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| ID | Описание | Дата |
|---|---|---|
| ba89fbfc-6abe-4b36-bae2-0da0cf87327c | grow cross-platform markets | 2009-04-28 |
| a71fec31-dd95-4220-a586-f86d47191791 | integrate sticky metrics | 2013-07-21 |
| 277d0b4e-9bd6-4884-9baf-2c338fe90fb7 | enable real-time bandwidth | 1988-10-20 |
| fda1b6ef-1648-4be9-8f5d-da8ae2151d88 | generate bleeding-edge technologies | 1979-11-14 |
| d9130418-3541-47b2-a1e4-98e3dab2da77 | exploit back-end communities | 2014-12-09 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 511 | 51952 | Male | Loyal Customer | 22 | Business travel | Business | 936 | 2 | 5 | 2 | 2 | 4 | 4 | 4 | 4 | 5 | 1 | 1 | 4 | 2 | 4 | 0 | 7.0 | satisfied |
| 1511 | 118114 | Female | Loyal Customer | 68 | Business travel | Eco | 900 | 5 | 1 | 1 | 1 | 2 | 4 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 2511 | 86060 | Female | Loyal Customer | 50 | Business travel | Business | 1913 | 3 | 3 | 2 | 3 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 14.0 | satisfied |
| 3511 | 114911 | Male | Loyal Customer | 35 | Business travel | Business | 1610 | 4 | 4 | 4 | 4 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 20 | 18.0 | satisfied |
| 4511 | 30853 | Female | Loyal Customer | 42 | Personal Travel | Eco Plus | 841 | 3 | 5 | 3 | 3 | 4 | 5 | 5 | 1 | 1 | 3 | 1 | 3 | 1 | 4 | 15 | 16.0 | neutral or dissatisfied |
| 5511 | 29276 | Female | Loyal Customer | 60 | Business travel | Eco | 859 | 5 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 9 | 10.0 | satisfied |
| 6511 | 55921 | Female | Loyal Customer | 26 | Personal Travel | Eco | 733 | 3 | 2 | 3 | 4 | 2 | 3 | 2 | 2 | 3 | 1 | 4 | 4 | 3 | 2 | 25 | 16.0 | neutral or dissatisfied |
| 7511 | 98842 | Male | Loyal Customer | 39 | Personal Travel | Eco Plus | 763 | 1 | 4 | 1 | 4 | 5 | 1 | 5 | 5 | 3 | 2 | 5 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 8511 | 30424 | Male | Loyal Customer | 37 | Business travel | Business | 1872 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 9511 | 99714 | Male | Loyal Customer | 34 | Personal Travel | Eco Plus | 667 | 1 | 5 | 1 | 1 | 5 | 1 | 5 | 5 | 4 | 3 | 5 | 4 | 4 | 5 | 3 | 2.0 | neutral or dissatisfied |
| 10511 | 26799 | Female | Loyal Customer | 49 | Business travel | Business | 2139 | 2 | 2 | 2 | 2 | 3 | 5 | 4 | 2 | 2 | 2 | 2 | 5 | 2 | 3 | 0 | 0.0 | satisfied |
| 11511 | 9233 | Female | Loyal Customer | 59 | Business travel | Business | 157 | 0 | 5 | 0 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 3 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 12511 | 80627 | Male | disloyal Customer | 40 | Business travel | Business | 282 | 4 | 4 | 4 | 1 | 3 | 4 | 5 | 3 | 4 | 3 | 5 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 13511 | 2196 | Female | Loyal Customer | 23 | Personal Travel | Eco | 624 | 3 | 5 | 3 | 4 | 4 | 3 | 4 | 4 | 3 | 4 | 5 | 3 | 5 | 4 | 0 | 22.0 | neutral or dissatisfied |
| 14511 | 46810 | Female | disloyal Customer | 24 | Business travel | Eco | 844 | 4 | 4 | 4 | 3 | 5 | 4 | 2 | 5 | 3 | 2 | 3 | 3 | 1 | 5 | 39 | 50.0 | satisfied |
| 15511 | 4125 | Female | Loyal Customer | 40 | Business travel | Business | 3941 | 3 | 2 | 5 | 2 | 2 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 16511 | 11715 | Male | Loyal Customer | 58 | Business travel | Business | 1746 | 5 | 1 | 5 | 5 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0.0 | satisfied |
| 17511 | 53891 | Female | Loyal Customer | 20 | Personal Travel | Eco | 191 | 3 | 5 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 4 | 3 | 18 | 10.0 | neutral or dissatisfied |
