|---|
| 09d5273c-17b0-43b3-94f5-f9bb13f5177d | redefine scalable content | 1981-06-13 |
| 9d90d8b9-df45-4d79-8ea1-3ce618b3333b | productize strategic niches | 1972-06-22 |
| d7c5c9be-c24f-4167-a097-6db0c663c947 | redefine clicks-and-mortar channels | 2019-07-22 |
| e8d58d1d-d81f-4882-ab3e-0d4d1218ca1d | engage ubiquitous markets | 1989-08-20 |
| 9ad66f9c-eb0a-4677-a597-a19dcc7b9d4c | envisioneer integrated experiences | 2019-08-06 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 351 | 55470 | Female | Loyal Customer | 34 | Business travel | Business | 1825 | 2 | 2 | 2 | 2 | 3 | 3 | 5 | 5 | 5 | 4 | 5 | 3 | 5 | 3 | 13 | 0.0 | satisfied |
| 1351 | 30327 | Female | disloyal Customer | 36 | Business travel | Eco | 391 | 2 | 1 | 2 | 4 | 1 | 2 | 1 | 1 | 1 | 3 | 4 | 1 | 3 | 1 | 70 | 62.0 | neutral or dissatisfied |
| 2351 | 57492 | Female | Loyal Customer | 59 | Business travel | Business | 1618 | 1 | 4 | 1 | 1 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0.0 | satisfied |
| 3351 | 13313 | Male | disloyal Customer | 47 | Business travel | Eco | 448 | 3 | 2 | 3 | 4 | 2 | 3 | 2 | 2 | 1 | 5 | 3 | 3 | 4 | 2 | 52 | 46.0 | neutral or dissatisfied |
| 4351 | 13352 | Female | Loyal Customer | 47 | Business travel | Eco | 946 | 2 | 5 | 4 | 5 | 5 | 3 | 3 | 1 | 1 | 2 | 1 | 1 | 1 | 4 | 28 | 16.0 | neutral or dissatisfied |
| 5351 | 127467 | Female | Loyal Customer | 43 | Business travel | Business | 2075 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 13 | 29.0 | satisfied |
| 6351 | 107097 | Male | disloyal Customer | 28 | Business travel | Business | 562 | 1 | 1 | 1 | 5 | 3 | 1 | 4 | 3 | 3 | 4 | 5 | 5 | 4 | 3 | 8 | 0.0 | neutral or dissatisfied |
| 7351 | 104240 | Female | Loyal Customer | 55 | Business travel | Business | 3740 | 2 | 2 | 2 | 2 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 8351 | 15791 | Female | Loyal Customer | 59 | Business travel | Business | 1819 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 22 | 0.0 | satisfied |
| 9351 | 87297 | Female | Loyal Customer | 18 | Personal Travel | Eco | 577 | 3 | 4 | 3 | 4 | 4 | 3 | 4 | 4 | 5 | 3 | 4 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 10351 | 127501 | Male | Loyal Customer | 28 | Personal Travel | Eco | 2075 | 1 | 5 | 1 | 5 | 4 | 1 | 3 | 4 | 2 | 2 | 4 | 3 | 5 | 4 | 7 | 20.0 | neutral or dissatisfied |
| 11351 | 76504 | Male | Loyal Customer | 23 | Business travel | Business | 2327 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 12351 | 12769 | Male | disloyal Customer | 20 | Business travel | Eco Plus | 721 | 2 | 4 | 2 | 1 | 4 | 2 | 4 | 4 | 5 | 2 | 2 | 5 | 1 | 4 | 0 | 12.0 | neutral or dissatisfied |
| 13351 | 3845 | Male | Loyal Customer | 25 | Personal Travel | Eco | 650 | 2 | 1 | 2 | 2 | 4 | 2 | 4 | 4 | 2 | 2 | 2 | 1 | 3 | 4 | 4 | 0.0 | neutral or dissatisfied |
