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| ID | Описание | Дата |
|---|---|---|
| 9aa465f6-b50b-4cf4-a7d7-794819e60a4a | integrate back-end convergence | 1980-05-23 |
| 681839ec-6133-4f64-9080-b2bdc9034d36 | reinvent B2C systems | 2010-05-30 |
| 764365ba-9b7d-449c-aea7-100afde5c873 | benchmark e-business relationships | 2020-09-06 |
| 6d69c544-e386-4168-aae5-21b1fab65b3c | harness end-to-end partnerships | 1998-07-18 |
| 26a02d43-dbe2-468a-8e9c-00a4def46561 | innovate 24/7 convergence | 1986-06-18 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 513 | 119054 | Female | Loyal Customer | 31 | Personal Travel | Eco | 2279 | 1 | 5 | 1 | 2 | 3 | 1 | 3 | 3 | 5 | 3 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 1513 | 19161 | Female | disloyal Customer | 42 | Business travel | Eco | 304 | 4 | 2 | 4 | 3 | 2 | 4 | 4 | 2 | 2 | 1 | 4 | 4 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 2513 | 10421 | Male | Loyal Customer | 59 | Business travel | Business | 2323 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 3513 | 27165 | Male | Loyal Customer | 58 | Business travel | Business | 2640 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 2 | 2 | 3 | 5 | 4 | 2 | 4 | 3 | 0.0 | satisfied |
| 4513 | 29015 | Male | disloyal Customer | 27 | Business travel | Business | 271 | 3 | 3 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 5 | 1 | 1 | 3 | 4 | 2 | 0.0 | neutral or dissatisfied |
| 5513 | 21532 | Female | Loyal Customer | 14 | Personal Travel | Eco | 331 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 2 | 2 | 3 | 3 | 4 | 5 | 3 | 15.0 | neutral or dissatisfied |
| 6513 | 59492 | Male | Loyal Customer | 15 | Personal Travel | Eco | 901 | 5 | 3 | 5 | 4 | 1 | 5 | 1 | 1 | 4 | 1 | 3 | 3 | 3 | 1 | 0 | 0.0 | satisfied |
| 7513 | 117977 | Male | Loyal Customer | 58 | Personal Travel | Eco | 255 | 3 | 5 | 3 | 4 | 4 | 3 | 4 | 4 | 2 | 2 | 4 | 5 | 4 | 4 | 6 | 4.0 | neutral or dissatisfied |
| 8513 | 49340 | Female | disloyal Customer | 27 | Business travel | Eco | 421 | 4 | 0 | 4 | 5 | 2 | 4 | 2 | 2 | 1 | 2 | 5 | 2 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 9513 | 59013 | Female | disloyal Customer | 49 | Business travel | Business | 1744 | 4 | 4 | 4 | 2 | 5 | 4 | 5 | 5 | 5 | 3 | 4 | 3 | 4 | 5 | 9 | 0.0 | satisfied |
| 10513 | 120520 | Female | Loyal Customer | 59 | Business travel | Business | 96 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 11513 | 117922 | Male | disloyal Customer | 23 | Business travel | Eco | 255 | 1 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 3 | 5 | 3 | 4 | 1 | 10 | 2.0 | neutral or dissatisfied |
| 12513 | 26500 | Female | Loyal Customer | 43 | Business travel | Business | 2089 | 5 | 5 | 2 | 5 | 2 | 3 | 1 | 4 | 4 | 4 | 4 | 2 | 4 | 3 | 0 | 0.0 | satisfied |
| 13513 | 17812 | Female | Loyal Customer | 80 | Business travel | Business | 675 | 2 | 3 | 3 | 3 | 3 | 4 | 3 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 21 | 18.0 | neutral or dissatisfied |
| 14513 | 15035 | Female | Loyal Customer | 45 | Business travel | Business | 3019 | 5 | 5 | 5 | 5 | 3 | 3 | 3 | 4 | 4 | 5 | 4 | 4 | 4 | 2 | 0 | 0.0 | satisfied |
| 15513 | 82496 | Female | Loyal Customer | 55 | Personal Travel | Eco | 488 | 1 | 5 | 1 | 3 | 5 | 5 | 4 | 2 | 2 | 1 | 1 | 4 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 16513 | 129018 | Female | disloyal Customer | 41 | Business travel | Eco | 876 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | 4 | 4 | 3 | 3 | 3 | 39 | 0.0 | neutral or dissatisfied |
