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| ID | Описание | Дата |
|---|---|---|
| 158d5525-ec40-44bc-98f4-96451250acd5 | grow user-centric action-items | 2005-07-22 |
| 85511504-4d40-45e2-aa79-16d1843b942d | matrix strategic portals | 1978-07-24 |
| e7ffe337-7ca4-45c1-a3fb-1a4f0c211bf8 | drive bricks-and-clicks channels | 1975-03-13 |
| a3f7f75b-b699-4123-95f7-b6795c176a74 | engineer distributed interfaces | 1975-02-07 |
| 44acd203-1eb0-4bff-ad8f-be0464bbcf17 | unleash B2C deliverables | 1975-02-10 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 224 | 27177 | Female | Loyal Customer | 36 | Personal Travel | Eco | 2715 | 2 | 3 | 2 | 3 | 2 | 3 | 2 | 4 | 5 | 3 | 3 | 2 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 1224 | 114100 | Male | disloyal Customer | 35 | Business travel | Eco Plus | 1947 | 2 | 2 | 2 | 3 | 5 | 2 | 2 | 5 | 4 | 5 | 4 | 3 | 3 | 5 | 8 | 13.0 | neutral or dissatisfied |
| 2224 | 31376 | Male | Loyal Customer | 68 | Personal Travel | Eco | 977 | 2 | 4 | 2 | 3 | 2 | 2 | 4 | 2 | 4 | 4 | 4 | 3 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 3224 | 30121 | Female | Loyal Customer | 7 | Personal Travel | Eco | 82 | 3 | 4 | 0 | 4 | 2 | 0 | 2 | 2 | 1 | 3 | 1 | 5 | 5 | 2 | 104 | 105.0 | neutral or dissatisfied |
| 4224 | 86107 | Male | Loyal Customer | 46 | Business travel | Business | 3145 | 5 | 5 | 5 | 5 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 21 | 18.0 | satisfied |
| 5224 | 104146 | Male | Loyal Customer | 46 | Business travel | Business | 349 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 6224 | 2030 | Female | disloyal Customer | 26 | Business travel | Eco | 733 | 3 | 2 | 2 | 4 | 4 | 2 | 4 | 4 | 1 | 5 | 3 | 2 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 7224 | 183 | Male | disloyal Customer | 26 | Business travel | Business | 213 | 3 | 0 | 3 | 3 | 2 | 3 | 2 | 2 | 5 | 5 | 4 | 4 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 8224 | 8472 | Male | Loyal Customer | 54 | Business travel | Business | 2784 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 1 | 0.0 | satisfied |
| 9224 | 66582 | Male | Loyal Customer | 16 | Business travel | Business | 2655 | 3 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 4 | 4 | 2 | 0 | 50.0 | satisfied |
| 10224 | 56379 | Male | disloyal Customer | 55 | Business travel | Business | 200 | 4 | 5 | 5 | 1 | 2 | 4 | 2 | 2 | 4 | 5 | 5 | 5 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 11224 | 50397 | Female | Loyal Customer | 61 | Business travel | Business | 3805 | 1 | 1 | 1 | 1 | 2 | 3 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 0 | 4.0 | satisfied |
| 12224 | 25804 | Female | Loyal Customer | 15 | Personal Travel | Eco | 762 | 1 | 4 | 1 | 3 | 5 | 1 | 5 | 5 | 1 | 4 | 3 | 4 | 4 | 5 | 1 | 0.0 | neutral or dissatisfied |
| 13224 | 129515 | Female | Loyal Customer | 37 | Personal Travel | Eco | 1744 | 1 | 5 | 1 | 2 | 2 | 1 | 2 | 2 | 3 | 2 | 5 | 4 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 14224 | 91611 | Female | Loyal Customer | 60 | Business travel | Business | 2836 | 1 | 1 | 1 | 1 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 6 | 0.0 | satisfied |
| 15224 | 102734 | Female | Loyal Customer | 39 | Personal Travel | Eco | 365 | 3 | 4 | 3 | 5 | 5 | 3 | 1 | 5 | 5 | 2 | 5 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 16224 | 51020 | Female | Loyal Customer | 14 | Personal Travel | Eco | 421 | 1 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 3 | 3 | 1 | 1 | 49 | 50.0 | neutral or dissatisfied |
| 17224 | 108868 | Female | disloyal Customer | 46 | Business travel | Business | 1287 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 2 | 5 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 18224 | 57551 | Female | disloyal Customer | 23 | Business travel | Eco | 1133 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 1 | 5 | 3 | 4 | 3 | 4 | 1 | 102 | 83.0 | neutral or dissatisfied |