| 14351 | 122599 | Male | Loyal Customer | 28 | Business travel | Eco | 728 | 2 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 4 | 3 | 1 | 3 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 15351 | 2641 | Male | Loyal Customer | 41 | Business travel | Business | 3906 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 16351 | 13564 | Male | Loyal Customer | 67 | Personal Travel | Eco | 227 | 4 | 5 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 2 | 4 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 17351 | 9111 | Male | Loyal Customer | 25 | Business travel | Business | 3152 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 2 | 4 | 3 | 0 | 16.0 | neutral or dissatisfied |
| 18351 | 30398 | Female | Loyal Customer | 60 | Personal Travel | Eco | 862 | 3 | 4 | 3 | 2 | 5 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 4 | 5 | 30 | 38.0 | neutral or dissatisfied |
| 19351 | 27255 | Male | Loyal Customer | 45 | Business travel | Business | 954 | 3 | 3 | 4 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 0 | 12.0 | neutral or dissatisfied |
| 20351 | 12282 | Female | Loyal Customer | 35 | Business travel | Eco | 253 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 1 | 2 | 2 | 1 | 5 | 5 | 27.0 | satisfied |
| 21351 | 110567 | Male | Loyal Customer | 40 | Business travel | Business | 2455 | 2 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 5 | 0.0 | satisfied |
| 22351 | 42271 | Female | Loyal Customer | 72 | Business travel | Business | 550 | 4 | 1 | 4 | 4 | 3 | 2 | 1 | 2 | 2 | 2 | 2 | 4 | 2 | 5 | 41 | 49.0 | satisfied |
| 23351 | 78655 | Female | Loyal Customer | 46 | Personal Travel | Eco | 2172 | 3 | 5 | 3 | 2 | 3 | 4 | 5 | 5 | 5 | 3 | 5 | 5 | 5 | 4 | 3 | 0.0 | neutral or dissatisfied |
| 24351 | 107314 | Female | Loyal Customer | 52 | Personal Travel | Eco | 307 | 2 | 5 | 2 | 5 | 5 | 4 | 5 | 2 | 2 | 2 | 2 | 3 | 2 | 5 | 20 | 2.0 | neutral or dissatisfied |
| 25351 | 100903 | Male | Loyal Customer | 37 | Business travel | Eco | 377 | 1 | 2 | 2 | 2 | 1 | 1 | 1 | 1 | 2 | 1 | 4 | 2 | 4 | 1 | 105 | 99.0 | neutral or dissatisfied |
| 26351 | 73946 | Male | Loyal Customer | 32 | Business travel | Business | 2585 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 2 | 1 | 3 | 1 | 5 | 3 | 5 | 64 | 58.0 | satisfied |
| 27351 | 60881 | Male | Loyal Customer | 53 | Business travel | Business | 1522 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 28351 | 43484 | Male | Loyal Customer | 25 | Business travel | Business | 3397 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 2 | 1 | 2 | 3 | 5 | 14 | 5.0 | satisfied |
| 29351 | 53754 | Female | disloyal Customer | 39 | Business travel | Business | 1195 | 4 | 5 | 5 | 5 | 1 | 5 | 1 | 1 | 1 | 4 | 3 | 3 | 5 | 1 | 10 | 6.0 | neutral or dissatisfied |
| 30351 | 78329 | Female | disloyal Customer | 35 | Business travel | Business | 1547 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 1 | 3 | 3 | 4 | 3 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 31351 | 93220 | Male | Loyal Customer | 55 | Business travel | Business | 1460 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 18 | 4.0 | satisfied |
| 32351 | 6767 | Female | Loyal Customer | 37 | Business travel | Business | 223 | 5 | 5 | 5 | 5 | 2 | 4 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 33351 | 119883 | Male | Loyal Customer | 50 | Personal Travel | Eco | 936 | 4 | 5 | 3 | 2 | 5 | 3 | 1 | 5 | 5 | 3 | 4 | 2 | 3 | 5 | 22 | 29.0 | neutral or dissatisfied |