| 17513 | 55765 | Female | Loyal Customer | 35 | Personal Travel | Eco | 224 | 2 | 4 | 2 | 3 | 1 | 2 | 1 | 1 | 4 | 3 | 5 | 3 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 18513 | 32944 | Female | Loyal Customer | 64 | Personal Travel | Eco | 101 | 2 | 5 | 2 | 2 | 3 | 5 | 5 | 5 | 5 | 2 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 19513 | 65804 | Female | Loyal Customer | 26 | Business travel | Eco | 1389 | 4 | 2 | 2 | 2 | 4 | 4 | 2 | 4 | 2 | 4 | 3 | 1 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 20513 | 100427 | Female | Loyal Customer | 27 | Business travel | Business | 1620 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 5 | 3 | 4 | 4 | 4 | 52 | 13.0 | neutral or dissatisfied |
| 21513 | 81129 | Female | Loyal Customer | 12 | Personal Travel | Eco | 991 | 3 | 5 | 3 | 4 | 2 | 3 | 2 | 2 | 5 | 5 | 4 | 3 | 5 | 2 | 2 | 4.0 | neutral or dissatisfied |
| 22513 | 24017 | Female | disloyal Customer | 26 | Business travel | Eco | 427 | 1 | 1 | 1 | 3 | 5 | 1 | 4 | 5 | 3 | 1 | 3 | 4 | 3 | 5 | 1 | 0.0 | neutral or dissatisfied |
| 23513 | 64436 | Female | Loyal Customer | 36 | Business travel | Business | 2419 | 5 | 5 | 5 | 5 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 24513 | 9859 | Female | Loyal Customer | 7 | Personal Travel | Eco | 642 | 1 | 3 | 1 | 4 | 5 | 1 | 5 | 5 | 2 | 5 | 4 | 1 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 25513 | 43025 | Male | Loyal Customer | 58 | Business travel | Business | 259 | 3 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 26513 | 66772 | Male | Loyal Customer | 52 | Business travel | Business | 3528 | 4 | 4 | 2 | 4 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 27513 | 31844 | Male | Loyal Customer | 39 | Business travel | Business | 2640 | 2 | 2 | 2 | 2 | 4 | 5 | 1 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 0 | 0.0 | satisfied |
| 28513 | 6378 | Male | Loyal Customer | 55 | Business travel | Business | 3375 | 2 | 1 | 1 | 1 | 2 | 2 | 2 | 4 | 4 | 3 | 2 | 4 | 4 | 1 | 11 | 8.0 | neutral or dissatisfied |
| 29513 | 107982 | Male | disloyal Customer | 25 | Business travel | Business | 271 | 5 | 0 | 5 | 4 | 2 | 5 | 2 | 2 | 3 | 2 | 4 | 4 | 4 | 2 | 0 | 5.0 | satisfied |
| 30513 | 125158 | Female | disloyal Customer | 22 | Business travel | Eco | 813 | 1 | 1 | 1 | 4 | 3 | 1 | 3 | 3 | 1 | 3 | 3 | 2 | 4 | 3 | 0 | 83.0 | neutral or dissatisfied |
| 31513 | 69197 | Female | Loyal Customer | 40 | Business travel | Business | 733 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 32513 | 103634 | Male | Loyal Customer | 45 | Business travel | Business | 1587 | 1 | 1 | 1 | 1 | 3 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 12 | 8.0 | satisfied |
| 33513 | 6115 | Female | Loyal Customer | 30 | Business travel | Business | 409 | 5 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 3 | 5 | 5 | 3 | 4 | 2 | 0 | 14.0 | satisfied |
| 34513 | 19154 | Male | Loyal Customer | 38 | Business travel | Eco | 304 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 2 | 3 | 3 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 35513 | 25488 | Female | disloyal Customer | 33 | Business travel | Eco | 547 | 1 | 4 | 1 | 3 | 2 | 1 | 2 | 2 | 1 | 5 | 4 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 36513 | 86391 | Female | Loyal Customer | 41 | Business travel | Business | 3093 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 37513 | 77893 | Female | Loyal Customer | 56 | Business travel | Business | 3286 | 1 | 1 | 4 | 1 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 0 | 0.0 | satisfied |
| 38513 | 81718 | Female | Loyal Customer | 34 | Business travel | Business | 1416 | 3 | 3 | 3 | 3 | 2 | 5 | 5 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 0 | 0.0 | satisfied |
| 39513 | 124892 | Female | Loyal Customer | 40 | Business travel | Business | 728 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 13 | 2.0 | satisfied |
