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| ID | Описание | Дата |
|---|---|---|
| 933588fc-c178-449d-bae9-dc932f20dc2e | transition leading-edge metrics | 2018-02-01 |
| 6bc31ee5-4674-4d03-b56b-2748d18b5e36 | deploy virtual communities | 2002-08-24 |
| 18c884e4-7fef-4fdb-beda-2ee82f812f90 | incentivize strategic platforms | 1990-10-13 |
| 989e7bda-abcf-482a-8a71-b9bdf27c61c9 | expedite interactive e-tailers | 1995-12-10 |
| 5192d707-ea4e-492e-b77f-84326d627ff0 | matrix proactive portals | 1981-04-16 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 231 | 31631 | Female | Loyal Customer | 28 | Business travel | Business | 862 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 2 | 3 | 1 | 1 | 2 | 5 | 9 | 5.0 | satisfied |
| 1231 | 96284 | Male | Loyal Customer | 46 | Personal Travel | Eco | 687 | 4 | 4 | 4 | 4 | 2 | 4 | 2 | 2 | 3 | 3 | 5 | 5 | 5 | 2 | 22 | 12.0 | neutral or dissatisfied |
| 2231 | 82573 | Female | disloyal Customer | 26 | Business travel | Eco | 528 | 2 | 4 | 2 | 3 | 4 | 2 | 4 | 4 | 4 | 1 | 4 | 4 | 4 | 4 | 18 | 17.0 | neutral or dissatisfied |
| 3231 | 20047 | Female | disloyal Customer | 24 | Business travel | Eco | 473 | 2 | 3 | 2 | 3 | 5 | 2 | 5 | 5 | 5 | 4 | 1 | 5 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 4231 | 7269 | Male | Loyal Customer | 55 | Personal Travel | Eco | 139 | 2 | 4 | 2 | 1 | 4 | 2 | 4 | 4 | 5 | 3 | 5 | 5 | 4 | 4 | 28 | 21.0 | neutral or dissatisfied |
| 5231 | 91426 | Male | Loyal Customer | 11 | Personal Travel | Eco | 549 | 4 | 3 | 4 | 3 | 1 | 4 | 1 | 1 | 1 | 2 | 4 | 1 | 4 | 1 | 3 | 3.0 | neutral or dissatisfied |
| 6231 | 5639 | Male | disloyal Customer | 32 | Business travel | Business | 196 | 2 | 2 | 2 | 1 | 1 | 2 | 1 | 1 | 4 | 5 | 5 | 5 | 4 | 1 | 0 | 3.0 | neutral or dissatisfied |
| 7231 | 54229 | Female | Loyal Customer | 25 | Business travel | Eco | 1222 | 5 | 4 | 4 | 4 | 5 | 5 | 4 | 5 | 5 | 2 | 5 | 2 | 5 | 5 | 34 | 11.0 | satisfied |
| 8231 | 129271 | Male | disloyal Customer | 25 | Business travel | Eco | 2402 | 1 | 1 | 1 | 4 | 5 | 1 | 5 | 5 | 1 | 3 | 3 | 4 | 3 | 5 | 11 | 29.0 | neutral or dissatisfied |
| 9231 | 1374 | Male | Loyal Customer | 44 | Business travel | Business | 2401 | 1 | 1 | 1 | 1 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 2 | 2.0 | satisfied |
| 10231 | 126588 | Male | Loyal Customer | 28 | Business travel | Business | 1337 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 11231 | 38419 | Female | Loyal Customer | 29 | Business travel | Business | 965 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 5 | 3 | 4 | 0 | 0.0 | satisfied |
| 12231 | 43779 | Female | Loyal Customer | 18 | Personal Travel | Eco | 481 | 1 | 5 | 1 | 5 | 4 | 1 | 4 | 4 | 3 | 1 | 2 | 2 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 13231 | 40087 | Male | Loyal Customer | 54 | Personal Travel | Eco Plus | 493 | 4 | 4 | 4 | 1 | 3 | 4 | 3 | 3 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 14231 | 91445 | Male | disloyal Customer | 47 | Business travel | Business | 859 | 2 | 2 | 2 | 2 | 5 | 2 | 2 | 5 | 3 | 2 | 5 | 3 | 5 | 5 | 20 | 26.0 | neutral or dissatisfied |
