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| ID | Описание | Дата |
|---|---|---|
| a5ddaa8f-9102-488b-bb3c-122743f59ab9 | enhance B2B convergence | 2006-07-05 |
| a8220294-9f34-4990-9fad-d122703befab | transform dot-com e-commerce | 2013-05-26 |
| fbc0fe69-221f-4e73-834a-c4336bfc1ccc | disintermediate interactive e-markets | 2005-02-01 |
| e4aa0a7a-15ad-45cd-b403-fa0aaa2ea0fd | orchestrate holistic channels | 1971-10-12 |
| 1a871e4d-9f34-43b5-b1e8-bd7a5dc23c69 | aggregate cross-platform niches | 2000-01-31 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 339 | 14343 | Male | Loyal Customer | 27 | Personal Travel | Eco | 429 | 4 | 5 | 4 | 3 | 3 | 4 | 1 | 3 | 5 | 3 | 4 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 1339 | 80364 | Female | disloyal Customer | 29 | Business travel | Business | 368 | 2 | 3 | 3 | 4 | 2 | 3 | 2 | 2 | 4 | 2 | 5 | 5 | 4 | 2 | 0 | 2.0 | neutral or dissatisfied |
| 2339 | 59479 | Female | Loyal Customer | 28 | Business travel | Business | 2399 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 5 | 3 | 4 | 4 | 5 | 4 | 19 | 0.0 | satisfied |
| 3339 | 118816 | Female | disloyal Customer | 36 | Business travel | Business | 369 | 1 | 1 | 1 | 1 | 4 | 1 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 4 | 42 | 40.0 | neutral or dissatisfied |
| 4339 | 28441 | Male | Loyal Customer | 69 | Personal Travel | Eco | 2496 | 3 | 1 | 3 | 3 | 3 | 4 | 4 | 4 | 5 | 2 | 2 | 4 | 3 | 4 | 6 | 0.0 | neutral or dissatisfied |
| 5339 | 17662 | Female | Loyal Customer | 24 | Personal Travel | Eco | 1008 | 3 | 4 | 3 | 2 | 2 | 3 | 2 | 2 | 4 | 5 | 4 | 3 | 4 | 2 | 126 | 112.0 | neutral or dissatisfied |
| 6339 | 114727 | Male | Loyal Customer | 36 | Business travel | Business | 390 | 5 | 5 | 5 | 5 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 68 | 69.0 | satisfied |
| 7339 | 71273 | Male | Loyal Customer | 39 | Personal Travel | Eco | 733 | 2 | 3 | 2 | 1 | 3 | 2 | 2 | 3 | 5 | 5 | 4 | 4 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 8339 | 105556 | Male | Loyal Customer | 43 | Business travel | Eco Plus | 611 | 1 | 3 | 3 | 3 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 3 | 3 | 1 | 5 | 0.0 | neutral or dissatisfied |
| 9339 | 96897 | Male | Loyal Customer | 36 | Personal Travel | Eco | 781 | 4 | 5 | 4 | 5 | 4 | 5 | 5 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 212 | 221.0 | neutral or dissatisfied |
| 10339 | 37715 | Female | Loyal Customer | 35 | Personal Travel | Eco | 944 | 2 | 4 | 2 | 2 | 5 | 2 | 5 | 5 | 2 | 1 | 4 | 5 | 1 | 5 | 28 | 22.0 | neutral or dissatisfied |
| 11339 | 90702 | Male | Loyal Customer | 34 | Business travel | Business | 581 | 2 | 2 | 2 | 2 | 4 | 5 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 12339 | 102033 | Female | Loyal Customer | 49 | Business travel | Business | 391 | 1 | 4 | 4 | 4 | 3 | 4 | 4 | 1 | 1 | 2 | 1 | 1 | 1 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 13339 | 61111 | Female | disloyal Customer | 24 | Business travel | Eco | 1065 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 1 | 1 | 4 | 1 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 14339 | 42550 | Female | Loyal Customer | 68 | Personal Travel | Eco | 1091 | 1 | 3 | 1 | 3 | 4 | 3 | 3 | 5 | 5 | 1 | 5 | 4 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 15339 | 86696 | Male | Loyal Customer | 45 | Business travel | Business | 1747 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 4 | 5 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 16339 | 57883 | Female | disloyal Customer | 39 | Business travel | Business | 305 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 5 | 3 | 4 | 0.0 | neutral or dissatisfied |