| 40513 | 5536 | Male | Loyal Customer | 33 | Personal Travel | Eco | 404 | 4 | 5 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 41513 | 19138 | Female | Loyal Customer | 36 | Business travel | Eco Plus | 323 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 2 | 1 | 5 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 42513 | 36543 | Male | Loyal Customer | 36 | Business travel | Business | 1197 | 2 | 2 | 2 | 2 | 3 | 4 | 1 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 31 | 15.0 | satisfied |
| 43513 | 100833 | Male | Loyal Customer | 12 | Business travel | Business | 711 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 2 | 3 | 4 | 4 | 2 | 9 | 0.0 | neutral or dissatisfied |
| 44513 | 66113 | Female | disloyal Customer | 27 | Business travel | Business | 583 | 1 | 1 | 1 | 3 | 3 | 1 | 4 | 3 | 4 | 3 | 4 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 45513 | 1261 | Male | Loyal Customer | 63 | Personal Travel | Eco | 113 | 2 | 1 | 2 | 4 | 1 | 2 | 4 | 1 | 1 | 5 | 4 | 4 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 46513 | 59341 | Female | Loyal Customer | 41 | Business travel | Business | 2338 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 8 | 0.0 | satisfied |
| 47513 | 9216 | Female | disloyal Customer | 39 | Business travel | Business | 157 | 4 | 4 | 4 | 3 | 1 | 4 | 1 | 1 | 3 | 4 | 5 | 3 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 48513 | 19847 | Male | disloyal Customer | 24 | Business travel | Eco | 585 | 3 | 3 | 3 | 3 | 3 | 2 | 4 | 2 | 4 | 4 | 3 | 4 | 4 | 4 | 147 | 155.0 | neutral or dissatisfied |
| 49513 | 121526 | Female | Loyal Customer | 46 | Business travel | Business | 912 | 4 | 4 | 4 | 4 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 2 | 0.0 | satisfied |
| 50513 | 129707 | Male | Loyal Customer | 39 | Business travel | Business | 337 | 1 | 1 | 4 | 1 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 8.0 | satisfied |
| 51513 | 59500 | Male | Loyal Customer | 47 | Personal Travel | Eco | 758 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 3 | 3 | 5 | 4 | 5 | 4 | 35 | 23.0 | neutral or dissatisfied |
| 52513 | 44237 | Female | disloyal Customer | 22 | Business travel | Business | 235 | 5 | 3 | 5 | 3 | 2 | 5 | 2 | 2 | 1 | 1 | 4 | 3 | 5 | 2 | 0 | 0.0 | satisfied |
| 53513 | 49567 | Male | disloyal Customer | 38 | Business travel | Eco | 86 | 1 | 4 | 1 | 1 | 4 | 1 | 3 | 4 | 3 | 2 | 3 | 3 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 54513 | 70156 | Male | Loyal Customer | 56 | Personal Travel | Eco | 550 | 5 | 4 | 5 | 2 | 4 | 5 | 4 | 4 | 3 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 55513 | 55073 | Female | Loyal Customer | 30 | Business travel | Business | 1635 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 3 | 1 | 2 | 2 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 56513 | 113562 | Female | Loyal Customer | 59 | Business travel | Business | 1585 | 4 | 5 | 5 | 5 | 3 | 4 | 4 | 2 | 2 | 2 | 4 | 4 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 57513 | 13299 | Male | Loyal Customer | 25 | Personal Travel | Eco Plus | 657 | 4 | 4 | 3 | 4 | 2 | 3 | 4 | 2 | 3 | 5 | 4 | 3 | 3 | 2 | 5 | 0.0 | satisfied |
| 58513 | 45725 | Female | Loyal Customer | 63 | Personal Travel | Eco | 852 | 3 | 4 | 3 | 2 | 2 | 5 | 4 | 5 | 5 | 3 | 3 | 5 | 5 | 5 | 12 | 0.0 | neutral or dissatisfied |
| 59513 | 7845 | Male | Loyal Customer | 58 | Business travel | Business | 2781 | 1 | 1 | 1 | 1 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 60513 | 62389 | Female | Loyal Customer | 39 | Business travel | Business | 1204 | 1 | 1 | 1 | 1 | 2 | 3 | 4 | 1 | 1 | 1 | 1 | 2 | 1 | 3 | 0 | 10.0 | neutral or dissatisfied |
| 61513 | 18902 | Female | Loyal Customer | 35 | Personal Travel | Eco | 448 | 5 | 5 | 5 | 1 | 4 | 5 | 4 | 4 | 3 | 4 | 5 | 3 | 5 | 4 | 47 | 44.0 | satisfied |