| 19224 | 29021 | Male | disloyal Customer | 39 | Business travel | Eco | 578 | 2 | 5 | 2 | 3 | 2 | 2 | 2 | 2 | 3 | 3 | 5 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 20224 | 54451 | Female | Loyal Customer | 36 | Personal Travel | Eco | 844 | 2 | 4 | 2 | 1 | 5 | 2 | 3 | 5 | 5 | 3 | 5 | 4 | 4 | 5 | 48 | 48.0 | neutral or dissatisfied |
| 21224 | 100421 | Female | Loyal Customer | 50 | Personal Travel | Eco Plus | 1034 | 3 | 2 | 3 | 4 | 2 | 3 | 3 | 5 | 5 | 3 | 5 | 3 | 5 | 4 | 55 | 100.0 | neutral or dissatisfied |
| 22224 | 15238 | Male | Loyal Customer | 78 | Business travel | Eco | 129 | 1 | 0 | 0 | 3 | 4 | 1 | 3 | 4 | 3 | 4 | 4 | 2 | 3 | 4 | 26 | 40.0 | neutral or dissatisfied |
| 23224 | 67800 | Female | Loyal Customer | 21 | Business travel | Business | 3301 | 1 | 3 | 3 | 3 | 1 | 1 | 1 | 1 | 1 | 5 | 4 | 2 | 3 | 1 | 0 | 1.0 | neutral or dissatisfied |
| 24224 | 125413 | Female | Loyal Customer | 43 | Business travel | Business | 735 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 2 | 1.0 | satisfied |
| 25224 | 46362 | Male | Loyal Customer | 47 | Business travel | Business | 2138 | 3 | 3 | 3 | 3 | 3 | 1 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 2 | 33 | 9.0 | satisfied |
| 26224 | 10861 | Female | Loyal Customer | 49 | Business travel | Business | 3534 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 27224 | 13455 | Female | Loyal Customer | 44 | Personal Travel | Eco | 409 | 3 | 5 | 5 | 4 | 1 | 3 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 10 | 33.0 | neutral or dissatisfied |
| 28224 | 78628 | Male | disloyal Customer | 26 | Business travel | Eco | 1342 | 4 | 4 | 4 | 3 | 1 | 4 | 1 | 1 | 3 | 2 | 4 | 1 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 29224 | 19626 | Female | Loyal Customer | 29 | Business travel | Business | 2118 | 3 | 3 | 2 | 3 | 5 | 5 | 5 | 1 | 2 | 2 | 5 | 5 | 5 | 5 | 158 | 164.0 | satisfied |
| 30224 | 67668 | Male | Loyal Customer | 35 | Business travel | Business | 1464 | 3 | 3 | 3 | 3 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 0.0 | satisfied |
| 31224 | 34014 | Female | Loyal Customer | 13 | Personal Travel | Eco | 1576 | 3 | 5 | 3 | 5 | 2 | 3 | 2 | 2 | 5 | 2 | 5 | 3 | 5 | 2 | 33 | 27.0 | neutral or dissatisfied |
| 32224 | 18708 | Female | Loyal Customer | 68 | Business travel | Eco Plus | 201 | 4 | 1 | 1 | 1 | 1 | 1 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 15 | 14.0 | satisfied |
| 33224 | 127438 | Female | Loyal Customer | 20 | Personal Travel | Eco | 1009 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 34224 | 108759 | Female | Loyal Customer | 44 | Business travel | Business | 1582 | 1 | 1 | 1 | 1 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 3 | 0.0 | satisfied |
| 35224 | 71290 | Male | Loyal Customer | 64 | Business travel | Eco Plus | 333 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 2 | 4 | 1 | 3 | 2 | 0 | 29.0 | neutral or dissatisfied |
| 36224 | 31779 | Male | Loyal Customer | 9 | Personal Travel | Eco | 602 | 3 | 5 | 3 | 3 | 1 | 3 | 1 | 1 | 4 | 5 | 5 | 5 | 5 | 1 | 23 | 29.0 | neutral or dissatisfied |
| 37224 | 61489 | Female | disloyal Customer | 26 | Business travel | Business | 954 | 5 | 5 | 5 | 4 | 3 | 5 | 2 | 3 | 5 | 5 | 3 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 38224 | 685 | Male | Loyal Customer | 54 | Business travel | Business | 309 | 2 | 4 | 4 | 4 | 5 | 4 | 3 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 39224 | 89281 | Male | Loyal Customer | 48 | Business travel | Business | 453 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 6 | 1.0 | satisfied |
