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| ID | Описание | Дата |
|---|---|---|
| 2897cd5d-25bd-4ed7-8551-ca71e5398406 | revolutionize next-generation web services | 1997-12-19 |
| 824a9a6f-dadc-401d-a8d0-2eae61d688d2 | scale mission-critical markets | 2007-01-18 |
| 2cd1de68-a5ce-4fe4-acfb-dba77cfa54ad | leverage one-to-one paradigms | 2001-06-06 |
| 1c64018a-6c9b-405c-8750-f730e00de867 | envisioneer plug-and-play convergence | 1991-11-18 |
| ea175d5d-34d3-406e-b1e4-ab049bcce145 | iterate strategic initiatives | 2013-07-29 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 728 | 51604 | Male | Loyal Customer | 57 | Business travel | Business | 370 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 2 | 0 | 0.0 | satisfied |
| 1728 | 101640 | Female | Loyal Customer | 45 | Business travel | Business | 1733 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 2728 | 114835 | Female | Loyal Customer | 55 | Business travel | Business | 447 | 2 | 2 | 2 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 3728 | 36908 | Female | Loyal Customer | 55 | Personal Travel | Eco | 2072 | 2 | 5 | 2 | 3 | 4 | 4 | 4 | 5 | 5 | 2 | 1 | 5 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 4728 | 63508 | Female | Loyal Customer | 40 | Business travel | Business | 1009 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 3 | 4.0 | satisfied |
| 5728 | 3213 | Female | Loyal Customer | 35 | Business travel | Eco Plus | 585 | 4 | 3 | 5 | 3 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 2 | 4 | 4 | 47 | 50.0 | neutral or dissatisfied |
| 6728 | 129496 | Male | Loyal Customer | 7 | Personal Travel | Business | 1744 | 2 | 5 | 1 | 2 | 2 | 1 | 2 | 2 | 4 | 2 | 5 | 3 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 7728 | 104725 | Male | Loyal Customer | 46 | Business travel | Business | 1407 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 17 | 13.0 | satisfied |
| 8728 | 76662 | Female | Loyal Customer | 56 | Personal Travel | Eco | 547 | 4 | 3 | 4 | 2 | 1 | 3 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 9728 | 112260 | Male | Loyal Customer | 55 | Business travel | Business | 1506 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 16 | 6.0 | satisfied |
| 10728 | 120861 | Female | Loyal Customer | 45 | Business travel | Business | 3652 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 4 | 0.0 | satisfied |
| 11728 | 28197 | Female | Loyal Customer | 22 | Personal Travel | Eco | 859 | 4 | 4 | 3 | 4 | 5 | 3 | 5 | 5 | 3 | 3 | 4 | 3 | 4 | 5 | 0 | 2.0 | neutral or dissatisfied |
| 12728 | 58354 | Male | Loyal Customer | 20 | Business travel | Business | 3360 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 5 | 3 | 2 | 4 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 13728 | 96516 | Female | Loyal Customer | 12 | Personal Travel | Eco | 436 | 3 | 5 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 2 | 5 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 14728 | 116647 | Female | Loyal Customer | 23 | Business travel | Eco Plus | 337 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 4 | 1 | 4 | 4 | 4 | 3 | 17 | 15.0 | neutral or dissatisfied |
| 15728 | 76612 | Male | disloyal Customer | 25 | Business travel | Business | 481 | 4 | 0 | 4 | 2 | 4 | 4 | 4 | 4 | 5 | 3 | 4 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 16728 | 118578 | Female | Loyal Customer | 48 | Business travel | Business | 3178 | 0 | 0 | 0 | 4 | 4 | 5 | 4 | 1 | 1 | 1 | 1 | 4 | 1 | 4 | 0 | 0.0 | satisfied |