| 15231 | 36809 | Female | disloyal Customer | 44 | Business travel | Eco | 2300 | 1 | 1 | 1 | 3 | 2 | 1 | 2 | 2 | 1 | 5 | 5 | 3 | 1 | 2 | 17 | 0.0 | neutral or dissatisfied |
| 16231 | 17267 | Female | Loyal Customer | 42 | Personal Travel | Eco | 872 | 3 | 5 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 17231 | 87884 | Female | Loyal Customer | 49 | Personal Travel | Eco Plus | 214 | 1 | 4 | 0 | 1 | 1 | 2 | 1 | 1 | 1 | 0 | 1 | 3 | 1 | 3 | 2 | 0.0 | neutral or dissatisfied |
| 18231 | 86726 | Female | Loyal Customer | 61 | Personal Travel | Eco | 1747 | 3 | 0 | 3 | 5 | 1 | 3 | 1 | 5 | 5 | 3 | 5 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 19231 | 32041 | Male | Loyal Customer | 50 | Business travel | Business | 101 | 1 | 4 | 1 | 1 | 1 | 5 | 2 | 4 | 4 | 4 | 5 | 3 | 4 | 4 | 4 | 16.0 | satisfied |
| 20231 | 94644 | Male | Loyal Customer | 36 | Business travel | Business | 1771 | 3 | 4 | 2 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 21231 | 25779 | Female | Loyal Customer | 35 | Business travel | Business | 3498 | 2 | 2 | 2 | 2 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 2 | 5 | 5 | 22 | 8.0 | satisfied |
| 22231 | 86005 | Female | Loyal Customer | 40 | Business travel | Eco | 432 | 4 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 3 | 5 | 3 | 4 | 4 | 4 | 51 | 86.0 | neutral or dissatisfied |
| 23231 | 18931 | Female | Loyal Customer | 70 | Personal Travel | Eco | 448 | 3 | 5 | 3 | 3 | 2 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 5 | 4 | 34 | 28.0 | neutral or dissatisfied |
| 24231 | 122848 | Male | Loyal Customer | 44 | Business travel | Business | 2221 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 25231 | 39967 | Female | Loyal Customer | 43 | Business travel | Business | 1404 | 1 | 1 | 1 | 1 | 3 | 1 | 4 | 2 | 2 | 3 | 2 | 5 | 2 | 1 | 0 | 0.0 | satisfied |
| 26231 | 126001 | Female | Loyal Customer | 17 | Personal Travel | Business | 507 | 2 | 2 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 1 | 3 | 2 | 1 | 0.0 | neutral or dissatisfied |
| 27231 | 124251 | Female | Loyal Customer | 49 | Personal Travel | Eco | 1916 | 1 | 5 | 1 | 5 | 3 | 4 | 5 | 1 | 1 | 1 | 1 | 3 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 28231 | 68543 | Male | Loyal Customer | 53 | Business travel | Eco | 613 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 2 | 2 | 3 | 1 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 29231 | 106891 | Male | Loyal Customer | 10 | Personal Travel | Eco | 577 | 2 | 4 | 2 | 4 | 4 | 2 | 4 | 4 | 5 | 3 | 5 | 4 | 5 | 4 | 43 | 34.0 | neutral or dissatisfied |
| 30231 | 49768 | Male | Loyal Customer | 35 | Business travel | Business | 3259 | 1 | 5 | 1 | 1 | 3 | 5 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 31231 | 95729 | Female | disloyal Customer | 72 | Business travel | Eco | 181 | 2 | 2 | 2 | 1 | 3 | 2 | 3 | 3 | 2 | 5 | 1 | 3 | 2 | 3 | 4 | 2.0 | neutral or dissatisfied |
