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| ID | Описание | Дата |
|---|---|---|
| 9290cddb-a997-4a02-b078-b30b1fc79bf1 | streamline leading-edge web services | 1982-06-24 |
| 8215ead4-c4e7-4ffa-a71d-c1244947e4dc | engineer seamless web-readiness | 1972-08-25 |
| 0719c855-d019-4272-acbd-ca473d8fb272 | disintermediate intuitive technologies | 1995-06-21 |
| a137f647-ae23-4b9b-a55f-26af0b47f470 | evolve strategic deliverables | 1975-01-12 |
| 2d4f1511-28ca-4b1e-b4a4-6405f58f0974 | harness frictionless convergence | 1974-01-17 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 115 | 57513 | Male | Loyal Customer | 15 | Personal Travel | Eco | 235 | 2 | 4 | 2 | 1 | 1 | 2 | 1 | 1 | 3 | 3 | 4 | 4 | 4 | 1 | 1 | 10.0 | neutral or dissatisfied |
| 1115 | 49898 | Female | disloyal Customer | 33 | Business travel | Eco | 109 | 3 | 0 | 2 | 5 | 5 | 2 | 5 | 5 | 1 | 3 | 3 | 5 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 2115 | 62143 | Female | Loyal Customer | 35 | Business travel | Business | 2565 | 5 | 2 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 5 | 5 | 3 | 5 | 177 | 149.0 | satisfied |
| 3115 | 107883 | Female | disloyal Customer | 55 | Business travel | Business | 228 | 3 | 3 | 3 | 5 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 5 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 4115 | 6355 | Female | disloyal Customer | 42 | Business travel | Business | 213 | 2 | 1 | 1 | 5 | 1 | 2 | 1 | 1 | 4 | 5 | 5 | 5 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 5115 | 110952 | Male | Loyal Customer | 60 | Personal Travel | Eco Plus | 404 | 3 | 5 | 3 | 1 | 1 | 3 | 1 | 1 | 2 | 2 | 1 | 3 | 4 | 1 | 33 | 16.0 | neutral or dissatisfied |
| 6115 | 63412 | Male | Loyal Customer | 49 | Personal Travel | Eco | 337 | 2 | 5 | 2 | 4 | 3 | 2 | 3 | 3 | 2 | 4 | 2 | 2 | 2 | 3 | 0 | 1.0 | neutral or dissatisfied |
| 7115 | 121937 | Female | Loyal Customer | 35 | Business travel | Business | 2282 | 3 | 3 | 3 | 3 | 1 | 5 | 5 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 0 | 0.0 | satisfied |
| 8115 | 14348 | Female | Loyal Customer | 39 | Personal Travel | Eco | 429 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 3 | 1 | 4 | 4 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 9115 | 44090 | Male | Loyal Customer | 12 | Personal Travel | Business | 473 | 4 | 3 | 4 | 3 | 2 | 4 | 2 | 2 | 1 | 1 | 3 | 1 | 3 | 2 | 0 | 0.0 | satisfied |
| 10115 | 94126 | Male | disloyal Customer | 38 | Business travel | Business | 239 | 5 | 5 | 5 | 2 | 3 | 5 | 3 | 3 | 5 | 3 | 5 | 5 | 4 | 3 | 21 | 12.0 | satisfied |
| 11115 | 123888 | Male | Loyal Customer | 70 | Personal Travel | Eco | 544 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 2 | 2 | 2 | 3 | 0 | 20.0 | neutral or dissatisfied |
| 12115 | 11120 | Male | Loyal Customer | 44 | Personal Travel | Eco | 308 | 3 | 4 | 3 | 4 | 2 | 3 | 2 | 2 | 1 | 5 | 3 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 13115 | 23001 | Male | Loyal Customer | 22 | Personal Travel | Eco | 489 | 3 | 5 | 3 | 5 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 2 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 14115 | 21535 | Female | Loyal Customer | 37 | Personal Travel | Eco | 164 | 2 | 4 | 2 | 3 | 4 | 2 | 4 | 4 | 5 | 4 | 4 | 5 | 5 | 4 | 2 | 0.0 | neutral or dissatisfied |
| 15115 | 97579 | Female | Loyal Customer | 17 | Business travel | Business | 448 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 3 | 3 | 54 | 46.0 | neutral or dissatisfied |
| 16115 | 68376 | Female | Loyal Customer | 44 | Business travel | Business | 1045 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 3 | 3 | 4 | 3 | 3 | 3 | 5 | 0 | 0.0 | satisfied |