| 62513 | 44333 | Female | Loyal Customer | 60 | Business travel | Business | 230 | 2 | 2 | 1 | 2 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 1 | 0 | 0.0 | satisfied |
| 63513 | 71324 | Male | Loyal Customer | 41 | Business travel | Business | 1514 | 4 | 3 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 0 | 5.0 | neutral or dissatisfied |
| 64513 | 112846 | Male | disloyal Customer | 23 | Business travel | Business | 1357 | 4 | 0 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 3 | 5 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 65513 | 5699 | Male | Loyal Customer | 51 | Business travel | Eco | 234 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 5 | 1 | 2 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 66513 | 41905 | Male | Loyal Customer | 58 | Business travel | Eco | 129 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 5 | 5 | 3 | 1 | 1 | 3 | 0 | 0.0 | satisfied |
| 67513 | 86846 | Female | Loyal Customer | 50 | Personal Travel | Eco | 484 | 1 | 2 | 1 | 2 | 2 | 3 | 5 | 4 | 4 | 1 | 4 | 4 | 4 | 3 | 15 | 0.0 | neutral or dissatisfied |
| 68513 | 83374 | Male | Loyal Customer | 54 | Personal Travel | Eco | 1124 | 3 | 5 | 3 | 5 | 5 | 3 | 5 | 5 | 5 | 4 | 5 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 69513 | 107379 | Female | Loyal Customer | 66 | Personal Travel | Business | 468 | 2 | 5 | 5 | 2 | 4 | 5 | 5 | 3 | 3 | 5 | 3 | 4 | 3 | 3 | 65 | 70.0 | neutral or dissatisfied |
| 70513 | 6303 | Female | Loyal Customer | 46 | Business travel | Business | 296 | 2 | 5 | 5 | 5 | 4 | 4 | 4 | 2 | 2 | 2 | 2 | 1 | 2 | 2 | 95 | 82.0 | neutral or dissatisfied |
| 71513 | 125289 | Female | Loyal Customer | 57 | Business travel | Business | 678 | 4 | 4 | 4 | 4 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 72513 | 29250 | Male | Loyal Customer | 40 | Business travel | Eco | 834 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 1 | 4 | 3 | 5 | 1 | 4 | 0 | 0.0 | satisfied |
| 73513 | 34326 | Female | Loyal Customer | 31 | Personal Travel | Business | 846 | 3 | 1 | 3 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 1 | 4 | 4 | 12 | 7.0 | neutral or dissatisfied |
| 74513 | 50065 | Female | Loyal Customer | 31 | Business travel | Business | 1773 | 1 | 5 | 5 | 5 | 1 | 1 | 1 | 1 | 4 | 2 | 3 | 1 | 3 | 1 | 15 | 15.0 | neutral or dissatisfied |
| 75513 | 11561 | Male | disloyal Customer | 20 | Business travel | Eco | 657 | 2 | 0 | 2 | 3 | 2 | 2 | 2 | 2 | 3 | 2 | 5 | 3 | 4 | 2 | 9 | 1.0 | neutral or dissatisfied |
| 76513 | 128666 | Female | disloyal Customer | 46 | Business travel | Business | 2288 | 2 | 3 | 3 | 3 | 2 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 5 | 0 | 10.0 | neutral or dissatisfied |
| 77513 | 91232 | Female | Loyal Customer | 34 | Personal Travel | Eco | 594 | 4 | 4 | 4 | 3 | 5 | 4 | 5 | 5 | 1 | 5 | 2 | 1 | 1 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 78513 | 25489 | Female | Loyal Customer | 40 | Business travel | Business | 2652 | 1 | 1 | 1 | 1 | 2 | 1 | 1 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 79513 | 106609 | Male | Loyal Customer | 19 | Personal Travel | Eco | 589 | 2 | 4 | 2 | 1 | 2 | 2 | 2 | 2 | 1 | 5 | 3 | 5 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 80513 | 123210 | Female | Loyal Customer | 37 | Personal Travel | Eco | 631 | 2 | 4 | 2 | 1 | 5 | 2 | 5 | 5 | 3 | 4 | 5 | 5 | 4 | 5 | 2 | 0.0 | neutral or dissatisfied |
| 81513 | 12612 | Male | Loyal Customer | 32 | Business travel | Business | 802 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 3 | 1 | 3 | 4 | 1 | 5 | 0 | 0.0 | satisfied |
| 82513 | 56767 | Male | disloyal Customer | 29 | Business travel | Eco Plus | 937 | 2 | 2 | 2 | 4 | 3 | 2 | 5 | 3 | 4 | 1 | 4 | 3 | 3 | 3 | 51 | 37.0 | neutral or dissatisfied |