| 32231 | 56322 | Male | Loyal Customer | 39 | Business travel | Business | 3752 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 33231 | 87967 | Male | Loyal Customer | 48 | Business travel | Business | 594 | 1 | 1 | 1 | 1 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 34231 | 75577 | Male | Loyal Customer | 60 | Business travel | Business | 1966 | 1 | 4 | 4 | 4 | 4 | 3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 20 | 10.0 | neutral or dissatisfied |
| 35231 | 89844 | Male | Loyal Customer | 46 | Business travel | Business | 2141 | 2 | 4 | 4 | 4 | 3 | 3 | 4 | 2 | 2 | 3 | 2 | 4 | 2 | 2 | 11 | 51.0 | neutral or dissatisfied |
| 36231 | 18079 | Male | Loyal Customer | 68 | Personal Travel | Eco | 488 | 3 | 0 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 3 | 4 | 3 | 5 | 5 | 81 | 75.0 | neutral or dissatisfied |
| 37231 | 87268 | Male | disloyal Customer | 52 | Business travel | Eco | 577 | 3 | 4 | 2 | 4 | 2 | 2 | 2 | 2 | 2 | 5 | 4 | 4 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 38231 | 57038 | Male | Loyal Customer | 34 | Personal Travel | Eco Plus | 2565 | 2 | 1 | 2 | 1 | 2 | 1 | 1 | 4 | 1 | 2 | 2 | 1 | 1 | 1 | 0 | 2.0 | neutral or dissatisfied |
| 39231 | 52797 | Male | Loyal Customer | 56 | Personal Travel | Eco | 1874 | 2 | 2 | 2 | 3 | 5 | 2 | 5 | 5 | 1 | 4 | 4 | 3 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 40231 | 36929 | Male | Loyal Customer | 47 | Business travel | Eco | 867 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 1 | 4 | 3 | 2 | 1 | 4 | 0 | 28.0 | satisfied |
| 41231 | 28069 | Male | Loyal Customer | 80 | Business travel | Business | 2447 | 1 | 1 | 1 | 1 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 4 | 12 | 0.0 | satisfied |
| 42231 | 27198 | Male | Loyal Customer | 17 | Personal Travel | Eco | 2182 | 3 | 3 | 2 | 4 | 1 | 2 | 1 | 1 | 4 | 4 | 1 | 5 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 43231 | 59628 | Male | Loyal Customer | 56 | Business travel | Eco | 854 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 2 | 1 | 3 | 1 | 3 | 2 | 2 | 5.0 | neutral or dissatisfied |
| 44231 | 42245 | Male | Loyal Customer | 25 | Business travel | Eco | 846 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 1 | 1 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 45231 | 82743 | Female | Loyal Customer | 50 | Business travel | Eco | 409 | 1 | 2 | 1 | 1 | 4 | 3 | 4 | 1 | 1 | 1 | 1 | 2 | 1 | 3 | 22 | 7.0 | neutral or dissatisfied |
| 46231 | 61828 | Female | Loyal Customer | 17 | Personal Travel | Eco | 1379 | 1 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | 3 | 2 | 3 | 4 | 3 | 1 | 11 | 0.0 | neutral or dissatisfied |
| 47231 | 18649 | Female | Loyal Customer | 26 | Personal Travel | Eco | 253 | 1 | 5 | 1 | 3 | 2 | 1 | 2 | 2 | 3 | 2 | 5 | 2 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 48231 | 111452 | Female | Loyal Customer | 39 | Business travel | Business | 1024 | 4 | 5 | 5 | 5 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 4 | 3 | 37 | 45.0 | neutral or dissatisfied |
| 49231 | 81500 | Male | Loyal Customer | 27 | Personal Travel | Eco | 528 | 4 | 5 | 2 | 1 | 2 | 1 | 1 | 3 | 3 | 4 | 4 | 1 | 4 | 1 | 214 | 204.0 | neutral or dissatisfied |