| 17115 | 69216 | Female | Loyal Customer | 53 | Business travel | Business | 733 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 18115 | 42710 | Male | Loyal Customer | 46 | Business travel | Eco Plus | 627 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 2 | 2 | 5 | 3 | 1 | 4 | 0 | 0.0 | satisfied |
| 19115 | 36432 | Female | Loyal Customer | 16 | Personal Travel | Eco | 369 | 2 | 3 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 4 | 1 | 5 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 20115 | 34569 | Female | Loyal Customer | 41 | Business travel | Business | 1598 | 1 | 5 | 1 | 1 | 4 | 4 | 2 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 0 | 0.0 | satisfied |
| 21115 | 27689 | Male | Loyal Customer | 41 | Business travel | Business | 2821 | 5 | 5 | 5 | 5 | 4 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 0.0 | satisfied |
| 22115 | 114617 | Female | disloyal Customer | 40 | Business travel | Business | 404 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 5 | 3 | 4 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 23115 | 101409 | Male | Loyal Customer | 68 | Personal Travel | Eco | 486 | 2 | 4 | 4 | 3 | 2 | 4 | 2 | 2 | 3 | 2 | 4 | 4 | 4 | 2 | 49 | 34.0 | neutral or dissatisfied |
| 24115 | 106617 | Male | Loyal Customer | 27 | Business travel | Business | 2766 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 2 | 1 | 3 | 3 | 3 | 2 | 121 | 127.0 | neutral or dissatisfied |
| 25115 | 127745 | Male | Loyal Customer | 37 | Business travel | Eco | 255 | 5 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 1 | 3 | 4 | 4 | 2 | 5 | 0 | 0.0 | satisfied |
| 26115 | 86485 | Female | Loyal Customer | 58 | Personal Travel | Eco | 712 | 2 | 5 | 2 | 4 | 3 | 4 | 5 | 1 | 1 | 2 | 4 | 3 | 1 | 4 | 0 | 7.0 | neutral or dissatisfied |
| 27115 | 63985 | Male | disloyal Customer | 41 | Business travel | Business | 612 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 2 | 3 | 2 | 5 | 4 | 5 | 2 | 78 | 127.0 | satisfied |
| 28115 | 58522 | Male | Loyal Customer | 70 | Personal Travel | Eco | 719 | 1 | 4 | 1 | 3 | 5 | 1 | 5 | 5 | 4 | 5 | 5 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 29115 | 119552 | Male | Loyal Customer | 35 | Personal Travel | Eco | 814 | 4 | 0 | 4 | 1 | 3 | 4 | 3 | 3 | 1 | 3 | 1 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 30115 | 84087 | Male | Loyal Customer | 46 | Personal Travel | Eco | 757 | 3 | 5 | 3 | 2 | 5 | 3 | 5 | 5 | 3 | 2 | 5 | 3 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 31115 | 30482 | Female | Loyal Customer | 31 | Personal Travel | Eco | 1201 | 3 | 2 | 3 | 1 | 2 | 3 | 1 | 2 | 2 | 4 | 2 | 2 | 2 | 2 | 99 | 92.0 | neutral or dissatisfied |
| 32115 | 28138 | Female | disloyal Customer | 26 | Business travel | Eco | 834 | 1 | 0 | 0 | 3 | 1 | 0 | 1 | 1 | 4 | 5 | 2 | 1 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 33115 | 21554 | Male | Loyal Customer | 59 | Business travel | Eco Plus | 377 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 4 | 2 | 1 | 2 | 2 | 5 | 97 | 82.0 | satisfied |
| 34115 | 55193 | Female | Loyal Customer | 46 | Personal Travel | Eco Plus | 1303 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 5 | 3 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 35115 | 55548 | Male | Loyal Customer | 55 | Personal Travel | Eco | 550 | 3 | 0 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 2 | 1 | 5 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 36115 | 110415 | Female | disloyal Customer | 27 | Business travel | Eco | 663 | 4 | 2 | 5 | 3 | 4 | 5 | 4 | 4 | 3 | 4 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 37115 | 25580 | Male | disloyal Customer | 29 | Business travel | Eco | 696 | 3 | 3 | 3 | 4 | 4 | 3 | 2 | 4 | 3 | 5 | 4 | 1 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 38115 | 86402 | Female | Loyal Customer | 47 | Business travel | Business | 749 | 2 | 3 | 2 | 2 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 0.0 | satisfied |