| 34351 | 3510 | Male | Loyal Customer | 56 | Personal Travel | Eco | 968 | 3 | 4 | 3 | 1 | 5 | 3 | 5 | 5 | 3 | 2 | 4 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 35351 | 112132 | Female | Loyal Customer | 13 | Personal Travel | Business | 895 | 2 | 2 | 2 | 4 | 1 | 2 | 1 | 1 | 3 | 1 | 3 | 2 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 36351 | 9138 | Male | disloyal Customer | 44 | Business travel | Eco | 426 | 2 | 5 | 3 | 2 | 1 | 3 | 1 | 1 | 2 | 2 | 3 | 5 | 4 | 1 | 1 | 28.0 | neutral or dissatisfied |
| 37351 | 40940 | Female | Loyal Customer | 47 | Personal Travel | Eco Plus | 590 | 4 | 2 | 4 | 4 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 2 | 0 | 12.0 | satisfied |
| 38351 | 1459 | Male | Loyal Customer | 56 | Business travel | Business | 2697 | 2 | 1 | 1 | 1 | 3 | 4 | 3 | 2 | 2 | 2 | 2 | 3 | 2 | 4 | 0 | 32.0 | neutral or dissatisfied |
| 39351 | 123348 | Female | Loyal Customer | 24 | Business travel | Business | 644 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 40351 | 37607 | Female | Loyal Customer | 53 | Personal Travel | Eco | 1074 | 1 | 4 | 2 | 5 | 4 | 4 | 5 | 1 | 1 | 2 | 1 | 4 | 1 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 41351 | 71715 | Female | Loyal Customer | 56 | Business travel | Business | 1007 | 4 | 4 | 4 | 4 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 42351 | 75854 | Female | Loyal Customer | 68 | Personal Travel | Eco | 1440 | 2 | 3 | 1 | 4 | 1 | 2 | 3 | 4 | 4 | 1 | 4 | 2 | 4 | 4 | 50 | 55.0 | neutral or dissatisfied |
| 43351 | 63055 | Male | Loyal Customer | 35 | Personal Travel | Eco | 776 | 2 | 5 | 2 | 3 | 2 | 2 | 4 | 2 | 5 | 4 | 5 | 3 | 4 | 2 | 12 | 0.0 | neutral or dissatisfied |
| 44351 | 60751 | Female | Loyal Customer | 25 | Business travel | Business | 628 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 4 | 3 | 2 | 4 | 4 | 5 | 4 | 17 | 14.0 | satisfied |
| 45351 | 120952 | Female | Loyal Customer | 31 | Business travel | Business | 993 | 1 | 1 | 1 | 1 | 4 | 5 | 4 | 4 | 3 | 2 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 46351 | 127210 | Female | disloyal Customer | 37 | Business travel | Eco Plus | 246 | 4 | 4 | 4 | 3 | 2 | 4 | 2 | 2 | 3 | 1 | 3 | 4 | 3 | 2 | 23 | 18.0 | neutral or dissatisfied |
| 47351 | 11216 | Male | Loyal Customer | 17 | Personal Travel | Eco | 224 | 3 | 5 | 3 | 5 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 58 | 49.0 | neutral or dissatisfied |
| 48351 | 18593 | Female | disloyal Customer | 37 | Business travel | Eco | 383 | 3 | 4 | 4 | 3 | 2 | 4 | 2 | 2 | 1 | 4 | 3 | 4 | 3 | 2 | 0 | 14.0 | neutral or dissatisfied |
| 49351 | 115253 | Male | Loyal Customer | 59 | Business travel | Business | 2593 | 3 | 3 | 3 | 3 | 1 | 4 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 1 | 5 | 0.0 | neutral or dissatisfied |