| 50231 | 2917 | Male | Loyal Customer | 47 | Business travel | Business | 3271 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 34 | 46.0 | satisfied |
| 51231 | 39387 | Female | disloyal Customer | 25 | Business travel | Eco | 521 | 2 | 0 | 2 | 3 | 1 | 2 | 1 | 1 | 4 | 4 | 1 | 2 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 52231 | 13626 | Female | Loyal Customer | 41 | Business travel | Eco | 1014 | 4 | 3 | 1 | 3 | 5 | 4 | 5 | 5 | 5 | 2 | 5 | 5 | 2 | 5 | 61 | 123.0 | satisfied |
| 53231 | 90499 | Male | Loyal Customer | 30 | Business travel | Business | 1565 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 3 | 3 | 5 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 54231 | 86685 | Male | Loyal Customer | 38 | Personal Travel | Business | 1747 | 3 | 4 | 3 | 5 | 2 | 4 | 4 | 1 | 1 | 3 | 1 | 4 | 1 | 5 | 50 | 32.0 | neutral or dissatisfied |
| 55231 | 36774 | Male | Loyal Customer | 42 | Business travel | Business | 2611 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 1 | 5 | 1 | 2 | 3 | 1 | 3 | 54 | 53.0 | neutral or dissatisfied |
| 56231 | 51599 | Male | Loyal Customer | 31 | Business travel | Eco | 493 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 1 | 5 | 1 | 3 | 2 | 5 | 0 | 0.0 | satisfied |
| 57231 | 55983 | Female | Loyal Customer | 60 | Business travel | Business | 1620 | 3 | 3 | 3 | 3 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 22 | 12.0 | satisfied |
| 58231 | 61876 | Male | Loyal Customer | 51 | Business travel | Business | 2521 | 1 | 1 | 1 | 1 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 80 | 63.0 | satisfied |
| 59231 | 48896 | Female | Loyal Customer | 35 | Business travel | Business | 2102 | 0 | 0 | 0 | 3 | 1 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 2 | 0 | 33.0 | satisfied |
| 60231 | 61444 | Male | disloyal Customer | 35 | Business travel | Business | 2288 | 3 | 4 | 4 | 3 | 4 | 4 | 2 | 4 | 4 | 3 | 4 | 3 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 61231 | 30641 | Female | disloyal Customer | 25 | Business travel | Eco | 533 | 5 | 0 | 5 | 4 | 3 | 5 | 3 | 3 | 1 | 2 | 1 | 2 | 2 | 3 | 0 | 4.0 | satisfied |
| 62231 | 17872 | Female | disloyal Customer | 16 | Business travel | Eco | 425 | 4 | 2 | 5 | 2 | 4 | 5 | 5 | 4 | 4 | 2 | 3 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 63231 | 69460 | Female | Loyal Customer | 13 | Personal Travel | Eco | 1096 | 2 | 3 | 2 | 3 | 1 | 2 | 1 | 1 | 4 | 5 | 3 | 2 | 4 | 1 | 49 | 33.0 | neutral or dissatisfied |
| 64231 | 122233 | Male | Loyal Customer | 25 | Business travel | Eco | 541 | 2 | 4 | 4 | 4 | 2 | 3 | 3 | 2 | 1 | 5 | 3 | 4 | 3 | 2 | 3 | 15.0 | neutral or dissatisfied |
| 65231 | 5645 | Female | Loyal Customer | 15 | Personal Travel | Business | 299 | 1 | 4 | 1 | 1 | 5 | 1 | 5 | 5 | 4 | 2 | 5 | 5 | 5 | 5 | 18 | 14.0 | neutral or dissatisfied |
| 66231 | 33473 | Male | Loyal Customer | 36 | Business travel | Business | 2917 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 2 | 4 | 3 | 4 | 4 | 3 | 4 | 0 | 24.0 | satisfied |
| 67231 | 20532 | Male | disloyal Customer | 39 | Business travel | Eco | 565 | 1 | 0 | 1 | 5 | 4 | 1 | 5 | 4 | 2 | 1 | 2 | 3 | 4 | 4 | 12 | 0.0 | neutral or dissatisfied |