| 17728 | 14325 | Female | Loyal Customer | 14 | Personal Travel | Eco | 395 | 0 | 3 | 0 | 3 | 4 | 0 | 4 | 4 | 2 | 3 | 3 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 18728 | 74550 | Female | Loyal Customer | 25 | Business travel | Business | 1464 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 3 | 2 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 19728 | 124346 | Male | Loyal Customer | 54 | Business travel | Business | 1037 | 2 | 2 | 2 | 2 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 2.0 | satisfied |
| 20728 | 95904 | Male | Loyal Customer | 53 | Personal Travel | Eco | 580 | 3 | 1 | 3 | 4 | 5 | 3 | 5 | 5 | 4 | 1 | 4 | 2 | 4 | 5 | 50 | 49.0 | neutral or dissatisfied |
| 21728 | 118771 | Female | Loyal Customer | 21 | Personal Travel | Eco | 646 | 1 | 5 | 1 | 5 | 5 | 1 | 5 | 5 | 4 | 1 | 1 | 1 | 1 | 5 | 5 | 8.0 | neutral or dissatisfied |
| 22728 | 17425 | Male | Loyal Customer | 40 | Business travel | Eco | 351 | 2 | 1 | 4 | 1 | 2 | 2 | 2 | 2 | 1 | 1 | 3 | 4 | 3 | 2 | 0 | 37.0 | neutral or dissatisfied |
| 23728 | 117691 | Male | disloyal Customer | 50 | Business travel | Eco | 575 | 3 | 3 | 3 | 4 | 4 | 3 | 4 | 4 | 5 | 3 | 4 | 2 | 1 | 4 | 6 | 0.0 | neutral or dissatisfied |
| 24728 | 35762 | Female | Loyal Customer | 16 | Business travel | Business | 200 | 0 | 4 | 0 | 4 | 3 | 3 | 4 | 3 | 5 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 25728 | 73699 | Male | Loyal Customer | 62 | Business travel | Eco | 204 | 4 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 3 | 1 | 3 | 4 | 4 | 4 | 8 | 0.0 | neutral or dissatisfied |
| 26728 | 100981 | Female | disloyal Customer | 27 | Business travel | Eco | 1162 | 2 | 2 | 2 | 3 | 4 | 2 | 4 | 4 | 2 | 3 | 3 | 1 | 4 | 4 | 43 | 22.0 | neutral or dissatisfied |
| 27728 | 82847 | Female | Loyal Customer | 46 | Business travel | Business | 645 | 1 | 1 | 1 | 1 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 28728 | 69919 | Male | Loyal Customer | 52 | Personal Travel | Eco | 1514 | 1 | 4 | 1 | 4 | 2 | 1 | 4 | 2 | 1 | 2 | 4 | 3 | 4 | 2 | 100 | 64.0 | neutral or dissatisfied |
| 29728 | 120683 | Male | disloyal Customer | 35 | Business travel | Business | 280 | 4 | 4 | 4 | 3 | 1 | 4 | 1 | 1 | 2 | 4 | 3 | 1 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 30728 | 19269 | Female | Loyal Customer | 11 | Personal Travel | Eco | 1017 | 2 | 4 | 2 | 4 | 5 | 2 | 5 | 5 | 3 | 2 | 4 | 3 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 31728 | 84256 | Male | Loyal Customer | 38 | Business travel | Eco | 314 | 1 | 3 | 3 | 3 | 1 | 1 | 1 | 1 | 4 | 3 | 4 | 1 | 4 | 1 | 0 | 9.0 | neutral or dissatisfied |
| 32728 | 25843 | Male | Loyal Customer | 24 | Business travel | Eco | 484 | 1 | 5 | 5 | 5 | 1 | 1 | 2 | 1 | 1 | 4 | 4 | 2 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 33728 | 129657 | Male | Loyal Customer | 48 | Business travel | Eco | 337 | 4 | 2 | 4 | 2 | 3 | 4 | 3 | 3 | 1 | 2 | 3 | 1 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 34728 | 38826 | Female | Loyal Customer | 44 | Personal Travel | Eco | 354 | 3 | 4 | 3 | 1 | 2 | 5 | 5 | 4 | 4 | 3 | 4 | 3 | 4 | 5 | 32 | 25.0 | neutral or dissatisfied |
| 35728 | 117724 | Male | Loyal Customer | 22 | Business travel | Business | 3320 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 5 | 0.0 | satisfied |
| 36728 | 124350 | Female | Loyal Customer | 48 | Business travel | Business | 2494 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 37728 | 31822 | Female | Loyal Customer | 52 | Business travel | Business | 2762 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 2 | 2 | 4 | 4 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 38728 | 88247 | Female | Loyal Customer | 44 | Business travel | Business | 2570 | 1 | 1 | 1 | 1 | 2 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 5 | 5 | 16 | 8.0 | satisfied |
| 39728 | 27423 | Male | Loyal Customer | 49 | Business travel | Business | 3847 | 3 | 3 | 3 | 3 | 3 | 1 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 2 | 0 | 0.0 | satisfied |
