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| ID | Описание | Дата |
|---|---|---|
| de6fa361-dff2-4153-89f2-1cddfac691c4 | whiteboard one-to-one action-items | 1990-05-25 |
| 8c237b7b-8220-49f4-8cee-ba2519efbe61 | disintermediate B2B action-items | 1974-07-23 |
| 13a0c0e8-1e12-4383-97e7-9030c5927da1 | integrate efficient markets | 1978-02-26 |
| f6f0e022-061e-4d98-96cf-587218ac49f5 | transition out-of-the-box web-readiness | 1991-09-24 |
| 4b30da74-8bed-4b87-b6d5-4ebb6e1e280f | enable sticky metrics | 1982-12-02 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 720 | 15204 | Female | Loyal Customer | 50 | Business travel | Business | 416 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 1720 | 25107 | Male | Loyal Customer | 40 | Business travel | Business | 946 | 5 | 5 | 5 | 5 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 4.0 | satisfied |
| 2720 | 36504 | Male | Loyal Customer | 26 | Business travel | Business | 3087 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 1 | 5 | 2 | 2 | 4 | 85 | 91.0 | satisfied |
| 3720 | 22735 | Female | Loyal Customer | 40 | Business travel | Eco | 147 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 1 | 4 | 2 | 4 | 0 | 0.0 | satisfied |
| 4720 | 79715 | Male | Loyal Customer | 14 | Personal Travel | Eco | 762 | 2 | 4 | 2 | 3 | 1 | 2 | 2 | 1 | 5 | 3 | 1 | 5 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 5720 | 107528 | Male | Loyal Customer | 9 | Personal Travel | Eco Plus | 838 | 3 | 4 | 3 | 3 | 1 | 3 | 1 | 1 | 3 | 4 | 4 | 4 | 5 | 1 | 33 | 23.0 | neutral or dissatisfied |
| 6720 | 79797 | Female | Loyal Customer | 47 | Business travel | Business | 1080 | 3 | 3 | 3 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 7720 | 82149 | Female | Loyal Customer | 58 | Business travel | Business | 237 | 5 | 5 | 4 | 5 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 8720 | 65998 | Female | Loyal Customer | 46 | Business travel | Business | 1502 | 3 | 3 | 5 | 3 | 3 | 4 | 5 | 3 | 3 | 4 | 3 | 4 | 3 | 4 | 1 | 6.0 | satisfied |
| 9720 | 96335 | Male | Loyal Customer | 48 | Personal Travel | Business | 1609 | 3 | 2 | 2 | 3 | 5 | 2 | 4 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 10720 | 8773 | Male | Loyal Customer | 40 | Business travel | Business | 522 | 5 | 5 | 4 | 5 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 35 | 44.0 | satisfied |
| 11720 | 27723 | Female | disloyal Customer | 24 | Business travel | Eco | 1252 | 2 | 2 | 2 | 2 | 1 | 2 | 1 | 1 | 1 | 4 | 4 | 3 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 12720 | 125517 | Female | disloyal Customer | 42 | Business travel | Business | 226 | 1 | 1 | 1 | 2 | 3 | 1 | 3 | 3 | 5 | 3 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 13720 | 113445 | Female | Loyal Customer | 52 | Business travel | Business | 3930 | 0 | 0 | 0 | 2 | 2 | 5 | 5 | 2 | 2 | 2 | 2 | 5 | 2 | 4 | 0 | 0.0 | satisfied |
| 14720 | 77605 | Male | Loyal Customer | 59 | Business travel | Business | 689 | 1 | 1 | 1 | 1 | 3 | 5 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 6 | 2.0 | satisfied |
| 15720 | 82291 | Female | Loyal Customer | 38 | Business travel | Eco Plus | 1081 | 5 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 3 | 2 | 1 | 3 | 2 | 5 | 1 | 20.0 | satisfied |
| 16720 | 38073 | Male | disloyal Customer | 26 | Business travel | Eco | 1237 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 2 | 5 | 1 | 1 | 3 | 36 | 15.0 | satisfied |
| 17720 | 129076 | Female | disloyal Customer | 28 | Business travel | Business | 2342 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 5 | 2 | 4 | 4 | 5 | 2 | 70 | 31.0 | neutral or dissatisfied |