| 50351 | 126401 | Male | Loyal Customer | 46 | Business travel | Business | 2036 | 2 | 2 | 4 | 2 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 51351 | 41350 | Male | Loyal Customer | 37 | Business travel | Eco Plus | 964 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 4 | 2 | 3 | 3 | 4 | 17.0 | neutral or dissatisfied |
| 52351 | 104488 | Female | disloyal Customer | 25 | Business travel | Eco | 860 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 1 | 3 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 53351 | 35767 | Male | Loyal Customer | 33 | Business travel | Business | 2753 | 0 | 5 | 0 | 3 | 5 | 5 | 5 | 5 | 5 | 3 | 4 | 5 | 2 | 5 | 0 | 0.0 | satisfied |
| 54351 | 90007 | Female | Loyal Customer | 13 | Personal Travel | Business | 1145 | 3 | 4 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 2 | 4 | 1 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 55351 | 24481 | Female | Loyal Customer | 51 | Business travel | Business | 481 | 4 | 4 | 4 | 4 | 5 | 2 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 56351 | 34765 | Female | Loyal Customer | 67 | Business travel | Business | 264 | 4 | 5 | 5 | 5 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 57351 | 52201 | Female | disloyal Customer | 46 | Business travel | Eco | 370 | 2 | 0 | 2 | 3 | 5 | 2 | 4 | 5 | 1 | 5 | 5 | 2 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 58351 | 80122 | Female | disloyal Customer | 41 | Business travel | Business | 973 | 5 | 5 | 5 | 5 | 5 | 1 | 1 | 3 | 2 | 4 | 4 | 1 | 5 | 1 | 0 | 0.0 | satisfied |
| 59351 | 62613 | Female | Loyal Customer | 21 | Personal Travel | Eco | 1744 | 2 | 1 | 2 | 3 | 1 | 2 | 1 | 1 | 4 | 3 | 2 | 4 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 60351 | 89838 | Female | Loyal Customer | 57 | Business travel | Business | 1416 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 2.0 | satisfied |
| 61351 | 58410 | Male | disloyal Customer | 50 | Business travel | Business | 473 | 3 | 3 | 3 | 3 | 1 | 3 | 1 | 1 | 3 | 4 | 4 | 5 | 4 | 1 | 5 | 0.0 | neutral or dissatisfied |
| 62351 | 51189 | Male | Loyal Customer | 39 | Business travel | Eco Plus | 337 | 5 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 2 | 4 | 2 | 5 | 5 | 0 | 0.0 | satisfied |
| 63351 | 96176 | Male | disloyal Customer | 25 | Business travel | Business | 546 | 5 | 0 | 5 | 1 | 1 | 5 | 1 | 1 | 4 | 4 | 5 | 4 | 4 | 1 | 0 | 0.0 | satisfied |
| 64351 | 124774 | Male | Loyal Customer | 44 | Business travel | Business | 2842 | 2 | 2 | 2 | 2 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 65351 | 21766 | Female | Loyal Customer | 28 | Business travel | Eco | 352 | 4 | 5 | 5 | 5 | 4 | 5 | 4 | 4 | 5 | 1 | 1 | 3 | 1 | 4 | 0 | 0.0 | satisfied |
| 66351 | 68764 | Male | Loyal Customer | 59 | Business travel | Business | 926 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 52.0 | satisfied |
| 67351 | 985 | Female | disloyal Customer | 25 | Business travel | Eco | 282 | 2 | 3 | 2 | 2 | 1 | 2 | 1 | 1 | 2 | 1 | 5 | 5 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 68351 | 104333 | Male | Loyal Customer | 44 | Business travel | Business | 3238 | 1 | 1 | 1 | 1 | 2 | 2 | 2 | 1 | 1 | 1 | 1 | 3 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 69351 | 46489 | Male | Loyal Customer | 42 | Business travel | Business | 125 | 0 | 4 | 0 | 3 | 4 | 2 | 5 | 3 | 3 | 3 | 3 | 4 | 3 | 5 | 45 | 41.0 | satisfied |