| 40728 | 108254 | Female | Loyal Customer | 22 | Business travel | Business | 895 | 3 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 5 | 5 | 2 | 0 | 0.0 | satisfied |
| 41728 | 75841 | Male | Loyal Customer | 43 | Business travel | Business | 1440 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 2 | 2 | 3 | 2 | 3 | 2 | 4 | 0 | 0.0 | satisfied |
| 42728 | 104542 | Female | Loyal Customer | 34 | Personal Travel | Eco | 1047 | 2 | 5 | 2 | 4 | 5 | 2 | 5 | 5 | 3 | 4 | 5 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 43728 | 95127 | Male | Loyal Customer | 13 | Personal Travel | Eco | 677 | 2 | 4 | 2 | 3 | 3 | 2 | 3 | 3 | 1 | 4 | 4 | 2 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 44728 | 26312 | Female | Loyal Customer | 15 | Business travel | Business | 1947 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 2 | 3 | 3 | 6 | 9.0 | neutral or dissatisfied |
| 45728 | 38586 | Male | Loyal Customer | 33 | Personal Travel | Eco Plus | 2576 | 3 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 5 | 1 | 4 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 46728 | 97660 | Male | Loyal Customer | 34 | Business travel | Business | 491 | 2 | 5 | 2 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 47728 | 103816 | Male | disloyal Customer | 21 | Business travel | Eco | 882 | 2 | 2 | 2 | 3 | 3 | 2 | 5 | 3 | 4 | 5 | 3 | 3 | 3 | 3 | 14 | 6.0 | neutral or dissatisfied |
| 48728 | 19006 | Female | disloyal Customer | 23 | Business travel | Eco | 788 | 1 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | 2 | 4 | 1 | 1 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 49728 | 54684 | Male | Loyal Customer | 22 | Business travel | Business | 965 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 2 | 2 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 50728 | 38116 | Female | Loyal Customer | 48 | Business travel | Business | 1237 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 51728 | 55630 | Female | Loyal Customer | 26 | Personal Travel | Eco | 1824 | 3 | 4 | 2 | 3 | 2 | 2 | 5 | 2 | 4 | 3 | 5 | 3 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 52728 | 83666 | Male | Loyal Customer | 30 | Business travel | Business | 577 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 4 | 4 | 1 | 0.0 | satisfied |
| 53728 | 46181 | Female | Loyal Customer | 14 | Business travel | Eco Plus | 516 | 3 | 2 | 2 | 2 | 3 | 3 | 3 | 3 | 2 | 1 | 3 | 1 | 3 | 3 | 12 | 51.0 | neutral or dissatisfied |
| 54728 | 14005 | Female | Loyal Customer | 42 | Business travel | Business | 615 | 5 | 5 | 5 | 5 | 2 | 1 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 6 | 0.0 | satisfied |
| 55728 | 26021 | Male | Loyal Customer | 16 | Personal Travel | Eco | 425 | 4 | 3 | 5 | 4 | 3 | 5 | 3 | 3 | 5 | 3 | 4 | 5 | 4 | 3 | 7 | 0.0 | satisfied |
| 56728 | 3607 | Female | Loyal Customer | 42 | Personal Travel | Eco | 999 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 1 | 1 | 3 | 1 | 4 | 1 | 4 | 0 | 5.0 | neutral or dissatisfied |
| 57728 | 61350 | Female | Loyal Customer | 50 | Business travel | Eco | 602 | 2 | 4 | 4 | 4 | 1 | 4 | 3 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 16 | 14.0 | neutral or dissatisfied |
| 58728 | 85208 | Male | Loyal Customer | 57 | Business travel | Eco | 689 | 4 | 5 | 5 | 5 | 3 | 4 | 3 | 3 | 4 | 1 | 4 | 4 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 59728 | 120741 | Male | Loyal Customer | 10 | Personal Travel | Business | 588 | 3 | 4 | 3 | 2 | 4 | 3 | 4 | 4 | 1 | 5 | 4 | 1 | 3 | 4 | 113 | 112.0 | neutral or dissatisfied |
| 60728 | 61630 | Male | Loyal Customer | 52 | Business travel | Business | 1504 | 1 | 1 | 1 | 1 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 7 | 0.0 | satisfied |
