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| ID | Описание | Дата |
|---|---|---|
| fe2c6494-425d-4637-aa9c-5f39b28eed39 | disintermediate transparent deliverables | 2007-09-11 |
| 3ff64810-a36e-46cd-aa96-67d2e0f81e5f | optimize 24/365 platforms | 2007-07-23 |
| 97776aa9-6eb7-4b70-8369-ad7f23b30b29 | engineer value-added networks | 2004-11-08 |
| 17034e31-441a-4d2c-abbc-6fd4c2232fbb | cultivate distributed relationships | 1998-02-03 |
| 09d0f367-10cc-43e5-bfdd-5639a2933249 | reinvent strategic vortals | 1988-02-21 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 137 | 14187 | Male | Loyal Customer | 24 | Business travel | Business | 2903 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 2 | 2 | 2 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 1137 | 113008 | Male | Loyal Customer | 64 | Personal Travel | Eco | 1751 | 1 | 4 | 1 | 3 | 1 | 1 | 1 | 1 | 2 | 5 | 3 | 2 | 4 | 1 | 4 | 5.0 | neutral or dissatisfied |
| 2137 | 77412 | Female | Loyal Customer | 30 | Personal Travel | Eco | 588 | 1 | 1 | 0 | 2 | 4 | 0 | 4 | 4 | 1 | 1 | 2 | 4 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 3137 | 82532 | Female | Loyal Customer | 17 | Personal Travel | Business | 440 | 3 | 4 | 3 | 3 | 2 | 3 | 1 | 2 | 3 | 5 | 5 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 4137 | 10498 | Female | Loyal Customer | 50 | Business travel | Business | 2320 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 5137 | 66345 | Female | Loyal Customer | 37 | Business travel | Business | 2037 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 6137 | 63108 | Male | Loyal Customer | 18 | Personal Travel | Eco Plus | 948 | 1 | 3 | 1 | 3 | 3 | 1 | 3 | 3 | 1 | 2 | 4 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 7137 | 7854 | Female | Loyal Customer | 46 | Business travel | Business | 1005 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 8137 | 111784 | Male | Loyal Customer | 31 | Business travel | Eco | 1620 | 3 | 5 | 4 | 5 | 3 | 3 | 3 | 3 | 3 | 2 | 4 | 3 | 4 | 3 | 24 | 11.0 | neutral or dissatisfied |
| 9137 | 122822 | Male | Loyal Customer | 8 | Personal Travel | Eco | 599 | 3 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | 2 | 3 | 2 | 4 | 3 | 5 | 1.0 | neutral or dissatisfied |
| 10137 | 67407 | Female | Loyal Customer | 48 | Business travel | Eco | 641 | 3 | 3 | 3 | 3 | 5 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 2 | 1 | 0.0 | neutral or dissatisfied |
| 11137 | 9546 | Male | Loyal Customer | 60 | Business travel | Business | 228 | 3 | 3 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 35 | 24.0 | satisfied |
| 12137 | 77330 | Female | Loyal Customer | 46 | Business travel | Business | 2428 | 3 | 3 | 3 | 3 | 3 | 5 | 5 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 5 | 8.0 | satisfied |
| 13137 | 118966 | Male | Loyal Customer | 16 | Personal Travel | Eco | 570 | 4 | 1 | 4 | 2 | 4 | 4 | 4 | 4 | 2 | 3 | 2 | 1 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 14137 | 13168 | Male | Loyal Customer | 18 | Personal Travel | Eco Plus | 427 | 3 | 3 | 3 | 4 | 5 | 3 | 5 | 5 | 2 | 1 | 1 | 2 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 15137 | 55619 | Female | Loyal Customer | 60 | Personal Travel | Eco Plus | 404 | 2 | 3 | 2 | 3 | 5 | 2 | 5 | 4 | 4 | 2 | 4 | 1 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 16137 | 112594 | Female | Loyal Customer | 29 | Business travel | Business | 2898 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 2 | 5 | 4 | 3 | 4 | 2 | 6 | 0.0 | neutral or dissatisfied |
| 17137 | 84660 | Female | disloyal Customer | 25 | Business travel | Business | 2182 | 1 | 0 | 1 | 3 | 5 | 1 | 5 | 5 | 5 | 5 | 4 | 4 | 5 | 5 | 7 | 5.0 | neutral or dissatisfied |