| 70351 | 117778 | Female | Loyal Customer | 33 | Business travel | Business | 1912 | 2 | 5 | 2 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 29 | 23.0 | satisfied |
| 71351 | 20604 | Male | Loyal Customer | 37 | Business travel | Business | 794 | 2 | 2 | 2 | 2 | 2 | 5 | 2 | 4 | 4 | 4 | 4 | 2 | 4 | 5 | 0 | 11.0 | satisfied |
| 72351 | 56508 | Male | disloyal Customer | 36 | Business travel | Business | 1085 | 1 | 1 | 1 | 3 | 5 | 1 | 5 | 5 | 1 | 5 | 4 | 4 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 73351 | 105121 | Male | Loyal Customer | 56 | Business travel | Business | 220 | 3 | 2 | 2 | 2 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 3 | 43 | 38.0 | neutral or dissatisfied |
| 74351 | 15501 | Female | Loyal Customer | 59 | Personal Travel | Eco | 377 | 1 | 5 | 1 | 3 | 4 | 4 | 5 | 5 | 5 | 1 | 5 | 4 | 5 | 3 | 69 | 61.0 | neutral or dissatisfied |
| 75351 | 71050 | Female | Loyal Customer | 38 | Business travel | Eco | 402 | 3 | 1 | 2 | 2 | 3 | 3 | 3 | 3 | 5 | 2 | 1 | 2 | 1 | 3 | 0 | 0.0 | satisfied |
| 76351 | 95706 | Female | Loyal Customer | 42 | Business travel | Business | 237 | 4 | 4 | 3 | 4 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 11 | 2.0 | satisfied |
| 77351 | 63741 | Male | Loyal Customer | 35 | Personal Travel | Eco | 1660 | 3 | 5 | 4 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 33 | 18.0 | neutral or dissatisfied |
| 78351 | 42 | Female | Loyal Customer | 45 | Business travel | Business | 108 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 79351 | 38467 | Male | disloyal Customer | 13 | Business travel | Eco | 846 | 2 | 2 | 2 | 3 | 5 | 2 | 2 | 5 | 1 | 2 | 3 | 4 | 4 | 5 | 6 | 21.0 | neutral or dissatisfied |
| 80351 | 106231 | Male | Loyal Customer | 48 | Personal Travel | Eco | 471 | 2 | 4 | 2 | 2 | 1 | 2 | 1 | 1 | 4 | 2 | 5 | 5 | 5 | 1 | 14 | 5.0 | neutral or dissatisfied |
| 81351 | 98094 | Female | disloyal Customer | 27 | Business travel | Business | 845 | 0 | 0 | 0 | 2 | 1 | 0 | 1 | 1 | 4 | 4 | 4 | 5 | 5 | 1 | 5 | 0.0 | satisfied |
| 82351 | 125555 | Male | Loyal Customer | 17 | Business travel | Business | 1714 | 3 | 5 | 5 | 5 | 3 | 3 | 3 | 3 | 1 | 4 | 3 | 4 | 3 | 3 | 0 | 16.0 | neutral or dissatisfied |
| 83351 | 100002 | Male | Loyal Customer | 22 | Business travel | Business | 3871 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 1 | 1 | 4 | 3 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 84351 | 15210 | Male | Loyal Customer | 42 | Business travel | Eco | 416 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 1 | 2 | 5 | 25 | 33.0 | satisfied |
| 85351 | 88668 | Male | Loyal Customer | 12 | Personal Travel | Eco | 406 | 3 | 5 | 3 | 2 | 1 | 3 | 1 | 1 | 5 | 2 | 5 | 5 | 5 | 1 | 26 | 24.0 | neutral or dissatisfied |
| 86351 | 126705 | Female | disloyal Customer | 23 | Business travel | Business | 2521 | 5 | 5 | 5 | 2 | 3 | 5 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 7 | 0.0 | satisfied |