| 61728 | 43791 | Female | disloyal Customer | 27 | Business travel | Eco Plus | 546 | 3 | 3 | 3 | 4 | 5 | 3 | 3 | 5 | 1 | 3 | 4 | 2 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 62728 | 61675 | Female | Loyal Customer | 45 | Business travel | Business | 1346 | 1 | 2 | 2 | 2 | 5 | 3 | 4 | 1 | 1 | 1 | 1 | 3 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 63728 | 89627 | Male | Loyal Customer | 45 | Business travel | Business | 3923 | 3 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 11 | 11.0 | satisfied |
| 64728 | 63214 | Male | Loyal Customer | 53 | Business travel | Business | 447 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 8 | 0.0 | satisfied |
| 65728 | 102126 | Male | Loyal Customer | 54 | Business travel | Business | 1543 | 1 | 1 | 1 | 1 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 17 | 14.0 | satisfied |
| 66728 | 98643 | Male | Loyal Customer | 39 | Business travel | Eco | 834 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 3 | 4 | 2 | 3 | 2 | 2 | 13 | 8.0 | neutral or dissatisfied |
| 67728 | 124135 | Male | Loyal Customer | 46 | Personal Travel | Eco | 529 | 2 | 5 | 2 | 4 | 2 | 2 | 2 | 2 | 4 | 5 | 5 | 4 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 68728 | 83692 | Female | Loyal Customer | 59 | Personal Travel | Eco | 577 | 2 | 3 | 2 | 4 | 5 | 3 | 3 | 5 | 5 | 2 | 5 | 2 | 5 | 1 | 14 | 66.0 | neutral or dissatisfied |
| 69728 | 44519 | Female | Loyal Customer | 60 | Business travel | Business | 3495 | 0 | 4 | 0 | 3 | 5 | 3 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 0.0 | satisfied |
| 70728 | 15871 | Male | disloyal Customer | 37 | Business travel | Eco | 618 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 43 | 50.0 | neutral or dissatisfied |
| 71728 | 17584 | Female | Loyal Customer | 29 | Personal Travel | Eco | 1034 | 3 | 5 | 3 | 1 | 2 | 3 | 2 | 2 | 4 | 3 | 4 | 3 | 5 | 2 | 23 | 7.0 | neutral or dissatisfied |
| 72728 | 44630 | Male | Loyal Customer | 63 | Personal Travel | Business | 67 | 2 | 5 | 2 | 3 | 2 | 5 | 4 | 3 | 3 | 2 | 3 | 3 | 3 | 5 | 61 | 65.0 | neutral or dissatisfied |
| 73728 | 103761 | Female | Loyal Customer | 32 | Business travel | Business | 3144 | 1 | 1 | 1 | 1 | 3 | 4 | 3 | 3 | 3 | 3 | 5 | 5 | 4 | 3 | 80 | 83.0 | satisfied |
| 74728 | 15532 | Male | Loyal Customer | 47 | Business travel | Business | 1937 | 4 | 2 | 2 | 2 | 2 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 1 | 12.0 | neutral or dissatisfied |
| 75728 | 43556 | Female | Loyal Customer | 58 | Business travel | Eco Plus | 438 | 4 | 3 | 3 | 3 | 1 | 1 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 76728 | 91113 | Male | Loyal Customer | 37 | Personal Travel | Eco | 594 | 4 | 1 | 4 | 2 | 5 | 4 | 5 | 5 | 1 | 1 | 3 | 3 | 2 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 77728 | 77559 | Female | Loyal Customer | 17 | Business travel | Business | 986 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 4 | 5 | 2 | 0.0 | satisfied |
| 78728 | 16774 | Male | disloyal Customer | 25 | Business travel | Eco | 169 | 3 | 0 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 5 | 2 | 2 | 3 | 15 | NaN | neutral or dissatisfied |
| 79728 | 114225 | Male | Loyal Customer | 24 | Business travel | Eco | 853 | 2 | 1 | 1 | 1 | 2 | 2 | 4 | 2 | 1 | 5 | 4 | 2 | 4 | 2 | 10 | 4.0 | neutral or dissatisfied |
| 80728 | 112785 | Female | Loyal Customer | 38 | Business travel | Business | 590 | 5 | 5 | 5 | 5 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 31 | 31.0 | satisfied |