| 68231 | 48787 | Female | Loyal Customer | 29 | Business travel | Business | 199 | 1 | 5 | 5 | 5 | 4 | 4 | 1 | 4 | 2 | 1 | 2 | 1 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 69231 | 885 | Female | Loyal Customer | 45 | Business travel | Business | 3477 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 70231 | 8624 | Female | disloyal Customer | 39 | Business travel | Business | 280 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 2 | 5 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 71231 | 34507 | Female | Loyal Customer | 39 | Business travel | Eco | 1428 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 2 | 1 | 3 | 1 | 3 | 4 | 0.0 | neutral or dissatisfied |
| 72231 | 77481 | Male | Loyal Customer | 32 | Business travel | Business | 2230 | 3 | 3 | 5 | 3 | 4 | 5 | 4 | 4 | 5 | 4 | 5 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 73231 | 37337 | Female | Loyal Customer | 40 | Business travel | Eco | 1076 | 4 | 1 | 2 | 2 | 4 | 4 | 4 | 4 | 5 | 3 | 5 | 1 | 2 | 4 | 0 | 4.0 | satisfied |
| 74231 | 56734 | Male | Loyal Customer | 29 | Personal Travel | Eco | 937 | 2 | 3 | 2 | 4 | 5 | 2 | 5 | 5 | 1 | 5 | 3 | 4 | 3 | 5 | 5 | 0.0 | neutral or dissatisfied |
| 75231 | 39765 | Male | Loyal Customer | 53 | Business travel | Business | 3602 | 4 | 4 | 4 | 4 | 5 | 2 | 2 | 5 | 5 | 5 | 5 | 1 | 5 | 2 | 0 | 0.0 | satisfied |
| 76231 | 106388 | Male | disloyal Customer | 13 | Business travel | Eco | 674 | 3 | 3 | 3 | 4 | 2 | 3 | 2 | 2 | 4 | 3 | 3 | 1 | 4 | 2 | 19 | 0.0 | neutral or dissatisfied |
| 77231 | 109606 | Female | disloyal Customer | 25 | Business travel | Business | 829 | 5 | 2 | 5 | 2 | 5 | 5 | 5 | 5 | 3 | 2 | 5 | 4 | 5 | 5 | 1 | 0.0 | satisfied |
| 78231 | 52380 | Male | Loyal Customer | 56 | Personal Travel | Eco | 493 | 4 | 4 | 4 | 2 | 5 | 4 | 5 | 5 | 4 | 1 | 1 | 3 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 79231 | 74267 | Male | Loyal Customer | 47 | Personal Travel | Eco Plus | 748 | 4 | 5 | 4 | 3 | 5 | 4 | 5 | 5 | 3 | 3 | 5 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 80231 | 13725 | Male | disloyal Customer | 42 | Business travel | Eco | 401 | 4 | 4 | 4 | 3 | 5 | 4 | 5 | 5 | 4 | 5 | 3 | 3 | 2 | 5 | 30 | 21.0 | neutral or dissatisfied |
| 81231 | 46245 | Male | Loyal Customer | 57 | Business travel | Business | 3162 | 1 | 3 | 3 | 3 | 1 | 3 | 3 | 1 | 1 | 1 | 1 | 3 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 82231 | 77947 | Female | Loyal Customer | 53 | Business travel | Business | 2345 | 0 | 5 | 0 | 4 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 54 | 77.0 | satisfied |
| 83231 | 68974 | Female | Loyal Customer | 49 | Personal Travel | Eco | 700 | 4 | 2 | 4 | 3 | 1 | 2 | 3 | 2 | 2 | 4 | 2 | 2 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 84231 | 57331 | Female | disloyal Customer | 26 | Business travel | Eco | 414 | 3 | 4 | 3 | 3 | 1 | 3 | 1 | 1 | 2 | 1 | 3 | 4 | 4 | 1 | 43 | 57.0 | neutral or dissatisfied |
| 85231 | 128520 | Female | Loyal Customer | 11 | Personal Travel | Eco | 647 | 2 | 1 | 1 | 3 | 3 | 1 | 5 | 3 | 1 | 1 | 4 | 4 | 3 | 3 | 3 | 0.0 | neutral or dissatisfied |