| 18511 | 49292 | Male | Loyal Customer | 35 | Business travel | Eco | 156 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 1 | 3 | 2 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 19511 | 112344 | Female | Loyal Customer | 53 | Business travel | Business | 846 | 2 | 2 | 2 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3.0 | satisfied |
| 20511 | 21409 | Female | Loyal Customer | 65 | Business travel | Business | 2996 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 16 | 21.0 | satisfied |
| 21511 | 100135 | Female | Loyal Customer | 34 | Business travel | Business | 2965 | 2 | 2 | 2 | 2 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 63.0 | satisfied |
| 22511 | 54091 | Male | Loyal Customer | 15 | Personal Travel | Eco | 1416 | 3 | 2 | 3 | 4 | 5 | 3 | 5 | 5 | 3 | 4 | 2 | 3 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 23511 | 76819 | Male | Loyal Customer | 60 | Business travel | Business | 1851 | 2 | 2 | 2 | 2 | 2 | 5 | 5 | 4 | 4 | 5 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 24511 | 476 | Female | Loyal Customer | 62 | Business travel | Business | 3490 | 3 | 3 | 3 | 3 | 2 | 4 | 5 | 4 | 4 | 4 | 5 | 5 | 4 | 3 | 22 | 19.0 | satisfied |
| 25511 | 100953 | Female | Loyal Customer | 23 | Business travel | Business | 3758 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 4 | 3 | 4 | 3 | 3 | 2 | 0 | 3.0 | neutral or dissatisfied |
| 26511 | 63930 | Female | Loyal Customer | 24 | Personal Travel | Eco | 1158 | 1 | 3 | 1 | 3 | 2 | 1 | 2 | 2 | 1 | 3 | 3 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 27511 | 93920 | Female | Loyal Customer | 20 | Business travel | Business | 507 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 5 | 3 | 4 | 5 | 5 | 2 | 0 | 7.0 | satisfied |
| 28511 | 112548 | Female | Loyal Customer | 49 | Business travel | Eco Plus | 850 | 2 | 1 | 1 | 1 | 5 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 29511 | 63304 | Female | Loyal Customer | 58 | Business travel | Business | 2470 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 30511 | 15906 | Male | disloyal Customer | 45 | Business travel | Business | 607 | 4 | 4 | 4 | 2 | 5 | 4 | 5 | 5 | 3 | 4 | 5 | 5 | 4 | 5 | 36 | 34.0 | satisfied |
| 31511 | 1967 | Female | Loyal Customer | 51 | Business travel | Business | 295 | 2 | 4 | 4 | 4 | 2 | 3 | 4 | 2 | 2 | 2 | 2 | 4 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 32511 | 73532 | Male | Loyal Customer | 49 | Business travel | Business | 594 | 4 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 33511 | 102133 | Female | Loyal Customer | 52 | Business travel | Business | 3089 | 2 | 2 | 2 | 2 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 20 | 22.0 | satisfied |
| 34511 | 104231 | Female | Loyal Customer | 11 | Personal Travel | Eco | 680 | 2 | 4 | 2 | 5 | 5 | 2 | 5 | 5 | 5 | 3 | 4 | 5 | 5 | 5 | 27 | 15.0 | neutral or dissatisfied |
| 35511 | 64574 | Female | Loyal Customer | 46 | Business travel | Business | 2713 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 36511 | 21934 | Male | Loyal Customer | 48 | Business travel | Eco | 503 | 2 | 2 | 3 | 2 | 2 | 2 | 2 | 2 | 2 | 5 | 3 | 4 | 3 | 2 | 12 | 8.0 | neutral or dissatisfied |
| 37511 | 1337 | Female | Loyal Customer | 57 | Business travel | Business | 354 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 38511 | 119691 | Female | Loyal Customer | 40 | Business travel | Business | 1325 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 20.0 | satisfied |
| 39511 | 79732 | Male | Loyal Customer | 42 | Business travel | Business | 762 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 5 | 2.0 | satisfied |
| 40511 | 72481 | Female | Loyal Customer | 36 | Business travel | Business | 3657 | 2 | 3 | 5 | 3 | 1 | 4 | 4 | 2 | 2 | 2 | 2 | 3 | 2 | 2 | 32 | 28.0 | neutral or dissatisfied |