| 18137 | 81398 | Female | Loyal Customer | 69 | Personal Travel | Eco | 874 | 4 | 0 | 4 | 1 | 2 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 19137 | 81776 | Male | Loyal Customer | 25 | Business travel | Business | 1487 | 1 | 1 | 3 | 1 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 20137 | 95149 | Female | Loyal Customer | 36 | Personal Travel | Eco | 192 | 3 | 5 | 0 | 4 | 4 | 0 | 4 | 4 | 4 | 2 | 4 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 21137 | 70610 | Male | Loyal Customer | 17 | Personal Travel | Eco Plus | 2611 | 1 | 4 | 1 | 1 | 1 | 3 | 3 | 3 | 4 | 4 | 4 | 3 | 4 | 3 | 10 | 0.0 | neutral or dissatisfied |
| 22137 | 89493 | Female | disloyal Customer | 30 | Business travel | Business | 1931 | 1 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 3 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 23137 | 56795 | Female | disloyal Customer | 38 | Business travel | Business | 1605 | 3 | 3 | 3 | 2 | 2 | 3 | 2 | 2 | 4 | 2 | 4 | 3 | 5 | 2 | 2 | 0.0 | neutral or dissatisfied |
| 24137 | 129169 | Male | Loyal Customer | 56 | Personal Travel | Eco | 679 | 1 | 2 | 0 | 3 | 2 | 0 | 2 | 2 | 3 | 4 | 3 | 4 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 25137 | 112269 | Female | Loyal Customer | 52 | Business travel | Business | 1703 | 3 | 3 | 3 | 3 | 4 | 5 | 5 | 2 | 2 | 2 | 2 | 3 | 2 | 5 | 0 | 0.0 | satisfied |
| 26137 | 90420 | Male | disloyal Customer | 40 | Business travel | Eco | 250 | 3 | 1 | 3 | 1 | 3 | 2 | 2 | 3 | 3 | 1 | 2 | 2 | 2 | 2 | 152 | 144.0 | neutral or dissatisfied |
| 27137 | 48427 | Female | Loyal Customer | 46 | Business travel | Eco | 776 | 4 | 2 | 2 | 2 | 3 | 3 | 1 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 4 | 5.0 | satisfied |
| 28137 | 75350 | Male | Loyal Customer | 8 | Personal Travel | Eco | 2615 | 2 | 4 | 2 | 2 | 2 | 5 | 3 | 5 | 3 | 3 | 5 | 3 | 3 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 29137 | 28948 | Male | Loyal Customer | 58 | Business travel | Eco | 671 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 3 | 1 | 2 | 1 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 30137 | 73726 | Female | Loyal Customer | 32 | Business travel | Eco | 204 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 3 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 31137 | 53570 | Female | disloyal Customer | 24 | Business travel | Eco | 1195 | 3 | 3 | 3 | 4 | 1 | 3 | 1 | 1 | 3 | 4 | 4 | 1 | 3 | 1 | 10 | 0.0 | neutral or dissatisfied |
| 32137 | 87325 | Male | Loyal Customer | 33 | Business travel | Eco | 1027 | 5 | 1 | 1 | 1 | 5 | 4 | 5 | 5 | 4 | 4 | 3 | 3 | 4 | 5 | 0 | 8.0 | neutral or dissatisfied |
| 33137 | 76270 | Male | disloyal Customer | 10 | Business travel | Business | 1927 | 5 | 0 | 5 | 5 | 2 | 0 | 2 | 2 | 4 | 2 | 4 | 4 | 5 | 2 | 0 | 0.0 | satisfied |
| 34137 | 98791 | Female | disloyal Customer | 21 | Business travel | Business | 230 | 5 | 3 | 5 | 4 | 2 | 5 | 2 | 2 | 4 | 1 | 1 | 5 | 3 | 2 | 0 | 0.0 | satisfied |
| 35137 | 57944 | Male | Loyal Customer | 42 | Business travel | Business | 1629 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 8.0 | satisfied |
| 36137 | 79305 | Male | disloyal Customer | 41 | Business travel | Eco | 903 | 2 | 2 | 2 | 3 | 1 | 2 | 1 | 1 | 3 | 2 | 4 | 4 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 37137 | 30789 | Female | Loyal Customer | 12 | Personal Travel | Eco | 895 | 3 | 4 | 3 | 4 | 1 | 3 | 1 | 1 | 4 | 3 | 5 | 3 | 4 | 1 | 102 | 99.0 | neutral or dissatisfied |
| 38137 | 100864 | Female | Loyal Customer | 55 | Business travel | Business | 1605 | 2 | 1 | 2 | 2 | 5 | 5 | 5 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 271 | 250.0 | satisfied |