| 18720 | 97917 | Male | Loyal Customer | 40 | Business travel | Business | 3837 | 4 | 4 | 4 | 4 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 19720 | 109534 | Female | disloyal Customer | 20 | Business travel | Eco | 966 | 2 | 2 | 2 | 1 | 4 | 2 | 4 | 4 | 2 | 3 | 2 | 3 | 2 | 4 | 32 | 15.0 | neutral or dissatisfied |
| 20720 | 83216 | Male | Loyal Customer | 57 | Business travel | Business | 2079 | 4 | 1 | 1 | 1 | 2 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 30 | 13.0 | neutral or dissatisfied |
| 21720 | 57535 | Female | disloyal Customer | 33 | Business travel | Eco | 413 | 1 | 4 | 1 | 4 | 5 | 1 | 5 | 5 | 1 | 3 | 4 | 4 | 3 | 5 | 4 | 12.0 | neutral or dissatisfied |
| 22720 | 41755 | Male | disloyal Customer | 21 | Business travel | Eco | 230 | 5 | 3 | 5 | 5 | 1 | 5 | 1 | 1 | 4 | 4 | 4 | 1 | 1 | 1 | 2 | 0.0 | satisfied |
| 23720 | 19952 | Female | Loyal Customer | 41 | Personal Travel | Eco | 315 | 4 | 1 | 2 | 2 | 3 | 2 | 3 | 3 | 4 | 3 | 2 | 3 | 2 | 3 | 8 | 0.0 | satisfied |
| 24720 | 99909 | Male | Loyal Customer | 34 | Business travel | Business | 1428 | 2 | 2 | 2 | 2 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 17 | 26.0 | satisfied |
| 25720 | 117199 | Male | Loyal Customer | 16 | Personal Travel | Eco | 370 | 1 | 5 | 1 | 4 | 5 | 1 | 5 | 5 | 4 | 3 | 4 | 5 | 4 | 5 | 10 | 0.0 | neutral or dissatisfied |
| 26720 | 120369 | Male | disloyal Customer | 74 | Business travel | Eco | 449 | 4 | 0 | 4 | 3 | 3 | 4 | 3 | 3 | 2 | 1 | 4 | 1 | 4 | 3 | 2 | 68.0 | neutral or dissatisfied |
| 27720 | 49843 | Female | Loyal Customer | 30 | Business travel | Business | 3425 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 4 | 2 | 2 | 4 | 4 | 4 | 1 | 5.0 | satisfied |
| 28720 | 124362 | Female | Loyal Customer | 55 | Business travel | Business | 3049 | 2 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 29720 | 13627 | Female | Loyal Customer | 51 | Business travel | Business | 1162 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 2 | 5 | 1 | 2 | 5 | 1 | 5 | 113 | 146.0 | satisfied |
| 30720 | 20807 | Female | disloyal Customer | 24 | Business travel | Eco | 357 | 4 | 0 | 4 | 2 | 4 | 4 | 4 | 4 | 3 | 3 | 1 | 3 | 2 | 4 | 12 | 2.0 | satisfied |
| 31720 | 78654 | Female | Loyal Customer | 19 | Personal Travel | Eco | 2172 | 3 | 5 | 2 | 5 | 3 | 2 | 5 | 3 | 5 | 3 | 4 | 5 | 4 | 3 | 8 | 3.0 | neutral or dissatisfied |
| 32720 | 17358 | Male | Loyal Customer | 62 | Personal Travel | Eco | 563 | 1 | 5 | 1 | 3 | 4 | 1 | 4 | 4 | 5 | 2 | 4 | 3 | 4 | 4 | 2 | 0.0 | neutral or dissatisfied |
| 33720 | 118699 | Male | Loyal Customer | 61 | Personal Travel | Eco | 646 | 2 | 5 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 4 | 1 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 34720 | 112367 | Male | Loyal Customer | 40 | Business travel | Business | 853 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 3 | 7 | 3.0 | satisfied |
| 35720 | 60552 | Male | Loyal Customer | 44 | Business travel | Business | 1951 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 3 | 3 | 2 | 3 | 4 | 3 | 5 | 0 | 0.0 | satisfied |
| 36720 | 7717 | Female | disloyal Customer | 24 | Business travel | Business | 859 | 5 | 5 | 4 | 1 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 37720 | 59370 | Male | Loyal Customer | 31 | Business travel | Business | 2556 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 2 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 38720 | 12539 | Female | disloyal Customer | 38 | Business travel | Eco | 871 | 1 | 1 | 1 | 4 | 3 | 1 | 3 | 3 | 2 | 3 | 4 | 4 | 4 | 3 | 0 | 12.0 | neutral or dissatisfied |
| 39720 | 123801 | Female | Loyal Customer | 50 | Business travel | Business | 3139 | 1 | 1 | 1 | 1 | 4 | 5 | 5 | 2 | 2 | 2 | 2 | 5 | 2 | 3 | 2 | 0.0 | satisfied |