| 41511 | 36092 | Male | Loyal Customer | 65 | Personal Travel | Eco | 474 | 2 | 4 | 2 | 3 | 4 | 2 | 4 | 4 | 4 | 2 | 5 | 5 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 42511 | 90993 | Female | disloyal Customer | 43 | Business travel | Eco | 145 | 2 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 5 | 5 | 3 | 2 | 3 | 22 | 12.0 | neutral or dissatisfied |
| 43511 | 118058 | Male | disloyal Customer | 17 | Business travel | Eco | 1262 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 3 | 0 | 4.0 | neutral or dissatisfied |
| 44511 | 40189 | Male | Loyal Customer | 59 | Business travel | Business | 2040 | 1 | 1 | 1 | 1 | 4 | 3 | 5 | 2 | 2 | 2 | 2 | 1 | 2 | 3 | 0 | 7.0 | satisfied |
| 45511 | 8520 | Female | Loyal Customer | 70 | Personal Travel | Eco | 862 | 1 | 4 | 1 | 4 | 2 | 4 | 4 | 2 | 2 | 1 | 2 | 4 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 46511 | 80999 | Female | Loyal Customer | 25 | Personal Travel | Eco | 297 | 4 | 2 | 4 | 3 | 5 | 4 | 5 | 5 | 1 | 3 | 3 | 1 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 47511 | 6884 | Female | Loyal Customer | 61 | Business travel | Business | 3725 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 5 | 5 | 4 | 5 | 5 | 5 | 4 | 2 | 14.0 | satisfied |
| 48511 | 66383 | Female | disloyal Customer | 30 | Business travel | Business | 1562 | 3 | 3 | 3 | 3 | 5 | 3 | 1 | 5 | 3 | 2 | 4 | 3 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 49511 | 116692 | Male | Loyal Customer | 41 | Business travel | Business | 417 | 3 | 3 | 3 | 3 | 2 | 4 | 4 | 2 | 2 | 2 | 2 | 5 | 2 | 5 | 4 | 2.0 | satisfied |
| 50511 | 84593 | Male | Loyal Customer | 24 | Business travel | Business | 2680 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 2 | 5 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 51511 | 68837 | Female | Loyal Customer | 59 | Personal Travel | Business | 1061 | 2 | 1 | 2 | 2 | 4 | 3 | 2 | 5 | 5 | 2 | 5 | 4 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 52511 | 23288 | Male | Loyal Customer | 24 | Business travel | Eco | 641 | 5 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 2 | 2 | 1 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 53511 | 31843 | Female | disloyal Customer | 27 | Business travel | Eco | 2640 | 3 | 3 | 3 | 2 | 4 | 3 | 4 | 4 | 3 | 2 | 4 | 5 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 54511 | 115686 | Male | Loyal Customer | 48 | Business travel | Business | 2392 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | 3 | 1 | 14 | 17.0 | neutral or dissatisfied |
| 55511 | 94346 | Male | Loyal Customer | 33 | Business travel | Business | 1555 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 4 | 4 | 0 | 42.0 | satisfied |
| 56511 | 36431 | Male | disloyal Customer | 39 | Business travel | Eco | 369 | 2 | 2 | 2 | 4 | 3 | 2 | 3 | 3 | 1 | 1 | 4 | 2 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 57511 | 95934 | Female | Loyal Customer | 32 | Personal Travel | Eco | 1504 | 4 | 2 | 4 | 1 | 5 | 4 | 5 | 5 | 1 | 1 | 2 | 1 | 1 | 5 | 17 | 0.0 | satisfied |
| 58511 | 89778 | Female | Loyal Customer | 48 | Personal Travel | Eco | 1010 | 2 | 4 | 2 | 3 | 4 | 3 | 4 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 0 | 5.0 | neutral or dissatisfied |
| 59511 | 107122 | Female | Loyal Customer | 38 | Business travel | Eco | 842 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 2 | 4 | 3 | 2 | 4 | 2 | 88 | 108.0 | neutral or dissatisfied |
| 60511 | 65609 | Female | disloyal Customer | 22 | Business travel | Eco | 175 | 1 | 0 | 1 | 3 | 3 | 1 | 2 | 3 | 1 | 1 | 5 | 4 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 61511 | 28566 | Female | Loyal Customer | 44 | Business travel | Business | 2562 | 1 | 1 | 1 | 1 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 0.0 | satisfied |
