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| ID | Описание | Дата |
|---|---|---|
| f5f3061d-7ab5-4766-b540-57210d1c66fb | monetize cross-platform channels | 1989-09-11 |
| ec47371d-ee1c-4ba8-ad47-08f0937dfdd9 | enhance interactive web-readiness | 1990-03-14 |
| d87864b4-d10b-4867-97c9-433621bab7e4 | unleash scalable vortals | 1983-10-11 |
| 2f0671f1-7c2b-4eb6-bbc2-f7739b997579 | aggregate user-centric supply-chains | 1991-12-14 |
| 233b98a0-aa01-49fb-a5f6-88095741c494 | harness cross-media synergies | 1985-02-25 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 701 | 111698 | Male | disloyal Customer | 25 | Business travel | Business | 541 | 2 | 5 | 1 | 3 | 4 | 1 | 3 | 4 | 4 | 5 | 5 | 4 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 1701 | 81002 | Female | Loyal Customer | 51 | Personal Travel | Eco | 297 | 3 | 4 | 3 | 1 | 3 | 4 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 2701 | 62398 | Female | Loyal Customer | 49 | Personal Travel | Eco | 2704 | 3 | 2 | 4 | 2 | 2 | 3 | 3 | 2 | 2 | 4 | 2 | 1 | 2 | 1 | 4 | 0.0 | neutral or dissatisfied |
| 3701 | 59665 | Female | Loyal Customer | 40 | Personal Travel | Eco | 854 | 3 | 5 | 3 | 3 | 4 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 4701 | 68650 | Male | disloyal Customer | 26 | Business travel | Business | 237 | 2 | 1 | 2 | 3 | 5 | 2 | 5 | 5 | 3 | 4 | 3 | 3 | 4 | 5 | 1 | 0.0 | neutral or dissatisfied |
| 5701 | 39817 | Female | disloyal Customer | 23 | Business travel | Eco | 272 | 1 | 0 | 1 | 3 | 3 | 1 | 3 | 3 | 2 | 3 | 1 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 6701 | 64996 | Male | disloyal Customer | 24 | Business travel | Eco | 190 | 4 | 0 | 4 | 3 | 2 | 4 | 2 | 2 | 3 | 1 | 2 | 3 | 1 | 2 | 27 | 20.0 | neutral or dissatisfied |
| 7701 | 17565 | Female | disloyal Customer | 29 | Business travel | Eco | 852 | 1 | 1 | 1 | 3 | 5 | 1 | 5 | 5 | 4 | 2 | 3 | 1 | 3 | 5 | 0 | 7.0 | neutral or dissatisfied |
| 8701 | 41201 | Female | Loyal Customer | 26 | Business travel | Business | 1988 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 1 | 4 | 3 | 4 | 37 | 28.0 | satisfied |
| 9701 | 128003 | Male | Loyal Customer | 65 | Personal Travel | Eco | 1488 | 1 | 5 | 1 | 2 | 1 | 1 | 1 | 1 | 5 | 4 | 5 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 10701 | 123430 | Female | Loyal Customer | 44 | Business travel | Business | 2077 | 2 | 2 | 2 | 2 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 11701 | 119442 | Male | Loyal Customer | 60 | Business travel | Eco Plus | 399 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 2 | 4 | 4 | 4 | 39.0 | neutral or dissatisfied |
| 12701 | 41728 | Male | Loyal Customer | 23 | Business travel | Business | 3694 | 2 | 2 | 3 | 2 | 4 | 4 | 4 | 4 | 1 | 3 | 2 | 2 | 3 | 4 | 0 | 0.0 | satisfied |
| 13701 | 120158 | Female | disloyal Customer | 18 | Business travel | Eco | 2378 | 3 | 3 | 3 | 3 | 3 | 5 | 2 | 4 | 1 | 3 | 3 | 2 | 4 | 2 | 91 | 76.0 | neutral or dissatisfied |
| 14701 | 45454 | Female | disloyal Customer | 24 | Business travel | Eco | 522 | 4 | 5 | 4 | 3 | 3 | 4 | 3 | 3 | 2 | 5 | 4 | 1 | 5 | 3 | 0 | 28.0 | satisfied |