| 39137 | 44015 | Female | Loyal Customer | 31 | Personal Travel | Eco | 397 | 3 | 5 | 3 | 2 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 40137 | 82021 | Male | Loyal Customer | 28 | Personal Travel | Eco | 1589 | 4 | 5 | 4 | 3 | 4 | 4 | 4 | 4 | 5 | 2 | 4 | 5 | 5 | 4 | 9 | 41.0 | neutral or dissatisfied |
| 41137 | 82995 | Female | Loyal Customer | 35 | Business travel | Business | 1086 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 0.0 | satisfied |
| 42137 | 80630 | Male | Loyal Customer | 43 | Business travel | Business | 2351 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 43137 | 42353 | Female | Loyal Customer | 25 | Personal Travel | Eco | 550 | 2 | 4 | 2 | 2 | 5 | 2 | 5 | 5 | 5 | 3 | 3 | 4 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 44137 | 27407 | Female | disloyal Customer | 26 | Business travel | Eco | 679 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 4 | 4 | 1 | 1 | 1 | 1 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 45137 | 111009 | Male | disloyal Customer | 24 | Business travel | Eco | 319 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 2 | 5 | 3 | 3 | 4 | 4 | 52 | 62.0 | neutral or dissatisfied |
| 46137 | 15117 | Male | disloyal Customer | 37 | Business travel | Eco | 1042 | 1 | 1 | 1 | 5 | 5 | 1 | 5 | 5 | 5 | 4 | 1 | 4 | 2 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 47137 | 10464 | Male | Loyal Customer | 50 | Business travel | Business | 2342 | 3 | 3 | 3 | 3 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 48137 | 97052 | Female | Loyal Customer | 60 | Business travel | Business | 3752 | 1 | 1 | 1 | 1 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 18 | 24.0 | satisfied |
| 49137 | 9756 | Male | Loyal Customer | 15 | Business travel | Business | 1621 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 1 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 50137 | 21405 | Male | Loyal Customer | 44 | Business travel | Business | 3150 | 3 | 1 | 1 | 1 | 1 | 3 | 1 | 3 | 3 | 3 | 3 | 1 | 3 | 1 | 12 | 41.0 | neutral or dissatisfied |
| 51137 | 44488 | Male | Loyal Customer | 44 | Personal Travel | Eco | 476 | 3 | 2 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 3 | 4 | 3 | 3 | 112 | 114.0 | neutral or dissatisfied |
| 52137 | 77423 | Male | Loyal Customer | 27 | Personal Travel | Eco | 590 | 3 | 3 | 3 | 5 | 4 | 3 | 4 | 4 | 1 | 5 | 4 | 2 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 53137 | 122393 | Male | Loyal Customer | 9 | Personal Travel | Eco | 529 | 4 | 4 | 5 | 1 | 5 | 5 | 5 | 5 | 3 | 2 | 5 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 54137 | 8882 | Female | disloyal Customer | 29 | Business travel | Eco | 622 | 4 | 0 | 4 | 2 | 2 | 4 | 2 | 2 | 5 | 4 | 3 | 5 | 5 | 2 | 0 | 6.0 | neutral or dissatisfied |
| 55137 | 69790 | Male | disloyal Customer | 19 | Business travel | Eco | 1055 | 4 | 4 | 4 | 4 | 1 | 4 | 1 | 1 | 3 | 5 | 4 | 3 | 4 | 1 | 0 | 6.0 | neutral or dissatisfied |
| 56137 | 123621 | Male | Loyal Customer | 57 | Business travel | Business | 214 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 3 | 4 | 3 | 0 | 45.0 | satisfied |
| 57137 | 92663 | Male | Loyal Customer | 54 | Personal Travel | Eco Plus | 453 | 2 | 5 | 2 | 2 | 3 | 2 | 3 | 3 | 4 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 58137 | 89795 | Female | Loyal Customer | 53 | Personal Travel | Eco | 1069 | 3 | 4 | 3 | 3 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 4 | 5 | 15 | 11.0 | neutral or dissatisfied |