| 86231 | 51166 | Male | Loyal Customer | 63 | Personal Travel | Eco | 109 | 1 | 3 | 0 | 4 | 2 | 0 | 2 | 2 | 3 | 5 | 1 | 1 | 1 | 2 | 114 | 105.0 | neutral or dissatisfied |
| 87231 | 124599 | Female | Loyal Customer | 54 | Personal Travel | Eco | 500 | 3 | 4 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 88231 | 25341 | Female | Loyal Customer | 46 | Business travel | Eco Plus | 837 | 5 | 3 | 3 | 3 | 1 | 5 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 2 | 0 | 2.0 | satisfied |
| 89231 | 83674 | Male | Loyal Customer | 41 | Business travel | Business | 2916 | 1 | 1 | 1 | 1 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 90231 | 104901 | Male | Loyal Customer | 17 | Business travel | Business | 1565 | 1 | 5 | 5 | 5 | 1 | 1 | 1 | 1 | 3 | 3 | 4 | 2 | 3 | 1 | 7 | 19.0 | neutral or dissatisfied |
| 91231 | 99965 | Female | Loyal Customer | 54 | Business travel | Business | 2838 | 3 | 3 | 3 | 3 | 3 | 4 | 1 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 92231 | 93787 | Male | disloyal Customer | 24 | Business travel | Eco | 1259 | 2 | 2 | 2 | 3 | 5 | 2 | 5 | 5 | 3 | 3 | 5 | 5 | 5 | 5 | 8 | 0.0 | neutral or dissatisfied |
| 93231 | 70577 | Male | Loyal Customer | 20 | Personal Travel | Eco | 1258 | 1 | 5 | 1 | 4 | 2 | 1 | 2 | 2 | 3 | 5 | 3 | 5 | 4 | 2 | 0 | 10.0 | neutral or dissatisfied |
| 94231 | 113501 | Male | Loyal Customer | 47 | Business travel | Business | 2043 | 4 | 4 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 37 | 37.0 | satisfied |
| 95231 | 44067 | Female | Loyal Customer | 23 | Personal Travel | Eco | 456 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 2 | 1 | 5 | 3 | 1 | 5 | 0 | 8.0 | neutral or dissatisfied |
| 96231 | 15112 | Female | Loyal Customer | 19 | Business travel | Business | 1042 | 5 | 5 | 5 | 5 | 3 | 4 | 3 | 3 | 1 | 3 | 4 | 1 | 4 | 3 | 0 | 2.0 | satisfied |
| 97231 | 8363 | Male | Loyal Customer | 55 | Business travel | Business | 2942 | 5 | 5 | 5 | 5 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 98231 | 74324 | Male | Loyal Customer | 59 | Business travel | Business | 2957 | 3 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 99231 | 19529 | Female | Loyal Customer | 37 | Business travel | Business | 1575 | 2 | 2 | 2 | 2 | 1 | 3 | 3 | 4 | 4 | 4 | 5 | 1 | 4 | 4 | 30 | 23.0 | satisfied |
| 100231 | 84380 | Male | Loyal Customer | 46 | Business travel | Eco | 606 | 1 | 3 | 2 | 3 | 1 | 1 | 1 | 1 | 4 | 1 | 3 | 1 | 3 | 1 | 15 | 12.0 | neutral or dissatisfied |
| 101231 | 124338 | Female | disloyal Customer | 35 | Business travel | Eco | 1037 | 3 | 3 | 3 | 4 | 4 | 3 | 4 | 4 | 1 | 2 | 3 | 4 | 4 | 4 | 0 | 6.0 | neutral or dissatisfied |
| 102231 | 107084 | Female | Loyal Customer | 70 | Personal Travel | Eco Plus | 395 | 3 | 2 | 3 | 4 | 5 | 4 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 103231 | 39355 | Male | disloyal Customer | 21 | Business travel | Eco | 896 | 4 | 4 | 4 | 4 | 2 | 4 | 2 | 2 | 5 | 2 | 1 | 1 | 4 | 2 | 0 | 0.0 | satisfied |
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