| 40720 | 92604 | Female | disloyal Customer | 44 | Business travel | Eco | 842 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 1 | 5 | 4 | 3 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 41720 | 124168 | Female | Loyal Customer | 24 | Personal Travel | Eco | 2133 | 2 | 4 | 2 | 4 | 5 | 2 | 5 | 5 | 3 | 3 | 4 | 2 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 42720 | 114925 | Female | disloyal Customer | 22 | Business travel | Business | 372 | 4 | 0 | 4 | 3 | 5 | 4 | 1 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 1 | 0.0 | satisfied |
| 43720 | 51408 | Female | Loyal Customer | 10 | Personal Travel | Eco Plus | 363 | 4 | 5 | 3 | 5 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 3 | 69 | 79.0 | neutral or dissatisfied |
| 44720 | 58767 | Female | Loyal Customer | 36 | Business travel | Business | 1005 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 1 | 1 | 1 | 2 | 1 | 4 | 3 | 0.0 | neutral or dissatisfied |
| 45720 | 51394 | Male | Loyal Customer | 66 | Personal Travel | Eco Plus | 56 | 2 | 1 | 0 | 4 | 5 | 0 | 5 | 5 | 4 | 5 | 3 | 3 | 4 | 5 | 0 | 13.0 | neutral or dissatisfied |
| 46720 | 129052 | Male | Loyal Customer | 24 | Business travel | Business | 1744 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 0 | 3.0 | satisfied |
| 47720 | 20696 | Female | Loyal Customer | 29 | Business travel | Business | 584 | 1 | 0 | 0 | 3 | 4 | 0 | 4 | 4 | 4 | 1 | 4 | 3 | 3 | 4 | 2 | 0.0 | neutral or dissatisfied |
| 48720 | 100620 | Female | Loyal Customer | 66 | Business travel | Eco | 721 | 4 | 5 | 5 | 5 | 3 | 1 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0.0 | satisfied |
| 49720 | 55152 | Female | Loyal Customer | 44 | Personal Travel | Eco | 1635 | 2 | 4 | 2 | 4 | 2 | 4 | 1 | 4 | 4 | 3 | 4 | 1 | 4 | 1 | 132 | 134.0 | neutral or dissatisfied |
| 50720 | 38302 | Female | disloyal Customer | 28 | Business travel | Eco | 1027 | 2 | 3 | 3 | 4 | 2 | 1 | 1 | 2 | 1 | 5 | 5 | 1 | 5 | 1 | 125 | 146.0 | neutral or dissatisfied |
| 51720 | 104214 | Female | Loyal Customer | 42 | Business travel | Business | 1928 | 2 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 77 | 75.0 | satisfied |
| 52720 | 36110 | Male | Loyal Customer | 70 | Personal Travel | Eco Plus | 399 | 2 | 5 | 2 | 3 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 16.0 | neutral or dissatisfied |
| 53720 | 46282 | Female | Loyal Customer | 19 | Business travel | Eco Plus | 524 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 3 | 1 | 2 | 4 | 4 | 0.0 | satisfied |
| 54720 | 826 | Male | Loyal Customer | 47 | Business travel | Business | 2880 | 2 | 5 | 5 | 5 | 3 | 1 | 2 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 55720 | 91295 | Male | Loyal Customer | 49 | Business travel | Business | 406 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 56720 | 34843 | Male | Loyal Customer | 62 | Personal Travel | Eco Plus | 301 | 2 | 4 | 2 | 5 | 1 | 2 | 1 | 1 | 4 | 3 | 5 | 2 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 57720 | 59404 | Male | Loyal Customer | 57 | Personal Travel | Eco | 2504 | 2 | 2 | 2 | 4 | 5 | 2 | 5 | 5 | 1 | 5 | 4 | 1 | 4 | 5 | 4 | 0.0 | neutral or dissatisfied |
| 58720 | 40220 | Male | disloyal Customer | 26 | Business travel | Eco | 387 | 2 | 3 | 2 | 5 | 4 | 2 | 4 | 4 | 1 | 3 | 3 | 1 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 59720 | 58401 | Female | Loyal Customer | 47 | Business travel | Business | 3477 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 60720 | 39932 | Female | disloyal Customer | 24 | Business travel | Eco | 1195 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 2 | 4 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 61720 | 10723 | Female | disloyal Customer | 15 | Business travel | Eco | 312 | 3 | 4 | 3 | 3 | 5 | 3 | 5 | 5 | 4 | 3 | 4 | 4 | 4 | 5 | 75 | 87.0 | neutral or dissatisfied |