| 59137 | 44180 | Female | Loyal Customer | 31 | Business travel | Eco | 157 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 4 | 2 | 4 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 60137 | 60392 | Female | Loyal Customer | 78 | Business travel | Business | 1845 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 61137 | 16780 | Male | Loyal Customer | 49 | Personal Travel | Eco | 642 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 2 | 5 | 4 | 1 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 62137 | 89287 | Female | Loyal Customer | 41 | Business travel | Business | 3839 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 2 | 1 | 3 | 3 | 3 | 4 | 3 | 289 | 285.0 | neutral or dissatisfied |
| 63137 | 38959 | Female | Loyal Customer | 41 | Business travel | Business | 1757 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0.0 | satisfied |
| 64137 | 78846 | Female | Loyal Customer | 51 | Business travel | Business | 1981 | 3 | 3 | 3 | 3 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 6 | 10.0 | satisfied |
| 65137 | 106101 | Male | Loyal Customer | 57 | Business travel | Business | 3370 | 2 | 2 | 3 | 2 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 18 | 8.0 | satisfied |
| 66137 | 89007 | Female | Loyal Customer | 33 | Business travel | Business | 1892 | 2 | 2 | 2 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 7 | 0.0 | satisfied |
| 67137 | 84643 | Female | Loyal Customer | 53 | Personal Travel | Eco Plus | 669 | 2 | 4 | 1 | 4 | 2 | 4 | 4 | 1 | 1 | 1 | 1 | 3 | 1 | 5 | 15 | 4.0 | neutral or dissatisfied |
| 68137 | 64684 | Female | disloyal Customer | 22 | Business travel | Eco | 190 | 2 | 4 | 2 | 4 | 2 | 2 | 2 | 2 | 5 | 3 | 5 | 4 | 5 | 2 | 6 | 2.0 | neutral or dissatisfied |
| 69137 | 62342 | Female | Loyal Customer | 30 | Business travel | Eco Plus | 236 | 3 | 1 | 1 | 1 | 3 | 3 | 3 | 3 | 4 | 5 | 3 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 70137 | 23008 | Female | Loyal Customer | 68 | Personal Travel | Eco | 528 | 3 | 3 | 3 | 4 | 1 | 1 | 2 | 5 | 5 | 3 | 5 | 5 | 5 | 5 | 4 | 0.0 | neutral or dissatisfied |
| 71137 | 55843 | Female | Loyal Customer | 27 | Personal Travel | Eco | 1416 | 0 | 2 | 0 | 3 | 1 | 0 | 1 | 1 | 1 | 1 | 2 | 3 | 3 | 1 | 0 | 0.0 | satisfied |
| 72137 | 3806 | Female | Loyal Customer | 57 | Business travel | Business | 650 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 0.0 | satisfied |
| 73137 | 811 | Female | Loyal Customer | 42 | Business travel | Business | 1532 | 1 | 1 | 1 | 1 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 6 | 1.0 | satisfied |
| 74137 | 21647 | Male | Loyal Customer | 23 | Business travel | Eco Plus | 722 | 4 | 5 | 5 | 5 | 4 | 4 | 3 | 4 | 2 | 3 | 5 | 4 | 4 | 4 | 6 | 0.0 | satisfied |
| 75137 | 6559 | Male | Loyal Customer | 31 | Business travel | Eco | 528 | 3 | 5 | 5 | 5 | 3 | 3 | 3 | 3 | 3 | 1 | 3 | 1 | 3 | 3 | 32 | 18.0 | neutral or dissatisfied |
| 76137 | 64158 | Female | Loyal Customer | 36 | Business travel | Business | 589 | 5 | 5 | 5 | 5 | 1 | 3 | 2 | 3 | 3 | 3 | 3 | 2 | 3 | 3 | 15 | 26.0 | satisfied |
| 77137 | 78684 | Male | disloyal Customer | 39 | Business travel | Eco | 761 | 1 | 1 | 1 | 4 | 4 | 1 | 1 | 4 | 3 | 3 | 3 | 1 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 78137 | 41172 | Male | disloyal Customer | 39 | Business travel | Business | 216 | 3 | 3 | 3 | 5 | 1 | 3 | 1 | 1 | 4 | 5 | 2 | 5 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 79137 | 121085 | Male | Loyal Customer | 60 | Business travel | Business | 196 | 4 | 5 | 4 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 18 | 22.0 | satisfied |
| 80137 | 15452 | Female | Loyal Customer | 44 | Business travel | Business | 433 | 3 | 3 | 1 | 3 | 3 | 1 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 0 | 0.0 | satisfied |
| 81137 | 97189 | Male | Loyal Customer | 65 | Personal Travel | Eco | 1129 | 1 | 4 | 2 | 4 | 5 | 2 | 4 | 5 | 5 | 3 | 5 | 3 | 4 | 5 | 28 | 44.0 | neutral or dissatisfied |