| 62511 | 22604 | Female | Loyal Customer | 47 | Business travel | Business | 300 | 1 | 2 | 2 | 2 | 1 | 4 | 4 | 1 | 1 | 1 | 1 | 4 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 63511 | 39444 | Female | Loyal Customer | 70 | Personal Travel | Eco | 129 | 3 | 3 | 3 | 1 | 3 | 5 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 5 | 0 | 12.0 | neutral or dissatisfied |
| 64511 | 109387 | Male | Loyal Customer | 31 | Personal Travel | Eco | 1189 | 3 | 4 | 2 | 4 | 5 | 2 | 5 | 5 | 3 | 2 | 5 | 4 | 4 | 5 | 21 | 5.0 | neutral or dissatisfied |
| 65511 | 101818 | Male | disloyal Customer | 30 | Business travel | Eco | 1121 | 2 | 2 | 2 | 1 | 1 | 2 | 1 | 1 | 3 | 1 | 2 | 3 | 3 | 1 | 5 | 0.0 | neutral or dissatisfied |
| 66511 | 82903 | Female | Loyal Customer | 58 | Personal Travel | Eco | 594 | 0 | 3 | 0 | 4 | 3 | 1 | 4 | 1 | 1 | 0 | 1 | 3 | 1 | 3 | 0 | 0.0 | satisfied |
| 67511 | 96895 | Female | Loyal Customer | 64 | Personal Travel | Eco | 781 | 4 | 2 | 4 | 3 | 1 | 3 | 3 | 3 | 3 | 4 | 5 | 3 | 3 | 3 | 63 | 57.0 | neutral or dissatisfied |
| 68511 | 46123 | Female | Loyal Customer | 28 | Business travel | Eco | 604 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 69511 | 124143 | Female | Loyal Customer | 50 | Business travel | Business | 2194 | 3 | 2 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 1 | 0.0 | satisfied |
| 70511 | 21002 | Male | Loyal Customer | 23 | Business travel | Eco Plus | 689 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 3 | 4 | 2 | 3 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 71511 | 79621 | Male | Loyal Customer | 31 | Business travel | Business | 2419 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 2 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 72511 | 70082 | Female | Loyal Customer | 62 | Business travel | Eco | 460 | 2 | 1 | 1 | 1 | 1 | 4 | 4 | 2 | 2 | 2 | 2 | 3 | 2 | 2 | 73 | 63.0 | neutral or dissatisfied |
| 73511 | 113417 | Female | Loyal Customer | 50 | Business travel | Business | 3359 | 0 | 4 | 0 | 3 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 5 | 1.0 | satisfied |
| 74511 | 83446 | Female | Loyal Customer | 51 | Business travel | Business | 946 | 3 | 3 | 1 | 3 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 8 | 18.0 | satisfied |
| 75511 | 124530 | Male | Loyal Customer | 51 | Business travel | Business | 1276 | 2 | 2 | 2 | 2 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 76511 | 96632 | Male | disloyal Customer | 11 | Business travel | Eco | 1036 | 3 | 3 | 3 | 5 | 3 | 3 | 3 | 3 | 4 | 3 | 5 | 4 | 4 | 3 | 4 | 2.0 | neutral or dissatisfied |
| 77511 | 73423 | Male | Loyal Customer | 41 | Business travel | Business | 2365 | 2 | 2 | 2 | 2 | 2 | 3 | 4 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 78511 | 15247 | Female | Loyal Customer | 21 | Personal Travel | Eco | 529 | 5 | 5 | 5 | 1 | 4 | 5 | 3 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 79511 | 120457 | Male | Loyal Customer | 32 | Personal Travel | Eco | 337 | 4 | 5 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 2 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 80511 | 19661 | Male | Loyal Customer | 36 | Personal Travel | Eco | 1236 | 2 | 5 | 2 | 3 | 3 | 2 | 1 | 3 | 5 | 3 | 3 | 3 | 5 | 3 | 0 | 22.0 | neutral or dissatisfied |
| 81511 | 122742 | Male | disloyal Customer | 36 | Business travel | Eco | 651 | 3 | 2 | 3 | 4 | 5 | 3 | 5 | 5 | 4 | 1 | 3 | 2 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 82511 | 114247 | Male | disloyal Customer | 23 | Business travel | Business | 967 | 0 | 0 | 0 | 4 | 5 | 0 | 5 | 5 | 4 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 83511 | 126353 | Female | Loyal Customer | 10 | Personal Travel | Eco | 590 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 4 | 4 | 5 | 5 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 84511 | 52966 | Female | Loyal Customer | 12 | Personal Travel | Eco | 2306 | 1 | 5 | 1 | 3 | 1 | 4 | 4 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 194 | 205.0 | neutral or dissatisfied |