| 40224 | 61760 | Female | Loyal Customer | 9 | Personal Travel | Eco | 1303 | 2 | 5 | 2 | 5 | 1 | 2 | 1 | 1 | 5 | 2 | 4 | 3 | 4 | 1 | 2 | 0.0 | neutral or dissatisfied |
| 41224 | 113874 | Female | Loyal Customer | 35 | Personal Travel | Eco | 1334 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 3 | 3 | 5 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 42224 | 48393 | Male | Loyal Customer | 32 | Personal Travel | Eco | 522 | 2 | 5 | 2 | 4 | 3 | 2 | 3 | 3 | 3 | 2 | 5 | 3 | 5 | 3 | 59 | 43.0 | neutral or dissatisfied |
| 43224 | 23153 | Male | disloyal Customer | 20 | Business travel | Business | 223 | 5 | 3 | 5 | 3 | 5 | 5 | 5 | 5 | 4 | 1 | 5 | 5 | 2 | 5 | 6 | 0.0 | satisfied |
| 44224 | 70920 | Male | disloyal Customer | 30 | Business travel | Eco | 612 | 3 | 4 | 2 | 3 | 2 | 1 | 1 | 1 | 2 | 4 | 3 | 1 | 4 | 1 | 290 | 290.0 | neutral or dissatisfied |
| 45224 | 9886 | Female | Loyal Customer | 51 | Business travel | Business | 1521 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 2 | 2 | 2 | 2 | 4 | 2 | 5 | 0 | 3.0 | satisfied |
| 46224 | 110520 | Male | Loyal Customer | 22 | Business travel | Business | 551 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 4 | 2 | 4 | 4 | 5 | 5 | 6 | 0.0 | satisfied |
| 47224 | 59906 | Male | Loyal Customer | 54 | Business travel | Business | 2300 | 4 | 4 | 2 | 4 | 4 | 5 | 4 | 2 | 2 | 2 | 2 | 5 | 2 | 4 | 10 | 0.0 | satisfied |
| 48224 | 49466 | Female | disloyal Customer | 49 | Business travel | Eco | 308 | 4 | 4 | 4 | 3 | 2 | 4 | 2 | 2 | 4 | 4 | 3 | 5 | 2 | 2 | 0 | 14.0 | satisfied |
| 49224 | 59173 | Male | Loyal Customer | 19 | Personal Travel | Eco Plus | 1846 | 3 | 2 | 2 | 3 | 1 | 2 | 1 | 1 | 1 | 5 | 3 | 2 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 50224 | 15669 | Male | Loyal Customer | 60 | Business travel | Eco | 641 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 1 | 5 | 1 | 3 | 3 | 4 | 5 | 14.0 | satisfied |
| 51224 | 123309 | Male | Loyal Customer | 49 | Business travel | Business | 650 | 3 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 52224 | 110487 | Female | Loyal Customer | 46 | Personal Travel | Eco | 883 | 2 | 3 | 2 | 4 | 2 | 3 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 5 | 0 | 9.0 | neutral or dissatisfied |
| 53224 | 22862 | Male | Loyal Customer | 44 | Personal Travel | Eco | 147 | 4 | 5 | 0 | 1 | 2 | 0 | 5 | 2 | 5 | 4 | 2 | 4 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 54224 | 124204 | Female | Loyal Customer | 50 | Business travel | Business | 2176 | 1 | 1 | 1 | 1 | 3 | 3 | 5 | 4 | 4 | 3 | 4 | 4 | 4 | 5 | 11 | 0.0 | satisfied |
| 55224 | 27860 | Female | Loyal Customer | 44 | Personal Travel | Eco | 1448 | 1 | 2 | 1 | 2 | 5 | 1 | 1 | 5 | 5 | 1 | 5 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 56224 | 36316 | Male | Loyal Customer | 53 | Business travel | Eco | 395 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 4 | 2 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 57224 | 107085 | Male | Loyal Customer | 50 | Personal Travel | Eco Plus | 395 | 0 | 4 | 0 | 3 | 1 | 0 | 1 | 1 | 4 | 4 | 4 | 3 | 4 | 1 | 0 | 0.0 | satisfied |
| 58224 | 85621 | Male | Loyal Customer | 57 | Personal Travel | Eco | 259 | 1 | 4 | 1 | 4 | 3 | 1 | 3 | 3 | 2 | 1 | 4 | 5 | 3 | 3 | 2 | 8.0 | neutral or dissatisfied |
| 59224 | 63339 | Male | disloyal Customer | 36 | Business travel | Eco | 447 | 4 | 2 | 4 | 4 | 4 | 4 | 1 | 4 | 1 | 1 | 3 | 1 | 3 | 4 | 13 | 46.0 | neutral or dissatisfied |
| 60224 | 29901 | Male | Loyal Customer | 28 | Business travel | Business | 3544 | 3 | 3 | 4 | 3 | 3 | 4 | 4 | 3 | 2 | 2 | 5 | 2 | 1 | 3 | 0 | 0.0 | satisfied |