| 15701 | 113172 | Male | Loyal Customer | 25 | Personal Travel | Eco | 889 | 4 | 4 | 4 | 3 | 2 | 4 | 2 | 2 | 4 | 5 | 5 | 3 | 5 | 2 | 9 | 0.0 | satisfied |
| 16701 | 95644 | Female | Loyal Customer | 32 | Personal Travel | Eco Plus | 670 | 5 | 4 | 5 | 4 | 1 | 5 | 1 | 1 | 3 | 3 | 4 | 3 | 4 | 1 | 0 | 0.0 | satisfied |
| 17701 | 59985 | Female | Loyal Customer | 49 | Personal Travel | Eco | 937 | 4 | 5 | 4 | 3 | 2 | 5 | 5 | 2 | 2 | 4 | 2 | 5 | 2 | 4 | 10 | 0.0 | satisfied |
| 18701 | 61031 | Female | Loyal Customer | 31 | Business travel | Business | 1546 | 3 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 5 | 2 | 5 | 3 | 4 | 2 | 0 | 0.0 | satisfied |
| 19701 | 22402 | Male | Loyal Customer | 48 | Business travel | Eco | 83 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 1 | 4 | 2 | 2 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 20701 | 99911 | Male | disloyal Customer | 36 | Business travel | Eco | 1028 | 2 | 2 | 2 | 3 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 4 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 21701 | 11384 | Female | Loyal Customer | 38 | Business travel | Business | 2625 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 22701 | 41132 | Male | Loyal Customer | 31 | Business travel | Eco | 224 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 2 | 3 | 4 | 4 | 11.0 | neutral or dissatisfied |
| 23701 | 79611 | Female | Loyal Customer | 51 | Business travel | Business | 3364 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 24701 | 7008 | Male | Loyal Customer | 45 | Business travel | Eco | 299 | 2 | 3 | 5 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 20 | 26.0 | neutral or dissatisfied |
| 25701 | 67234 | Male | Loyal Customer | 27 | Personal Travel | Eco | 985 | 2 | 4 | 2 | 4 | 2 | 4 | 4 | 5 | 3 | 4 | 4 | 4 | 5 | 4 | 135 | 135.0 | neutral or dissatisfied |
| 26701 | 128376 | Female | disloyal Customer | 35 | Business travel | Business | 304 | 1 | 0 | 0 | 2 | 1 | 0 | 1 | 1 | 3 | 3 | 5 | 3 | 4 | 1 | 0 | 18.0 | neutral or dissatisfied |
| 27701 | 84320 | Female | Loyal Customer | 58 | Business travel | Business | 606 | 4 | 1 | 1 | 1 | 4 | 2 | 3 | 4 | 4 | 4 | 4 | 1 | 4 | 3 | 3 | 0.0 | neutral or dissatisfied |
| 28701 | 69867 | Male | Loyal Customer | 19 | Business travel | Business | 3634 | 5 | 5 | 2 | 5 | 4 | 4 | 4 | 4 | 5 | 3 | 5 | 3 | 5 | 4 | 3 | 9.0 | satisfied |
| 29701 | 3110 | Male | Loyal Customer | 34 | Personal Travel | Eco Plus | 413 | 3 | 5 | 3 | 5 | 2 | 3 | 1 | 2 | 4 | 2 | 4 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 30701 | 24448 | Male | Loyal Customer | 46 | Business travel | Eco | 516 | 5 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 1 | 1 | 2 | 3 | 5 | 6 | 29.0 | satisfied |
| 31701 | 85592 | Female | disloyal Customer | 25 | Business travel | Eco | 153 | 2 | 0 | 2 | 1 | 3 | 2 | 3 | 3 | 2 | 4 | 5 | 1 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 32701 | 103754 | Male | Loyal Customer | 32 | Business travel | Eco Plus | 251 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 3 | 3 | 4 | 4 | 5 | 7 | 11.0 | satisfied |