| 17339 | 48040 | Female | disloyal Customer | 40 | Business travel | Business | 677 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 1 | 3 | 4 | 4 | 4 | 4 | 21 | 24.0 | neutral or dissatisfied |
| 18339 | 26229 | Male | Loyal Customer | 42 | Personal Travel | Eco | 406 | 2 | 4 | 2 | 2 | 4 | 2 | 4 | 4 | 4 | 2 | 5 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 19339 | 42837 | Female | Loyal Customer | 32 | Business travel | Business | 1864 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 2 | 5 | 3 | 3 | 3 | 4 | 0 | 0.0 | satisfied |
| 20339 | 5376 | Male | disloyal Customer | 22 | Business travel | Eco | 812 | 3 | 3 | 3 | 4 | 5 | 3 | 3 | 5 | 4 | 4 | 4 | 3 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 21339 | 58137 | Female | Loyal Customer | 59 | Business travel | Business | 3222 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 22339 | 104790 | Male | disloyal Customer | 20 | Business travel | Eco | 587 | 3 | 5 | 3 | 5 | 3 | 3 | 2 | 3 | 3 | 2 | 4 | 5 | 5 | 3 | 3 | 4.0 | neutral or dissatisfied |
| 23339 | 36217 | Male | Loyal Customer | 17 | Business travel | Eco | 280 | 2 | 5 | 1 | 1 | 2 | 2 | 1 | 2 | 1 | 5 | 4 | 3 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 24339 | 12676 | Female | disloyal Customer | 26 | Business travel | Eco | 689 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 3 | 2 | 1 | 3 | 5 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 25339 | 55385 | Male | Loyal Customer | 38 | Personal Travel | Eco | 678 | 3 | 2 | 3 | 3 | 4 | 3 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 1 | 15.0 | neutral or dissatisfied |
| 26339 | 121900 | Male | Loyal Customer | 34 | Personal Travel | Eco | 449 | 3 | 4 | 3 | 4 | 1 | 3 | 1 | 1 | 2 | 2 | 4 | 2 | 3 | 1 | 3 | 1.0 | neutral or dissatisfied |
| 27339 | 12511 | Male | Loyal Customer | 58 | Personal Travel | Eco Plus | 127 | 3 | 3 | 3 | 1 | 4 | 3 | 4 | 4 | 1 | 3 | 3 | 1 | 4 | 4 | 40 | 36.0 | neutral or dissatisfied |
| 28339 | 67620 | Male | disloyal Customer | 24 | Business travel | Business | 1313 | 5 | 2 | 5 | 3 | 4 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 5 | 4 | 24 | 22.0 | satisfied |
| 29339 | 102677 | Male | disloyal Customer | 21 | Business travel | Eco | 601 | 3 | 0 | 3 | 2 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 3 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 30339 | 60157 | Male | Loyal Customer | 65 | Personal Travel | Eco | 1005 | 3 | 4 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 2 | 5 | 5 | 4 | 3 | 0 | 8.0 | neutral or dissatisfied |
| 31339 | 55342 | Female | Loyal Customer | 29 | Personal Travel | Eco | 1117 | 2 | 5 | 2 | 3 | 3 | 2 | 3 | 3 | 4 | 3 | 4 | 3 | 5 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 32339 | 44526 | Female | Loyal Customer | 49 | Business travel | Business | 1937 | 3 | 3 | 3 | 3 | 1 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 2.0 | satisfied |
| 33339 | 53436 | Female | Loyal Customer | 25 | Business travel | Eco | 2419 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 3 | 5 | 3 | 4 | 5 | 3 | 2.0 | satisfied |
| 34339 | 94056 | Male | Loyal Customer | 27 | Business travel | Business | 239 | 0 | 0 | 0 | 1 | 5 | 5 | 5 | 5 | 3 | 2 | 4 | 4 | 4 | 5 | 29 | 23.0 | satisfied |
| 35339 | 96916 | Male | Loyal Customer | 46 | Personal Travel | Eco | 957 | 3 | 5 | 3 | 3 | 4 | 3 | 4 | 4 | 5 | 2 | 5 | 5 | 5 | 4 | 2 | 8.0 | neutral or dissatisfied |