| 81728 | 10063 | Female | Loyal Customer | 50 | Business travel | Business | 2154 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 82728 | 91813 | Female | Loyal Customer | 54 | Personal Travel | Eco | 584 | 3 | 5 | 3 | 2 | 4 | 4 | 4 | 5 | 5 | 3 | 2 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 83728 | 36312 | Male | Loyal Customer | 24 | Business travel | Business | 3319 | 2 | 2 | 2 | 2 | 1 | 1 | 2 | 1 | 4 | 5 | 4 | 3 | 4 | 1 | 7 | 4.0 | neutral or dissatisfied |
| 84728 | 10524 | Male | Loyal Customer | 59 | Business travel | Business | 517 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 85728 | 11949 | Female | Loyal Customer | 44 | Personal Travel | Eco | 781 | 3 | 4 | 3 | 3 | 2 | 5 | 4 | 5 | 5 | 3 | 5 | 3 | 5 | 5 | 55 | 59.0 | neutral or dissatisfied |
| 86728 | 63810 | Female | Loyal Customer | 54 | Business travel | Business | 2724 | 2 | 2 | 2 | 2 | 5 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 87728 | 1121 | Male | Loyal Customer | 47 | Personal Travel | Eco | 282 | 0 | 2 | 0 | 3 | 2 | 0 | 2 | 2 | 2 | 2 | 2 | 4 | 2 | 2 | 0 | 0.0 | satisfied |
| 88728 | 34315 | Male | Loyal Customer | 25 | Business travel | Eco Plus | 280 | 2 | 4 | 4 | 4 | 2 | 3 | 2 | 2 | 3 | 1 | 3 | 2 | 4 | 2 | 25 | 9.0 | neutral or dissatisfied |
| 89728 | 103659 | Male | Loyal Customer | 55 | Business travel | Business | 1724 | 2 | 2 | 3 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 3 | 0.0 | satisfied |
| 90728 | 112639 | Male | Loyal Customer | 16 | Personal Travel | Eco Plus | 602 | 2 | 5 | 2 | 3 | 4 | 2 | 4 | 4 | 3 | 4 | 5 | 5 | 5 | 4 | 11 | 11.0 | neutral or dissatisfied |
| 91728 | 57932 | Male | Loyal Customer | 25 | Business travel | Business | 1167 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 2 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 92728 | 27772 | Male | Loyal Customer | 37 | Business travel | Business | 1737 | 3 | 3 | 1 | 3 | 4 | 3 | 4 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 0 | 0.0 | satisfied |
| 93728 | 8831 | Female | Loyal Customer | 20 | Business travel | Eco Plus | 522 | 2 | 3 | 3 | 3 | 2 | 2 | 3 | 2 | 1 | 3 | 3 | 4 | 3 | 2 | 61 | 70.0 | neutral or dissatisfied |
| 94728 | 12579 | Female | Loyal Customer | 41 | Business travel | Eco | 542 | 4 | 5 | 5 | 5 | 3 | 4 | 3 | 3 | 4 | 4 | 5 | 1 | 2 | 3 | 93 | 102.0 | satisfied |
| 95728 | 126415 | Female | disloyal Customer | 24 | Business travel | Business | 631 | 3 | 2 | 3 | 3 | 1 | 3 | 1 | 1 | 4 | 2 | 4 | 1 | 4 | 1 | 1 | 0.0 | neutral or dissatisfied |
| 96728 | 7126 | Female | Loyal Customer | 60 | Business travel | Business | 139 | 0 | 5 | 0 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 97728 | 21066 | Female | disloyal Customer | 20 | Business travel | Eco | 227 | 4 | 0 | 4 | 4 | 4 | 4 | 1 | 4 | 2 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 98728 | 59688 | Female | Loyal Customer | 47 | Personal Travel | Eco | 854 | 2 | 5 | 2 | 3 | 4 | 5 | 5 | 2 | 2 | 2 | 1 | 4 | 2 | 5 | 7 | 14.0 | neutral or dissatisfied |
| 99728 | 125958 | Female | Loyal Customer | 67 | Personal Travel | Eco Plus | 920 | 4 | 3 | 4 | 2 | 2 | 2 | 3 | 2 | 2 | 4 | 2 | 3 | 2 | 3 | 0 | 0.0 | satisfied |
| 100728 | 15466 | Male | Loyal Customer | 54 | Personal Travel | Eco | 377 | 5 | 5 | 5 | 2 | 2 | 5 | 2 | 2 | 3 | 2 | 5 | 4 | 4 | 2 | 108 | 120.0 | satisfied |
| 101728 | 38240 | Female | Loyal Customer | 31 | Business travel | Business | 1173 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 1 | 4 | 18 | 12.0 | satisfied |
| 102728 | 78612 | Male | Loyal Customer | 27 | Business travel | Business | 1426 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 4 | 3 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 103728 | 15861 | Female | Loyal Customer | 49 | Business travel | Business | 3578 | 0 | 0 | 0 | 3 | 2 | 1 | 3 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 65 | 95.0 | satisfied |
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