| 33701 | 11663 | Male | disloyal Customer | 54 | Personal Travel | Eco Plus | 925 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 3 | 54 | 51.0 | neutral or dissatisfied |
| 34701 | 54003 | Male | Loyal Customer | 26 | Business travel | Business | 395 | 1 | 1 | 1 | 1 | 4 | 5 | 4 | 4 | 4 | 4 | 1 | 4 | 1 | 4 | 6 | 0.0 | satisfied |
| 35701 | 29655 | Female | Loyal Customer | 17 | Personal Travel | Eco | 680 | 3 | 4 | 3 | 4 | 4 | 3 | 4 | 4 | 5 | 2 | 4 | 5 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 36701 | 58145 | Male | Loyal Customer | 51 | Personal Travel | Business | 925 | 3 | 5 | 3 | 2 | 5 | 4 | 2 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 54 | 28.0 | neutral or dissatisfied |
| 37701 | 113980 | Male | Loyal Customer | 45 | Business travel | Business | 1855 | 4 | 4 | 4 | 4 | 2 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 14.0 | satisfied |
| 38701 | 57892 | Male | Loyal Customer | 34 | Business travel | Business | 305 | 3 | 3 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 39701 | 63964 | Male | Loyal Customer | 60 | Personal Travel | Eco | 1192 | 2 | 4 | 2 | 4 | 3 | 2 | 4 | 3 | 3 | 2 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 40701 | 71232 | Male | Loyal Customer | 52 | Business travel | Business | 1602 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 41701 | 9714 | Male | Loyal Customer | 23 | Personal Travel | Eco | 199 | 2 | 5 | 0 | 5 | 5 | 0 | 5 | 5 | 1 | 5 | 2 | 4 | 2 | 5 | 20 | 29.0 | neutral or dissatisfied |
| 42701 | 9953 | Female | disloyal Customer | 38 | Business travel | Eco | 357 | 2 | 1 | 2 | 4 | 2 | 2 | 2 | 2 | 1 | 5 | 3 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 43701 | 51002 | Female | Loyal Customer | 7 | Personal Travel | Eco | 153 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | 4 | 3 | 1 | 3 | 3 | 1 | 0.0 | neutral or dissatisfied |
| 44701 | 35713 | Female | Loyal Customer | 15 | Personal Travel | Eco | 2586 | 2 | 5 | 2 | 1 | 2 | 1 | 1 | 4 | 5 | 4 | 5 | 1 | 3 | 1 | 0 | 22.0 | neutral or dissatisfied |
| 45701 | 73203 | Male | Loyal Customer | 53 | Personal Travel | Eco | 1258 | 4 | 5 | 4 | 3 | 5 | 4 | 4 | 5 | 4 | 3 | 4 | 3 | 5 | 5 | 33 | 54.0 | satisfied |
| 46701 | 57894 | Female | disloyal Customer | 20 | Business travel | Eco | 305 | 4 | 5 | 4 | 5 | 1 | 4 | 1 | 1 | 4 | 5 | 4 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 47701 | 96691 | Male | Loyal Customer | 39 | Business travel | Business | 3421 | 3 | 3 | 4 | 3 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 48701 | 37587 | Male | Loyal Customer | 17 | Business travel | Business | 2150 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 5 | 3 | 1 | 4 | 1 | 2 | 0.0 | neutral or dissatisfied |
| 49701 | 67465 | Female | Loyal Customer | 8 | Personal Travel | Eco | 592 | 3 | 3 | 3 | 3 | 2 | 3 | 2 | 2 | 3 | 1 | 4 | 5 | 4 | 2 | 3 | 0.0 | neutral or dissatisfied |
| 50701 | 39698 | Male | Loyal Customer | 38 | Personal Travel | Business | 298 | 1 | 4 | 1 | 3 | 4 | 5 | 5 | 5 | 5 | 1 | 5 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 51701 | 57449 | Male | Loyal Customer | 40 | Business travel | Business | 334 | 2 | 2 | 2 | 2 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 39.0 | satisfied |