| 36339 | 59780 | Male | Loyal Customer | 13 | Personal Travel | Eco | 1025 | 1 | 4 | 1 | 1 | 5 | 1 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 11.0 | neutral or dissatisfied |
| 37339 | 52182 | Male | Loyal Customer | 59 | Business travel | Eco | 237 | 5 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 4 | 3 | 5 | 2 | 2 | 5 | 0 | 0.0 | satisfied |
| 38339 | 119342 | Male | Loyal Customer | 66 | Personal Travel | Eco | 214 | 3 | 2 | 3 | 3 | 2 | 3 | 2 | 2 | 2 | 4 | 2 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 39339 | 103806 | Female | Loyal Customer | 43 | Business travel | Business | 2435 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 16 | 7.0 | satisfied |
| 40339 | 58469 | Male | Loyal Customer | 36 | Business travel | Business | 2862 | 2 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 2 | 0.0 | satisfied |
| 41339 | 57510 | Female | Loyal Customer | 52 | Business travel | Business | 3399 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 4.0 | satisfied |
| 42339 | 58374 | Male | disloyal Customer | 27 | Business travel | Business | 733 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 4 | 3 | 4 | 2 | 5 | 29 | 22.0 | neutral or dissatisfied |
| 43339 | 18788 | Male | Loyal Customer | 42 | Business travel | Eco | 448 | 5 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 3 | 1 | 5 | 5 | 5 | 4 | 0 | 0.0 | satisfied |
| 44339 | 54865 | Male | Loyal Customer | 57 | Business travel | Business | 862 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 8 | 0.0 | satisfied |
| 45339 | 7875 | Female | Loyal Customer | 24 | Business travel | Business | 910 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 2 | 4 | 3 | 4 | 5 | 25 | 25.0 | satisfied |
| 46339 | 24900 | Male | disloyal Customer | 36 | Business travel | Business | 762 | 3 | 3 | 3 | 1 | 5 | 3 | 5 | 5 | 3 | 2 | 5 | 4 | 4 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 47339 | 46025 | Male | Loyal Customer | 46 | Business travel | Eco | 996 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 2 | 3 | 1 | 5 | 4 | 2 | 18 | 18.0 | satisfied |
| 48339 | 77182 | Male | disloyal Customer | 38 | Business travel | Business | 290 | 2 | 2 | 2 | 4 | 1 | 2 | 1 | 1 | 3 | 2 | 5 | 3 | 4 | 1 | 0 | 5.0 | neutral or dissatisfied |
| 49339 | 23924 | Male | Loyal Customer | 57 | Personal Travel | Eco | 579 | 1 | 5 | 0 | 3 | 1 | 0 | 1 | 1 | 2 | 3 | 5 | 5 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 50339 | 93254 | Male | disloyal Customer | 26 | Business travel | Business | 1180 | 2 | 2 | 2 | 3 | 5 | 2 | 4 | 5 | 4 | 2 | 4 | 1 | 4 | 5 | 53 | 32.0 | neutral or dissatisfied |
| 51339 | 105889 | Male | Loyal Customer | 42 | Business travel | Business | 3225 | 0 | 0 | 0 | 4 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 37 | 40.0 | satisfied |
| 52339 | 128421 | Male | disloyal Customer | 41 | Business travel | Eco | 304 | 3 | 1 | 3 | 3 | 5 | 3 | 5 | 5 | 1 | 4 | 4 | 4 | 3 | 5 | 4 | 0.0 | neutral or dissatisfied |
| 53339 | 100832 | Male | Loyal Customer | 51 | Business travel | Business | 711 | 3 | 3 | 3 | 3 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 0 | 0.0 | satisfied |
| 54339 | 8137 | Male | disloyal Customer | 27 | Business travel | Eco | 530 | 4 | 3 | 4 | 3 | 5 | 4 | 5 | 5 | 3 | 2 | 3 | 1 | 4 | 5 | 7 | 7.0 | neutral or dissatisfied |
| 55339 | 4546 | Female | disloyal Customer | 38 | Business travel | Eco | 319 | 3 | 3 | 3 | 4 | 3 | 1 | 1 | 1 | 1 | 3 | 3 | 1 | 4 | 1 | 112 | 135.0 | neutral or dissatisfied |