| 39115 | 127775 | Male | disloyal Customer | 26 | Business travel | Business | 1037 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 5 | 3 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 40115 | 10321 | Female | Loyal Customer | 52 | Business travel | Business | 3524 | 0 | 4 | 0 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 41115 | 74619 | Female | Loyal Customer | 51 | Business travel | Eco | 771 | 4 | 5 | 5 | 5 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 1 | 4 | 4 | 65 | 59.0 | satisfied |
| 42115 | 13256 | Male | Loyal Customer | 53 | Business travel | Eco | 772 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 3 | 3 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 43115 | 80146 | Male | Loyal Customer | 58 | Business travel | Business | 2475 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 5 | 1 | 0.0 | satisfied |
| 44115 | 120815 | Male | Loyal Customer | 33 | Business travel | Business | 2989 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 1 | 4 | 3 | 3 | 4 | 4 | 0 | 19.0 | neutral or dissatisfied |
| 45115 | 63501 | Male | disloyal Customer | 44 | Business travel | Eco | 1956 | 2 | 1 | 1 | 2 | 1 | 2 | 1 | 1 | 2 | 2 | 1 | 2 | 3 | 1 | 106 | 93.0 | neutral or dissatisfied |
| 46115 | 110884 | Female | disloyal Customer | 33 | Business travel | Eco | 581 | 4 | 1 | 4 | 3 | 1 | 4 | 4 | 1 | 1 | 3 | 4 | 4 | 4 | 1 | 25 | 29.0 | neutral or dissatisfied |
| 47115 | 35033 | Female | Loyal Customer | 50 | Business travel | Business | 2658 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 5 | 5 | 5 | 5 | 2 | 5 | 1 | 0 | 0.0 | satisfied |
| 48115 | 2865 | Male | disloyal Customer | 44 | Business travel | Eco | 491 | 5 | 0 | 5 | 4 | 4 | 5 | 4 | 4 | 3 | 3 | 3 | 2 | 4 | 4 | 0 | 27.0 | satisfied |
| 49115 | 107501 | Male | Loyal Customer | 16 | Personal Travel | Eco | 711 | 1 | 5 | 1 | 1 | 2 | 1 | 2 | 2 | 5 | 4 | 1 | 3 | 2 | 2 | 91 | 79.0 | neutral or dissatisfied |
| 50115 | 81176 | Female | Loyal Customer | 60 | Business travel | Business | 980 | 2 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 39 | 17.0 | satisfied |
| 51115 | 56064 | Male | Loyal Customer | 41 | Personal Travel | Eco | 2586 | 2 | 5 | 2 | 2 | 2 | 1 | 1 | 1 | 3 | 5 | 4 | 1 | 2 | 1 | 17 | 0.0 | neutral or dissatisfied |
| 52115 | 124573 | Male | Loyal Customer | 48 | Business travel | Business | 1924 | 2 | 2 | 2 | 2 | 2 | 3 | 3 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 102 | 90.0 | neutral or dissatisfied |
| 53115 | 77856 | Female | Loyal Customer | 31 | Personal Travel | Eco Plus | 731 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 2 | 1 | 5 | 3 | 3 | 1 | 2 | 0 | 18.0 | neutral or dissatisfied |
| 54115 | 6379 | Male | disloyal Customer | 22 | Business travel | Business | 315 | 5 | 0 | 5 | 3 | 4 | 5 | 4 | 4 | 4 | 5 | 4 | 3 | 4 | 4 | 0 | 2.0 | satisfied |
| 55115 | 96334 | Male | Loyal Customer | 39 | Business travel | Business | 1609 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 47 | 58.0 | satisfied |
| 56115 | 79843 | Male | Loyal Customer | 46 | Business travel | Business | 2156 | 2 | 2 | 4 | 2 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 27 | 22.0 | satisfied |
| 57115 | 123697 | Female | Loyal Customer | 36 | Personal Travel | Eco | 214 | 2 | 0 | 2 | 1 | 3 | 2 | 3 | 3 | 4 | 4 | 3 | 3 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 58115 | 42501 | Male | Loyal Customer | 37 | Business travel | Business | 1619 | 2 | 2 | 2 | 2 | 5 | 2 | 3 | 5 | 5 | 5 | 5 | 4 | 5 | 1 | 8 | 0.0 | satisfied |