| 52701 | 38344 | Male | Loyal Customer | 24 | Business travel | Business | 1173 | 4 | 4 | 1 | 1 | 4 | 4 | 4 | 4 | 3 | 1 | 4 | 1 | 3 | 4 | 7 | 34.0 | neutral or dissatisfied |
| 53701 | 60143 | Male | Loyal Customer | 46 | Business travel | Business | 720 | 2 | 1 | 2 | 2 | 1 | 5 | 2 | 5 | 5 | 5 | 5 | 1 | 5 | 3 | 0 | 0.0 | satisfied |
| 54701 | 59417 | Female | Loyal Customer | 66 | Personal Travel | Eco | 2556 | 2 | 1 | 2 | 4 | 5 | 3 | 3 | 1 | 1 | 2 | 1 | 1 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 55701 | 61469 | Female | Loyal Customer | 64 | Business travel | Business | 2253 | 4 | 5 | 4 | 4 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 56701 | 18933 | Male | Loyal Customer | 35 | Personal Travel | Eco | 448 | 2 | 4 | 2 | 3 | 5 | 2 | 5 | 5 | 1 | 3 | 3 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 57701 | 12513 | Female | Loyal Customer | 60 | Business travel | Business | 3250 | 2 | 2 | 2 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 25 | 36.0 | satisfied |
| 58701 | 47682 | Male | Loyal Customer | 30 | Personal Travel | Eco | 1269 | 1 | 4 | 1 | 3 | 5 | 1 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 5 | 18 | 33.0 | neutral or dissatisfied |
| 59701 | 128116 | Male | Loyal Customer | 28 | Business travel | Business | 1587 | 1 | 1 | 2 | 1 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 3 | 4 | 4 | 4 | 1.0 | satisfied |
| 60701 | 86508 | Male | Loyal Customer | 19 | Personal Travel | Eco | 760 | 5 | 3 | 5 | 3 | 5 | 5 | 4 | 5 | 2 | 3 | 4 | 1 | 3 | 5 | 4 | 0.0 | satisfied |
| 61701 | 125446 | Male | disloyal Customer | 27 | Business travel | Business | 2917 | 2 | 2 | 2 | 3 | 1 | 2 | 1 | 1 | 3 | 2 | 4 | 3 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 62701 | 43322 | Female | Loyal Customer | 49 | Business travel | Business | 2909 | 3 | 5 | 4 | 5 | 2 | 2 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 0 | 2.0 | neutral or dissatisfied |
| 63701 | 67612 | Male | Loyal Customer | 44 | Business travel | Business | 1205 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 21 | 4.0 | satisfied |
| 64701 | 9235 | Female | Loyal Customer | 42 | Business travel | Business | 2307 | 3 | 2 | 2 | 2 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 0 | 3.0 | neutral or dissatisfied |
| 65701 | 111094 | Female | Loyal Customer | 45 | Business travel | Business | 319 | 1 | 1 | 1 | 1 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 33 | 40.0 | satisfied |
| 66701 | 25235 | Female | Loyal Customer | 8 | Personal Travel | Eco | 919 | 3 | 4 | 3 | 4 | 2 | 3 | 2 | 2 | 2 | 4 | 3 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 67701 | 49718 | Female | Loyal Customer | 51 | Business travel | Eco | 326 | 5 | 2 | 2 | 2 | 4 | 2 | 2 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 68701 | 65741 | Female | Loyal Customer | 50 | Business travel | Business | 936 | 2 | 4 | 4 | 4 | 5 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 69701 | 88791 | Male | Loyal Customer | 56 | Business travel | Business | 1946 | 5 | 1 | 5 | 5 | 3 | 5 | 4 | 2 | 2 | 2 | 2 | 4 | 2 | 5 | 5 | 2.0 | satisfied |