| 61224 | 71932 | Male | Loyal Customer | 51 | Business travel | Eco Plus | 1744 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 2 | 1 | 2 | 2 | 3 | 4 | 76 | 57.0 | neutral or dissatisfied |
| 62224 | 122141 | Male | disloyal Customer | 24 | Business travel | Eco | 541 | 4 | 0 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 3 | 5 | 4 | 0 | 35.0 | neutral or dissatisfied |
| 63224 | 108044 | Male | disloyal Customer | 25 | Business travel | Business | 591 | 2 | 4 | 2 | 1 | 1 | 2 | 1 | 1 | 4 | 5 | 5 | 4 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 64224 | 39972 | Female | Loyal Customer | 37 | Business travel | Eco | 1262 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 2 | 5 | 3 | 2 | 2 | 0 | 0.0 | satisfied |
| 65224 | 48731 | Male | Loyal Customer | 57 | Business travel | Business | 193 | 3 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 66224 | 112839 | Male | Loyal Customer | 42 | Business travel | Business | 1390 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 67224 | 4358 | Male | Loyal Customer | 46 | Business travel | Business | 3441 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 68224 | 55722 | Female | Loyal Customer | 55 | Personal Travel | Eco Plus | 1062 | 3 | 4 | 3 | 3 | 3 | 5 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 69224 | 26047 | Female | Loyal Customer | 39 | Business travel | Eco | 432 | 3 | 4 | 3 | 4 | 3 | 4 | 3 | 3 | 1 | 3 | 1 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 70224 | 99544 | Female | Loyal Customer | 47 | Business travel | Business | 829 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 3.0 | satisfied |
| 71224 | 29490 | Female | Loyal Customer | 53 | Business travel | Business | 1861 | 5 | 5 | 5 | 5 | 2 | 3 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 1 | 0 | 0.0 | satisfied |
| 72224 | 102322 | Female | Loyal Customer | 47 | Business travel | Business | 3450 | 2 | 2 | 2 | 2 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 73224 | 124781 | Male | Loyal Customer | 18 | Business travel | Business | 2861 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 4 | 3 | 1 | 2 | 3 | 36 | 51.0 | neutral or dissatisfied |
| 74224 | 108197 | Female | Loyal Customer | 67 | Business travel | Eco Plus | 590 | 2 | 4 | 3 | 3 | 5 | 4 | 4 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 21 | 11.0 | neutral or dissatisfied |
| 75224 | 59815 | Male | Loyal Customer | 64 | Personal Travel | Business | 997 | 3 | 3 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 1 | 4 | 4 | 60 | 47.0 | neutral or dissatisfied |
| 76224 | 1925 | Female | Loyal Customer | 36 | Business travel | Business | 383 | 1 | 1 | 3 | 1 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 1 | 0.0 | satisfied |
| 77224 | 8916 | Female | Loyal Customer | 49 | Business travel | Business | 2314 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 78224 | 30492 | Male | Loyal Customer | 22 | Business travel | Eco | 604 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 3 | 4 | 3 | 1 | 0 | 12.0 | neutral or dissatisfied |
| 79224 | 20536 | Male | Loyal Customer | 38 | Business travel | Business | 533 | 3 | 3 | 3 | 3 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 1 | 4 | 4 | 0 | 0.0 | satisfied |
| 80224 | 22466 | Male | Loyal Customer | 68 | Personal Travel | Eco | 143 | 3 | 2 | 3 | 4 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 4 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 81224 | 103052 | Male | Loyal Customer | 34 | Business travel | Business | 3458 | 3 | 1 | 1 | 1 | 1 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 27 | 23.0 | neutral or dissatisfied |
| 82224 | 97638 | Male | Loyal Customer | 31 | Business travel | Business | 1587 | 4 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 2 | 4 | 2 | 3 | 4 | 0 | 6.0 | neutral or dissatisfied |