| 82137 | 3080 | Male | Loyal Customer | 46 | Business travel | Business | 594 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 83137 | 112442 | Male | Loyal Customer | 60 | Business travel | Business | 1579 | 4 | 4 | 4 | 4 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 1 | 0.0 | satisfied |
| 84137 | 2635 | Female | Loyal Customer | 42 | Personal Travel | Eco Plus | 181 | 2 | 2 | 2 | 4 | 3 | 3 | 4 | 5 | 5 | 2 | 5 | 4 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 85137 | 93808 | Male | Loyal Customer | 47 | Business travel | Business | 3557 | 3 | 3 | 5 | 3 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 28 | 23.0 | satisfied |
| 86137 | 125579 | Male | Loyal Customer | 69 | Business travel | Business | 3492 | 2 | 2 | 2 | 2 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 0 | 0.0 | satisfied |
| 87137 | 37033 | Female | Loyal Customer | 55 | Business travel | Business | 2064 | 3 | 3 | 3 | 3 | 5 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 32 | 18.0 | satisfied |
| 88137 | 35185 | Male | Loyal Customer | 58 | Business travel | Business | 3147 | 3 | 3 | 3 | 3 | 5 | 1 | 3 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 30 | 57.0 | satisfied |
| 89137 | 40648 | Male | disloyal Customer | 25 | Business travel | Business | 541 | 0 | 4 | 0 | 3 | 3 | 0 | 4 | 3 | 5 | 4 | 5 | 3 | 5 | 3 | 3 | 0.0 | satisfied |
| 90137 | 80751 | Male | Loyal Customer | 21 | Personal Travel | Eco | 393 | 2 | 4 | 2 | 1 | 5 | 2 | 5 | 5 | 4 | 5 | 4 | 5 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 91137 | 99125 | Male | Loyal Customer | 29 | Personal Travel | Eco | 237 | 4 | 5 | 4 | 1 | 1 | 4 | 1 | 1 | 3 | 4 | 5 | 4 | 4 | 1 | 16 | 13.0 | neutral or dissatisfied |
| 92137 | 15935 | Female | Loyal Customer | 26 | Business travel | Business | 528 | 1 | 4 | 4 | 4 | 1 | 1 | 1 | 3 | 4 | 3 | 3 | 1 | 1 | 1 | 183 | 180.0 | neutral or dissatisfied |
| 93137 | 124773 | Female | Loyal Customer | 39 | Business travel | Business | 3700 | 1 | 4 | 4 | 4 | 1 | 4 | 3 | 1 | 1 | 1 | 1 | 3 | 1 | 4 | 105 | 121.0 | neutral or dissatisfied |
| 94137 | 16033 | Male | Loyal Customer | 39 | Personal Travel | Eco | 780 | 2 | 5 | 2 | 1 | 4 | 2 | 4 | 4 | 3 | 5 | 5 | 4 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 95137 | 92216 | Female | Loyal Customer | 47 | Personal Travel | Eco | 2079 | 3 | 1 | 3 | 3 | 4 | 2 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 96137 | 44422 | Male | Loyal Customer | 30 | Business travel | Business | 2845 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 3 | 2 | 2 | 4 | 2 | 3 | 3 | 118 | 107.0 | neutral or dissatisfied |
| 97137 | 31944 | Female | Loyal Customer | 59 | Business travel | Business | 102 | 0 | 5 | 1 | 4 | 3 | 4 | 4 | 5 | 5 | 3 | 3 | 5 | 5 | 4 | 0 | 5.0 | satisfied |
| 98137 | 73292 | Male | disloyal Customer | 44 | Business travel | Business | 1182 | 5 | 5 | 5 | 2 | 2 | 5 | 2 | 2 | 3 | 2 | 5 | 3 | 4 | 2 | 106 | 117.0 | satisfied |
| 99137 | 56137 | Female | Loyal Customer | 27 | Business travel | Business | 1400 | 4 | 4 | 1 | 4 | 3 | 3 | 3 | 3 | 5 | 2 | 4 | 3 | 5 | 3 | 10 | 0.0 | satisfied |
| 100137 | 7330 | Female | Loyal Customer | 43 | Business travel | Business | 606 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 41 | 40.0 | satisfied |
| 101137 | 8663 | Male | Loyal Customer | 39 | Business travel | Business | 181 | 0 | 5 | 0 | 1 | 2 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 102137 | 9728 | Female | Loyal Customer | 66 | Personal Travel | Eco Plus | 277 | 1 | 2 | 3 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 10 | 0.0 | neutral or dissatisfied |
| 103137 | 114702 | Male | disloyal Customer | 26 | Business travel | Business | 337 | 1 | 0 | 1 | 2 | 5 | 1 | 5 | 5 | 4 | 3 | 5 | 5 | 4 | 5 | 66 | 49.0 | neutral or dissatisfied |
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