| 70701 | 49778 | Female | Loyal Customer | 36 | Business travel | Business | 3500 | 5 | 5 | 1 | 5 | 5 | 3 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 2 | 0 | 0.0 | satisfied |
| 71701 | 98038 | Male | Loyal Customer | 55 | Business travel | Business | 1797 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 3 | 3 | 4 | 3 | 5 | 3 | 5 | 87 | 60.0 | satisfied |
| 72701 | 98156 | Male | Loyal Customer | 54 | Business travel | Business | 562 | 1 | 1 | 3 | 1 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 2 | 0.0 | satisfied |
| 73701 | 99595 | Male | Loyal Customer | 37 | Personal Travel | Eco | 802 | 0 | 4 | 0 | 5 | 4 | 0 | 4 | 4 | 4 | 3 | 4 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 74701 | 35830 | Female | disloyal Customer | 38 | Business travel | Eco | 937 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 1 | 4 | 3 | 3 | 4 | 4 | 107 | 102.0 | neutral or dissatisfied |
| 75701 | 35384 | Male | Loyal Customer | 35 | Business travel | Eco | 1076 | 4 | 1 | 2 | 1 | 4 | 4 | 4 | 4 | 2 | 5 | 1 | 2 | 1 | 4 | 0 | 0.0 | satisfied |
| 76701 | 15135 | Female | Loyal Customer | 29 | Business travel | Business | 1949 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 2 | 5 | 4 | 2 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 77701 | 76175 | Male | Loyal Customer | 58 | Personal Travel | Eco | 546 | 2 | 4 | 2 | 3 | 4 | 2 | 4 | 4 | 3 | 2 | 4 | 2 | 4 | 4 | 7 | 0.0 | neutral or dissatisfied |
| 78701 | 110150 | Male | disloyal Customer | 29 | Business travel | Eco | 979 | 3 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 4 | 5 | 3 | 1 | 3 | 3 | 0 | 4.0 | neutral or dissatisfied |
| 79701 | 14023 | Female | Loyal Customer | 27 | Business travel | Business | 3050 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 1 | 2 | 3 | 2 | 4 | 0 | 4.0 | satisfied |
| 80701 | 919 | Male | disloyal Customer | 25 | Business travel | Business | 89 | 1 | 3 | 1 | 3 | 2 | 1 | 2 | 2 | 1 | 3 | 4 | 3 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 81701 | 60196 | Male | Loyal Customer | 23 | Business travel | Business | 1709 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 5 | 5 | 27 | 22.0 | satisfied |
| 82701 | 36397 | Female | Loyal Customer | 33 | Personal Travel | Eco Plus | 2381 | 0 | 4 | 0 | 3 | 1 | 0 | 1 | 1 | 3 | 5 | 4 | 5 | 4 | 1 | 0 | 0.0 | satisfied |
| 83701 | 51105 | Female | Loyal Customer | 30 | Personal Travel | Eco | 86 | 3 | 4 | 3 | 3 | 1 | 3 | 1 | 1 | 3 | 4 | 4 | 4 | 4 | 1 | 10 | 3.0 | neutral or dissatisfied |
| 84701 | 43971 | Male | Loyal Customer | 20 | Personal Travel | Eco | 232 | 1 | 4 | 1 | 1 | 4 | 1 | 1 | 4 | 4 | 3 | 4 | 3 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 85701 | 9558 | Male | Loyal Customer | 45 | Business travel | Business | 1758 | 3 | 4 | 4 | 4 | 2 | 4 | 4 | 3 | 3 | 3 | 3 | 2 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 86701 | 86881 | Male | Loyal Customer | 61 | Personal Travel | Eco Plus | 484 | 4 | 5 | 4 | 3 | 2 | 4 | 2 | 2 | 4 | 4 | 5 | 5 | 5 | 2 | 2 | 0.0 | neutral or dissatisfied |