| 59115 | 74523 | Male | Loyal Customer | 52 | Business travel | Business | 1235 | 1 | 1 | 1 | 1 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 60115 | 44532 | Female | disloyal Customer | 37 | Business travel | Eco | 157 | 3 | 0 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 2 | 1 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 61115 | 107770 | Female | Loyal Customer | 33 | Business travel | Business | 2853 | 1 | 1 | 1 | 1 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 62115 | 16870 | Male | Loyal Customer | 36 | Business travel | Business | 746 | 2 | 2 | 2 | 2 | 1 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 32 | 23.0 | satisfied |
| 63115 | 32625 | Female | Loyal Customer | 62 | Business travel | Eco | 101 | 3 | 4 | 4 | 4 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 64115 | 117823 | Male | Loyal Customer | 60 | Personal Travel | Eco | 328 | 2 | 5 | 3 | 1 | 3 | 3 | 3 | 3 | 5 | 5 | 4 | 5 | 4 | 3 | 13 | 10.0 | neutral or dissatisfied |
| 65115 | 34196 | Female | Loyal Customer | 67 | Personal Travel | Eco | 1129 | 2 | 1 | 2 | 3 | 5 | 2 | 4 | 5 | 5 | 2 | 5 | 2 | 5 | 3 | 2 | 0.0 | neutral or dissatisfied |
| 66115 | 64032 | Male | Loyal Customer | 48 | Business travel | Business | 919 | 1 | 5 | 2 | 5 | 1 | 4 | 4 | 1 | 1 | 2 | 1 | 4 | 1 | 4 | 0 | 8.0 | neutral or dissatisfied |
| 67115 | 121128 | Male | Loyal Customer | 50 | Business travel | Business | 2402 | 1 | 1 | 1 | 1 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 68115 | 16745 | Male | Loyal Customer | 50 | Business travel | Business | 569 | 3 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 63 | 62.0 | satisfied |
| 69115 | 103025 | Male | disloyal Customer | 24 | Business travel | Eco | 546 | 1 | 2 | 1 | 4 | 2 | 1 | 2 | 2 | 4 | 5 | 3 | 3 | 4 | 2 | 60 | 52.0 | neutral or dissatisfied |
| 70115 | 10551 | Male | disloyal Customer | 27 | Business travel | Business | 316 | 4 | 4 | 4 | 1 | 1 | 4 | 1 | 1 | 3 | 2 | 4 | 5 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 71115 | 108962 | Male | disloyal Customer | 28 | Business travel | Business | 667 | 5 | 5 | 5 | 4 | 2 | 5 | 2 | 2 | 5 | 3 | 4 | 5 | 5 | 2 | 3 | 3.0 | satisfied |
| 72115 | 11092 | Female | Loyal Customer | 52 | Personal Travel | Eco | 166 | 2 | 4 | 2 | 2 | 2 | 5 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 73115 | 18109 | Female | Loyal Customer | 49 | Business travel | Eco | 629 | 5 | 3 | 2 | 3 | 1 | 4 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 2 | 0 | 0.0 | satisfied |
| 74115 | 76691 | Male | Loyal Customer | 31 | Personal Travel | Eco | 516 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 3 | 4 | 3 | 4 | 2 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 75115 | 86267 | Male | Loyal Customer | 51 | Personal Travel | Eco | 356 | 3 | 4 | 3 | 2 | 2 | 3 | 4 | 2 | 4 | 5 | 4 | 3 | 4 | 2 | 0 | 2.0 | neutral or dissatisfied |
| 76115 | 77027 | Female | Loyal Customer | 37 | Business travel | Business | 2661 | 2 | 2 | 1 | 2 | 2 | 4 | 2 | 2 | 2 | 2 | 2 | 5 | 2 | 1 | 39 | 28.0 | satisfied |
| 77115 | 35063 | Male | disloyal Customer | 22 | Business travel | Eco | 1011 | 2 | 2 | 2 | 4 | 3 | 2 | 5 | 3 | 1 | 1 | 3 | 3 | 4 | 3 | 0 | 7.0 | neutral or dissatisfied |
| 78115 | 67164 | Male | Loyal Customer | 8 | Personal Travel | Eco | 1102 | 4 | 4 | 5 | 2 | 5 | 5 | 5 | 5 | 2 | 1 | 2 | 5 | 3 | 5 | 0 | 3.0 | satisfied |
| 79115 | 42162 | Male | Loyal Customer | 29 | Business travel | Business | 748 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 1 | 1 | 2 | 4 | 4 | 10 | 17.0 | satisfied |
| 80115 | 32170 | Female | Loyal Customer | 40 | Business travel | Business | 163 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 4 | 4 | 0 | 2.0 | satisfied |
| 81115 | 102938 | Male | Loyal Customer | 40 | Business travel | Business | 436 | 1 | 1 | 1 | 1 | 3 | 4 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 0 | 0.0 | satisfied |
| 82115 | 63522 | Female | disloyal Customer | 22 | Business travel | Business | 1009 | 4 | 3 | 4 | 2 | 2 | 4 | 2 | 2 | 4 | 5 | 4 | 3 | 4 | 2 | 17 | 10.0 | satisfied |