| 62720 | 74956 | Male | Loyal Customer | 40 | Business travel | Eco | 2586 | 5 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 3 | 3 | 4 | 3 | 1 | 5 | 7 | 0.0 | satisfied |
| 63720 | 86014 | Female | Loyal Customer | 56 | Business travel | Business | 1651 | 3 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 64720 | 6288 | Male | Loyal Customer | 62 | Personal Travel | Eco | 585 | 3 | 5 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 5 | 4 | 3 | 4 | 3 | 39 | 32.0 | neutral or dissatisfied |
| 65720 | 71479 | Female | Loyal Customer | 40 | Business travel | Business | 4243 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 5 | 4 | 3 | 5 | 4 | 4 | 4 | 27 | 36.0 | satisfied |
| 66720 | 14354 | Female | disloyal Customer | 23 | Business travel | Eco Plus | 429 | 4 | 5 | 4 | 4 | 2 | 4 | 2 | 2 | 3 | 5 | 3 | 4 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 67720 | 57992 | Female | Loyal Customer | 19 | Personal Travel | Eco Plus | 844 | 3 | 5 | 3 | 2 | 1 | 3 | 1 | 1 | 4 | 5 | 5 | 5 | 4 | 1 | 8 | 0.0 | neutral or dissatisfied |
| 68720 | 518 | Female | disloyal Customer | 15 | Business travel | Eco | 247 | 2 | 0 | 2 | 3 | 4 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 69720 | 6310 | Male | Loyal Customer | 41 | Business travel | Business | 1926 | 3 | 3 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 2 | 18.0 | satisfied |
| 70720 | 19149 | Female | disloyal Customer | 21 | Business travel | Eco | 321 | 3 | 4 | 3 | 4 | 2 | 3 | 2 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 0 | 3.0 | neutral or dissatisfied |
| 71720 | 42229 | Female | Loyal Customer | 46 | Business travel | Business | 329 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 72720 | 91937 | Male | Loyal Customer | 42 | Business travel | Business | 975 | 4 | 4 | 4 | 4 | 5 | 5 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 2 | 0 | 0.0 | satisfied |
| 73720 | 232 | Female | Loyal Customer | 57 | Business travel | Business | 213 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 74720 | 93551 | Female | Loyal Customer | 40 | Business travel | Business | 949 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 75720 | 57147 | Male | disloyal Customer | 35 | Business travel | Business | 1824 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 4 | 4 | 3 | 4 | 5 | 3 | 3 | 0.0 | neutral or dissatisfied |
| 76720 | 26388 | Female | disloyal Customer | 52 | Business travel | Eco | 534 | 3 | 0 | 3 | 2 | 1 | 3 | 1 | 1 | 3 | 2 | 4 | 1 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 77720 | 65649 | Male | Loyal Customer | 49 | Business travel | Business | 2271 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 78720 | 118688 | Male | Loyal Customer | 41 | Personal Travel | Eco | 304 | 4 | 4 | 4 | 3 | 5 | 4 | 5 | 5 | 5 | 4 | 5 | 4 | 4 | 5 | 2 | 6.0 | satisfied |
| 79720 | 113334 | Male | disloyal Customer | 41 | Business travel | Business | 397 | 2 | 2 | 2 | 3 | 5 | 2 | 5 | 5 | 3 | 3 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 80720 | 96391 | Male | disloyal Customer | 25 | Business travel | Eco | 1246 | 2 | 2 | 2 | 4 | 2 | 2 | 2 | 2 | 1 | 1 | 4 | 2 | 4 | 2 | 16 | 0.0 | neutral or dissatisfied |
| 81720 | 24670 | Female | Loyal Customer | 11 | Personal Travel | Eco Plus | 834 | 3 | 4 | 3 | 5 | 1 | 3 | 1 | 1 | 4 | 4 | 4 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 82720 | 120165 | Female | Loyal Customer | 48 | Business travel | Business | 119 | 3 | 3 | 3 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 83720 | 40130 | Male | Loyal Customer | 29 | Personal Travel | Eco | 422 | 2 | 1 | 2 | 3 | 3 | 2 | 5 | 3 | 3 | 2 | 2 | 2 | 4 | 3 | 0 | 3.0 | neutral or dissatisfied |