| 87701 | 13273 | Female | Loyal Customer | 37 | Personal Travel | Eco | 771 | 2 | 4 | 2 | 4 | 3 | 2 | 3 | 3 | 3 | 5 | 4 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 88701 | 65521 | Female | disloyal Customer | 50 | Business travel | Business | 1493 | 5 | 5 | 5 | 3 | 5 | 5 | 2 | 5 | 4 | 4 | 5 | 3 | 5 | 5 | 1 | 6.0 | satisfied |
| 89701 | 124442 | Female | disloyal Customer | 25 | Business travel | Eco Plus | 1044 | 3 | 4 | 3 | 3 | 5 | 3 | 4 | 5 | 4 | 5 | 3 | 4 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 90701 | 22581 | Male | Loyal Customer | 35 | Business travel | Business | 300 | 4 | 4 | 4 | 4 | 5 | 2 | 2 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 0 | 0.0 | satisfied |
| 91701 | 123196 | Male | Loyal Customer | 63 | Personal Travel | Eco | 547 | 2 | 0 | 2 | 4 | 3 | 2 | 2 | 3 | 4 | 2 | 5 | 4 | 5 | 3 | 3 | 14.0 | neutral or dissatisfied |
| 92701 | 315 | Female | Loyal Customer | 25 | Business travel | Business | 3380 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 3 | 4 | 5 | 4 | 5 | 5 | 2 | 3.0 | satisfied |
| 93701 | 108375 | Female | Loyal Customer | 28 | Personal Travel | Eco | 1855 | 3 | 4 | 3 | 3 | 1 | 3 | 1 | 1 | 3 | 5 | 4 | 1 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 94701 | 115865 | Male | Loyal Customer | 37 | Business travel | Business | 446 | 2 | 2 | 2 | 2 | 2 | 1 | 2 | 5 | 5 | 4 | 5 | 5 | 5 | 1 | 0 | 0.0 | satisfied |
| 95701 | 31661 | Female | disloyal Customer | 26 | Business travel | Eco | 853 | 2 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 4 | 4 | 4 | 3 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 96701 | 86618 | Female | disloyal Customer | 36 | Business travel | Business | 746 | 2 | 3 | 3 | 4 | 2 | 3 | 3 | 2 | 3 | 2 | 5 | 4 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 97701 | 93788 | Female | Loyal Customer | 8 | Business travel | Business | 1259 | 2 | 3 | 5 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 4 | 4 | 2 | 17 | 18.0 | neutral or dissatisfied |
| 98701 | 95648 | Female | Loyal Customer | 40 | Business travel | Business | 2005 | 2 | 2 | 2 | 2 | 3 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 2.0 | satisfied |
| 99701 | 92264 | Female | Loyal Customer | 57 | Business travel | Business | 2036 | 2 | 2 | 2 | 2 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 100701 | 29881 | Female | Loyal Customer | 59 | Business travel | Eco | 261 | 5 | 1 | 3 | 1 | 2 | 4 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 101701 | 5571 | Male | Loyal Customer | 45 | Personal Travel | Eco | 501 | 1 | 3 | 1 | 4 | 4 | 1 | 4 | 4 | 3 | 3 | 3 | 5 | 5 | 4 | 116 | 86.0 | neutral or dissatisfied |
| 102701 | 4501 | Male | Loyal Customer | 55 | Business travel | Business | 435 | 3 | 3 | 2 | 3 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 103701 | 94762 | Female | Loyal Customer | 64 | Business travel | Eco | 189 | 3 | 2 | 2 | 2 | 1 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 34 | 30.0 | neutral or dissatisfied |
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