| 83224 | 41571 | Female | Loyal Customer | 62 | Personal Travel | Eco | 1428 | 1 | 5 | 1 | 1 | 5 | 5 | 2 | 4 | 4 | 1 | 4 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 84224 | 125927 | Female | Loyal Customer | 11 | Personal Travel | Eco | 993 | 3 | 5 | 3 | 2 | 3 | 3 | 3 | 3 | 5 | 2 | 4 | 5 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 85224 | 120791 | Male | Loyal Customer | 18 | Personal Travel | Eco | 678 | 3 | 5 | 3 | 3 | 4 | 3 | 1 | 4 | 2 | 3 | 1 | 5 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 86224 | 52085 | Male | Loyal Customer | 47 | Business travel | Eco | 438 | 1 | 5 | 5 | 5 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 2 | 4 | 1 | 0 | 1.0 | neutral or dissatisfied |
| 87224 | 28216 | Male | Loyal Customer | 57 | Business travel | Eco Plus | 933 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 5 | 1 | 5 | 5 | 0.0 | satisfied |
| 88224 | 125201 | Female | Loyal Customer | 60 | Business travel | Eco | 651 | 2 | 5 | 5 | 5 | 1 | 3 | 4 | 2 | 2 | 2 | 2 | 4 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 89224 | 113962 | Female | Loyal Customer | 60 | Business travel | Business | 1790 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 3 | 2 | 4 | 109 | 103.0 | satisfied |
| 90224 | 95090 | Male | Loyal Customer | 11 | Personal Travel | Eco | 277 | 3 | 2 | 3 | 4 | 2 | 3 | 5 | 2 | 1 | 5 | 3 | 2 | 4 | 2 | 1 | 7.0 | neutral or dissatisfied |
| 91224 | 124324 | Female | Loyal Customer | 34 | Personal Travel | Eco | 255 | 1 | 4 | 0 | 4 | 4 | 0 | 4 | 4 | 3 | 5 | 4 | 4 | 5 | 4 | 68 | 64.0 | neutral or dissatisfied |
| 92224 | 5545 | Female | Loyal Customer | 57 | Personal Travel | Eco | 431 | 0 | 5 | 0 | 2 | 2 | 5 | 5 | 5 | 5 | 0 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 93224 | 27791 | Male | Loyal Customer | 35 | Business travel | Eco | 1533 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 5 | 2 | 4 | 2 | 5 | 4 | 0 | 0.0 | satisfied |
| 94224 | 75662 | Female | Loyal Customer | 43 | Business travel | Business | 304 | 3 | 3 | 3 | 3 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 95224 | 115897 | Male | Loyal Customer | 43 | Business travel | Business | 308 | 2 | 2 | 3 | 2 | 1 | 3 | 5 | 4 | 4 | 4 | 4 | 1 | 4 | 5 | 77 | 73.0 | satisfied |
| 96224 | 67382 | Female | disloyal Customer | 40 | Business travel | Business | 641 | 5 | 5 | 5 | 3 | 2 | 5 | 2 | 2 | 3 | 4 | 5 | 3 | 4 | 2 | 12 | 18.0 | satisfied |
| 97224 | 36497 | Male | Loyal Customer | 33 | Business travel | Business | 3899 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 1 | 4 | 4 | 0 | 0.0 | satisfied |
| 98224 | 6078 | Male | Loyal Customer | 15 | Personal Travel | Eco | 630 | 2 | 1 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 3 | 3 | 2 | 0 | 19.0 | neutral or dissatisfied |
| 99224 | 109416 | Male | Loyal Customer | 43 | Business travel | Business | 3553 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 100224 | 45094 | Male | disloyal Customer | 27 | Business travel | Business | 157 | 1 | 1 | 1 | 4 | 5 | 1 | 5 | 5 | 3 | 3 | 4 | 3 | 4 | 5 | 0 | 13.0 | neutral or dissatisfied |
| 101224 | 15015 | Female | Loyal Customer | 39 | Business travel | Business | 157 | 1 | 5 | 5 | 5 | 3 | 1 | 3 | 2 | 5 | 1 | 1 | 3 | 2 | 3 | 172 | 163.0 | neutral or dissatisfied |
| 102224 | 50298 | Female | Loyal Customer | 41 | Business travel | Eco | 308 | 5 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 1 | 1 | 4 | 2 | 2 | 5 | 0 | 0.0 | satisfied |
| 103224 | 33701 | Female | Loyal Customer | 52 | Business travel | Eco | 899 | 2 | 1 | 1 | 1 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 1 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
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