| 83513 | 83663 | Male | Loyal Customer | 54 | Business travel | Business | 3144 | 1 | 1 | 2 | 1 | 3 | 5 | 4 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 0 | 0.0 | satisfied |
| 84513 | 100097 | Male | Loyal Customer | 54 | Business travel | Business | 3125 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 65 | 44.0 | satisfied |
| 85513 | 71478 | Female | Loyal Customer | 36 | Personal Travel | Eco Plus | 837 | 2 | 3 | 2 | 1 | 4 | 2 | 4 | 4 | 3 | 3 | 4 | 2 | 4 | 4 | 0 | 4.0 | neutral or dissatisfied |
| 86513 | 11188 | Male | Loyal Customer | 60 | Personal Travel | Eco | 270 | 4 | 0 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 3 | 4 | 3 | 47 | 36.0 | neutral or dissatisfied |
| 87513 | 110037 | Female | disloyal Customer | 22 | Business travel | Business | 2039 | 5 | 2 | 5 | 1 | 4 | 5 | 5 | 4 | 3 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 88513 | 52485 | Female | Loyal Customer | 14 | Personal Travel | Eco Plus | 370 | 2 | 5 | 2 | 4 | 3 | 2 | 3 | 3 | 3 | 4 | 5 | 2 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 89513 | 43706 | Male | Loyal Customer | 56 | Business travel | Eco | 196 | 4 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 2 | 4 | 4 | 52 | 39.0 | neutral or dissatisfied |
| 90513 | 93352 | Male | Loyal Customer | 51 | Business travel | Business | 3843 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 52 | 49.0 | satisfied |
| 91513 | 100207 | Female | disloyal Customer | 26 | Business travel | Eco | 762 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 1 | 5 | 3 | 2 | 3 | 5 | 8 | 12.0 | neutral or dissatisfied |
| 92513 | 67328 | Female | Loyal Customer | 45 | Business travel | Business | 1471 | 2 | 4 | 2 | 2 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 93513 | 89234 | Female | Loyal Customer | 39 | Business travel | Eco Plus | 2139 | 3 | 5 | 5 | 5 | 3 | 3 | 3 | 3 | 1 | 4 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 94513 | 125770 | Male | disloyal Customer | 26 | Business travel | Business | 1013 | 1 | 1 | 1 | 1 | 4 | 1 | 4 | 4 | 4 | 3 | 5 | 5 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 95513 | 99799 | Male | Loyal Customer | 37 | Business travel | Business | 632 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 96513 | 15847 | Male | Loyal Customer | 49 | Personal Travel | Eco | 1107 | 3 | 2 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 4 | 2 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 97513 | 119585 | Male | Loyal Customer | 77 | Business travel | Eco | 2276 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 4 | 2 | 1 | 2 | 3 | 2 | 3 | 0 | 14.0 | neutral or dissatisfied |
| 98513 | 43189 | Female | Loyal Customer | 56 | Business travel | Business | 3591 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 99513 | 54876 | Male | Loyal Customer | 65 | Personal Travel | Eco | 862 | 2 | 4 | 2 | 4 | 2 | 2 | 2 | 2 | 3 | 3 | 4 | 5 | 5 | 2 | 3 | 1.0 | neutral or dissatisfied |
| 100513 | 111116 | Female | Loyal Customer | 52 | Business travel | Business | 2119 | 3 | 3 | 3 | 3 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 39 | 24.0 | satisfied |
| 101513 | 83 | Male | Loyal Customer | 58 | Personal Travel | Eco | 215 | 2 | 2 | 2 | 4 | 2 | 4 | 4 | 3 | 2 | 3 | 4 | 4 | 3 | 4 | 254 | 254.0 | neutral or dissatisfied |
| 102513 | 64019 | Female | Loyal Customer | 25 | Business travel | Business | 2199 | 5 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 3 | 4 | 2 | 0 | 0.0 | satisfied |
| 103513 | 22431 | Female | Loyal Customer | 34 | Personal Travel | Eco | 143 | 2 | 3 | 2 | 3 | 2 | 2 | 2 | 2 | 2 | 3 | 3 | 2 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
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