| 87351 | 18204 | Male | Loyal Customer | 54 | Business travel | Eco | 228 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 3 | 3 | 2 | 4 | 1 | 4 | 71 | 91.0 | satisfied |
| 88351 | 71254 | Female | Loyal Customer | 39 | Business travel | Business | 2392 | 3 | 3 | 3 | 3 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 89351 | 93090 | Female | Loyal Customer | 30 | Personal Travel | Eco | 860 | 3 | 5 | 3 | 2 | 2 | 3 | 2 | 2 | 1 | 1 | 5 | 4 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 90351 | 87745 | Male | Loyal Customer | 39 | Business travel | Business | 3313 | 2 | 5 | 5 | 5 | 3 | 3 | 3 | 3 | 3 | 2 | 2 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 91351 | 98834 | Male | Loyal Customer | 38 | Personal Travel | Eco | 763 | 3 | 5 | 3 | 1 | 5 | 3 | 5 | 5 | 5 | 2 | 4 | 5 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 92351 | 53771 | Male | Loyal Customer | 47 | Personal Travel | Eco | 1195 | 3 | 4 | 3 | 2 | 4 | 3 | 4 | 4 | 3 | 2 | 5 | 5 | 5 | 4 | 76 | 61.0 | neutral or dissatisfied |
| 93351 | 27660 | Male | disloyal Customer | 27 | Business travel | Eco | 1216 | 2 | 2 | 2 | 1 | 5 | 2 | 5 | 5 | 3 | 2 | 4 | 1 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 94351 | 66744 | Female | Loyal Customer | 66 | Personal Travel | Eco | 802 | 4 | 3 | 4 | 5 | 4 | 5 | 4 | 5 | 5 | 4 | 3 | 3 | 5 | 3 | 59 | 64.0 | neutral or dissatisfied |
| 95351 | 114283 | Male | Loyal Customer | 23 | Personal Travel | Eco | 862 | 2 | 3 | 2 | 3 | 1 | 2 | 1 | 1 | 2 | 2 | 4 | 2 | 4 | 1 | 30 | 32.0 | neutral or dissatisfied |
| 96351 | 109886 | Female | Loyal Customer | 23 | Business travel | Eco | 1053 | 4 | 1 | 1 | 1 | 4 | 4 | 1 | 4 | 3 | 1 | 3 | 3 | 3 | 4 | 16 | 14.0 | neutral or dissatisfied |
| 97351 | 88846 | Male | Loyal Customer | 31 | Personal Travel | Eco Plus | 404 | 2 | 5 | 2 | 3 | 5 | 2 | 1 | 5 | 5 | 3 | 5 | 4 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 98351 | 121743 | Male | Loyal Customer | 51 | Personal Travel | Eco | 1475 | 3 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 5 | 2 | 4 | 4 | 4 | 3 | 0 | 4.0 | neutral or dissatisfied |
| 99351 | 37600 | Male | Loyal Customer | 14 | Personal Travel | Eco | 944 | 5 | 5 | 5 | 3 | 4 | 5 | 4 | 4 | 1 | 5 | 2 | 5 | 1 | 4 | 0 | 0.0 | satisfied |
| 100351 | 129409 | Female | Loyal Customer | 42 | Business travel | Business | 2402 | 4 | 4 | 2 | 4 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 9 | 12.0 | satisfied |
| 101351 | 24951 | Female | Loyal Customer | 10 | Business travel | Business | 1747 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 2 | 3 | 3 | 3 | 2 | 33 | 23.0 | neutral or dissatisfied |
| 102351 | 126817 | Male | disloyal Customer | 16 | Business travel | Eco | 723 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 3 | 2 | 4 | 5 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 103351 | 119995 | Female | Loyal Customer | 31 | Business travel | Business | 2532 | 5 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 3 | 4 | 4 | 0 | 16.0 | satisfied |
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