| 84720 | 102246 | Male | Loyal Customer | 46 | Business travel | Business | 2975 | 2 | 3 | 3 | 3 | 5 | 4 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 85720 | 62110 | Male | Loyal Customer | 27 | Business travel | Business | 2454 | 3 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 86720 | 43757 | Female | Loyal Customer | 35 | Business travel | Business | 2902 | 4 | 4 | 4 | 4 | 5 | 2 | 3 | 5 | 5 | 4 | 5 | 1 | 5 | 5 | 0 | 0.0 | satisfied |
| 87720 | 116759 | Male | Loyal Customer | 23 | Personal Travel | Eco Plus | 362 | 3 | 5 | 3 | 4 | 2 | 3 | 4 | 2 | 5 | 5 | 5 | 5 | 4 | 2 | 7 | 1.0 | neutral or dissatisfied |
| 88720 | 13583 | Male | Loyal Customer | 17 | Personal Travel | Eco | 106 | 2 | 3 | 0 | 2 | 2 | 0 | 2 | 2 | 2 | 3 | 1 | 4 | 5 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 89720 | 1123 | Female | Loyal Customer | 42 | Personal Travel | Eco | 164 | 3 | 5 | 3 | 2 | 5 | 5 | 5 | 4 | 4 | 3 | 1 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 90720 | 91352 | Female | Loyal Customer | 16 | Personal Travel | Eco Plus | 404 | 2 | 4 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 5 | 4 | 5 | 4 | 2 | 32 | 26.0 | neutral or dissatisfied |
| 91720 | 104266 | Female | Loyal Customer | 37 | Business travel | Business | 456 | 1 | 0 | 0 | 3 | 2 | 4 | 4 | 5 | 5 | 0 | 5 | 4 | 5 | 3 | 0 | 6.0 | neutral or dissatisfied |
| 92720 | 124027 | Female | Loyal Customer | 24 | Personal Travel | Eco | 184 | 5 | 4 | 5 | 4 | 1 | 5 | 1 | 1 | 3 | 3 | 4 | 3 | 4 | 1 | 0 | 0.0 | satisfied |
| 93720 | 19049 | Female | Loyal Customer | 32 | Business travel | Business | 3505 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 2 | 4 | 2 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 94720 | 3333 | Male | Loyal Customer | 31 | Business travel | Business | 3466 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 2 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 95720 | 111521 | Female | Loyal Customer | 73 | Business travel | Eco Plus | 391 | 4 | 2 | 2 | 2 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 1 | 0 | 4.0 | neutral or dissatisfied |
| 96720 | 59976 | Female | Loyal Customer | 14 | Personal Travel | Eco | 937 | 0 | 4 | 0 | 4 | 3 | 0 | 3 | 3 | 5 | 4 | 5 | 5 | 4 | 3 | 11 | 4.0 | satisfied |
| 97720 | 2531 | Female | Loyal Customer | 56 | Business travel | Business | 227 | 4 | 4 | 4 | 4 | 2 | 5 | 5 | 3 | 3 | 4 | 3 | 5 | 3 | 3 | 2 | 1.0 | satisfied |
| 98720 | 46313 | Male | Loyal Customer | 29 | Business travel | Eco Plus | 1069 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 2 | 5 | 3 | 3 | 5 | 5 | 42 | 53.0 | satisfied |
| 99720 | 128362 | Male | Loyal Customer | 39 | Business travel | Business | 3882 | 2 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 100720 | 13504 | Male | Loyal Customer | 39 | Business travel | Business | 3292 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 5 | 5 | 5 | 4 | 1 | 5 | 3 | 0 | 0.0 | satisfied |
| 101720 | 7541 | Female | Loyal Customer | 7 | Personal Travel | Eco | 762 | 3 | 2 | 3 | 3 | 5 | 3 | 5 | 5 | 1 | 2 | 4 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 102720 | 31134 | Male | disloyal Customer | 25 | Business travel | Eco | 591 | 1 | 4 | 1 | 1 | 5 | 1 | 3 | 5 | 5 | 3 | 3 | 2 | 1 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 103720 | 123671 | Female | Loyal Customer | 49 | Business travel | Business | 3473 | 5 | 4 | 5 | 5 | 3 | 4 | 4 | 5 | 5 | 5 | 4 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
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