| 85511 | 43370 | Male | Loyal Customer | 7 | Personal Travel | Eco | 347 | 4 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 5 | 3 | 2 | 3 | 4 | 0 | 0.0 | satisfied |
| 86511 | 7441 | Female | Loyal Customer | 26 | Personal Travel | Eco | 522 | 2 | 4 | 2 | 1 | 1 | 2 | 1 | 1 | 5 | 5 | 5 | 4 | 3 | 1 | 0 | 15.0 | neutral or dissatisfied |
| 87511 | 60615 | Female | Loyal Customer | 52 | Business travel | Eco Plus | 991 | 3 | 2 | 2 | 2 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 1 | 33 | 19.0 | neutral or dissatisfied |
| 88511 | 114528 | Female | Loyal Customer | 14 | Personal Travel | Business | 417 | 2 | 5 | 2 | 1 | 3 | 2 | 2 | 3 | 1 | 5 | 1 | 4 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 89511 | 67574 | Male | disloyal Customer | 39 | Business travel | Business | 1235 | 1 | 1 | 1 | 3 | 4 | 1 | 4 | 4 | 4 | 3 | 4 | 3 | 5 | 4 | 1 | 0.0 | neutral or dissatisfied |
| 90511 | 87241 | Female | Loyal Customer | 46 | Business travel | Business | 3260 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 91511 | 122633 | Female | Loyal Customer | 41 | Business travel | Business | 2340 | 4 | 4 | 4 | 4 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 16 | 9.0 | satisfied |
| 92511 | 5170 | Female | disloyal Customer | 21 | Business travel | Eco | 351 | 3 | 0 | 3 | 1 | 5 | 3 | 5 | 5 | 4 | 2 | 4 | 3 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 93511 | 13913 | Female | Loyal Customer | 39 | Business travel | Eco | 192 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 4 | 2 | 2 | 0 | 0.0 | satisfied |
| 94511 | 110962 | Female | Loyal Customer | 39 | Business travel | Business | 240 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 0.0 | satisfied |
| 95511 | 52480 | Male | Loyal Customer | 33 | Personal Travel | Eco Plus | 751 | 4 | 4 | 5 | 3 | 2 | 5 | 2 | 2 | 5 | 4 | 2 | 5 | 4 | 2 | 48 | 51.0 | neutral or dissatisfied |
| 96511 | 25360 | Female | disloyal Customer | 21 | Business travel | Eco | 591 | 4 | 0 | 4 | 1 | 5 | 4 | 5 | 5 | 4 | 3 | 3 | 4 | 2 | 5 | 9 | 0.0 | satisfied |
| 97511 | 42567 | Female | Loyal Customer | 59 | Business travel | Business | 240 | 2 | 1 | 2 | 2 | 3 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 69 | 90.0 | satisfied |
| 98511 | 24278 | Female | Loyal Customer | 46 | Personal Travel | Eco | 170 | 1 | 5 | 1 | 2 | 2 | 5 | 4 | 4 | 4 | 1 | 4 | 3 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 99511 | 119887 | Female | Loyal Customer | 61 | Personal Travel | Eco | 936 | 1 | 4 | 1 | 3 | 3 | 5 | 4 | 3 | 3 | 1 | 3 | 5 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 100511 | 47300 | Female | Loyal Customer | 35 | Business travel | Eco | 588 | 1 | 5 | 5 | 5 | 1 | 1 | 1 | 1 | 1 | 2 | 4 | 4 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 101511 | 101405 | Male | Loyal Customer | 66 | Personal Travel | Eco | 486 | 3 | 0 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 2 | 4 | 3 | 4 | 3 | 48 | 38.0 | neutral or dissatisfied |
| 102511 | 104339 | Female | Loyal Customer | 7 | Personal Travel | Eco | 528 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 5 | 4 | 2 | 4 | 4 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 103511 | 23935 | Male | Loyal Customer | 30 | Business travel | Business | 2300 | 5 | 5 | 2 | 5 | 5 | 5 | 5 | 2 | 5 | 3 | 5 | 5 | 5 | 5 | 147 | 138.0 | satisfied |
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