| 83115 | 105101 | Female | Loyal Customer | 45 | Business travel | Business | 2654 | 3 | 3 | 5 | 3 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 84115 | 24349 | Female | Loyal Customer | 38 | Personal Travel | Eco | 634 | 3 | 4 | 3 | 4 | 2 | 3 | 2 | 2 | 4 | 3 | 5 | 5 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 85115 | 108670 | Male | Loyal Customer | 32 | Personal Travel | Eco | 484 | 2 | 3 | 2 | 4 | 4 | 2 | 4 | 4 | 4 | 5 | 4 | 4 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 86115 | 65858 | Male | Loyal Customer | 13 | Personal Travel | Eco | 1391 | 3 | 2 | 2 | 1 | 3 | 2 | 3 | 3 | 2 | 4 | 1 | 3 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 87115 | 61921 | Female | disloyal Customer | 26 | Business travel | Eco | 550 | 2 | 0 | 2 | 2 | 4 | 2 | 4 | 4 | 2 | 5 | 3 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 88115 | 99453 | Male | disloyal Customer | 25 | Business travel | Business | 283 | 4 | 0 | 4 | 1 | 3 | 4 | 3 | 3 | 3 | 3 | 5 | 4 | 4 | 3 | 1 | 0.0 | neutral or dissatisfied |
| 89115 | 82225 | Female | disloyal Customer | 40 | Business travel | Business | 405 | 2 | 2 | 2 | 3 | 3 | 2 | 1 | 3 | 4 | 1 | 4 | 3 | 4 | 3 | 13 | 12.0 | neutral or dissatisfied |
| 90115 | 128032 | Female | Loyal Customer | 34 | Business travel | Business | 1440 | 1 | 1 | 1 | 1 | 3 | 4 | 3 | 1 | 1 | 1 | 1 | 4 | 1 | 4 | 3 | 0.0 | neutral or dissatisfied |
| 91115 | 84467 | Female | Loyal Customer | 29 | Business travel | Business | 2979 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 92115 | 56605 | Female | Loyal Customer | 72 | Business travel | Eco | 1065 | 2 | 1 | 1 | 1 | 5 | 3 | 2 | 2 | 2 | 2 | 2 | 1 | 2 | 3 | 3 | 0.0 | neutral or dissatisfied |
| 93115 | 30058 | Female | Loyal Customer | 37 | Business travel | Eco | 171 | 2 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 3 | 4 | 4 | 2 | 3 | 2 | 298 | 281.0 | neutral or dissatisfied |
| 94115 | 7917 | Female | Loyal Customer | 20 | Personal Travel | Eco | 1020 | 2 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 4 | 2 | 1 | 5 | 3 | 11 | 2.0 | neutral or dissatisfied |
| 95115 | 127459 | Male | disloyal Customer | 44 | Business travel | Business | 2075 | 3 | 3 | 3 | 3 | 2 | 3 | 5 | 2 | 4 | 5 | 3 | 4 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 96115 | 24813 | Female | Loyal Customer | 44 | Business travel | Business | 2286 | 1 | 1 | 1 | 1 | 2 | 4 | 3 | 5 | 5 | 5 | 5 | 1 | 5 | 2 | 0 | 0.0 | satisfied |
| 97115 | 72973 | Female | Loyal Customer | 25 | Business travel | Eco | 944 | 1 | 5 | 5 | 5 | 1 | 1 | 3 | 1 | 2 | 1 | 4 | 1 | 3 | 1 | 3 | 0.0 | neutral or dissatisfied |
| 98115 | 71749 | Female | Loyal Customer | 52 | Business travel | Business | 1829 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 5 | 5 | 5.0 | satisfied |
| 99115 | 67973 | Male | Loyal Customer | 41 | Business travel | Business | 1752 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 23 | 19.0 | satisfied |
| 100115 | 3258 | Female | disloyal Customer | 24 | Business travel | Eco | 483 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 1 | 3 | 3 | 130 | 127.0 | neutral or dissatisfied |
| 101115 | 10761 | Female | Loyal Customer | 65 | Business travel | Business | 2223 | 1 | 2 | 2 | 2 | 5 | 3 | 3 | 3 | 3 | 3 | 1 | 2 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 102115 | 2681 | Female | Loyal Customer | 26 | Personal Travel | Eco | 622 | 1 | 4 | 1 | 3 | 5 | 1 | 5 | 5 | 5 | 2 | 4 | 3 | 5 | 5 | 0 | 3.0 | neutral or dissatisfied |
| 103115 | 33562 | Male | Loyal Customer | 45 | Business travel | Eco | 399 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 5 | 4 | 1 | 5 | 2 | 3 | 0 | 0.0 | satisfied |
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