| 56339 | 113239 | Male | Loyal Customer | 70 | Personal Travel | Business | 197 | 2 | 5 | 2 | 3 | 5 | 1 | 1 | 3 | 3 | 2 | 3 | 1 | 3 | 5 | 2 | 0.0 | neutral or dissatisfied |
| 57339 | 60289 | Male | Loyal Customer | 24 | Business travel | Business | 1954 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 4 | 58 | 54.0 | satisfied |
| 58339 | 12255 | Male | Loyal Customer | 51 | Business travel | Eco | 127 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 1 | 5 | 1 | 3 | 5 | 0 | 0.0 | satisfied |
| 59339 | 123118 | Male | Loyal Customer | 31 | Business travel | Business | 2473 | 2 | 2 | 2 | 2 | 2 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 60339 | 46665 | Female | Loyal Customer | 48 | Business travel | Business | 1824 | 5 | 5 | 4 | 5 | 1 | 1 | 2 | 4 | 4 | 4 | 5 | 4 | 4 | 2 | 0 | 2.0 | satisfied |
| 61339 | 19717 | Female | disloyal Customer | 16 | Business travel | Eco | 409 | 3 | 4 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 2 | 4 | 4 | 62 | 94.0 | neutral or dissatisfied |
| 62339 | 81146 | Male | disloyal Customer | 30 | Business travel | Business | 1310 | 2 | 3 | 3 | 2 | 1 | 3 | 1 | 1 | 3 | 3 | 5 | 3 | 5 | 1 | 65 | 49.0 | neutral or dissatisfied |
| 63339 | 52622 | Female | Loyal Customer | 39 | Business travel | Business | 1549 | 3 | 3 | 3 | 3 | 2 | 3 | 1 | 5 | 5 | 5 | 3 | 2 | 5 | 4 | 0 | 5.0 | satisfied |
| 64339 | 29401 | Female | Loyal Customer | 14 | Personal Travel | Eco | 2404 | 2 | 3 | 2 | 2 | 2 | 2 | 2 | 5 | 1 | 5 | 2 | 2 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 65339 | 43111 | Female | Loyal Customer | 66 | Personal Travel | Eco | 391 | 1 | 4 | 1 | 4 | 1 | 3 | 2 | 1 | 1 | 1 | 1 | 5 | 1 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 66339 | 42947 | Female | disloyal Customer | 25 | Business travel | Eco | 236 | 3 | 0 | 3 | 2 | 5 | 3 | 5 | 5 | 2 | 5 | 5 | 5 | 3 | 5 | 2 | 4.0 | neutral or dissatisfied |
| 67339 | 27947 | Female | Loyal Customer | 23 | Business travel | Eco | 1874 | 0 | 5 | 0 | 2 | 3 | 0 | 3 | 3 | 5 | 1 | 4 | 1 | 2 | 3 | 0 | 0.0 | satisfied |
| 68339 | 47646 | Female | Loyal Customer | 45 | Business travel | Business | 1482 | 2 | 4 | 4 | 4 | 5 | 3 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 69339 | 107535 | Female | Loyal Customer | 60 | Business travel | Business | 1521 | 3 | 3 | 3 | 3 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 60 | 56.0 | satisfied |
| 70339 | 21166 | Male | Loyal Customer | 45 | Business travel | Business | 2358 | 0 | 4 | 0 | 3 | 2 | 4 | 5 | 4 | 4 | 1 | 1 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 71339 | 48254 | Female | Loyal Customer | 43 | Personal Travel | Eco | 414 | 3 | 5 | 4 | 4 | 4 | 1 | 2 | 3 | 3 | 4 | 3 | 5 | 3 | 1 | 2 | 0.0 | neutral or dissatisfied |
| 72339 | 7381 | Female | Loyal Customer | 28 | Business travel | Business | 3032 | 5 | 5 | 5 | 5 | 3 | 4 | 3 | 3 | 3 | 4 | 5 | 3 | 5 | 3 | 69 | 70.0 | satisfied |
| 73339 | 119494 | Female | Loyal Customer | 31 | Business travel | Business | 2227 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 3 | 5 | 5 | 4 | 4 | 0 | 6.0 | satisfied |
| 74339 | 54697 | Female | Loyal Customer | 41 | Business travel | Eco | 787 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 2 | 1 | 4 | 4 | 5 | 4 | 0 | 0.0 | satisfied |
| 75339 | 41453 | Female | Loyal Customer | 54 | Business travel | Business | 1334 | 2 | 2 | 2 | 2 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 76339 | 76955 | Female | Loyal Customer | 33 | Business travel | Business | 1990 | 1 | 4 | 4 | 4 | 2 | 3 | 4 | 1 | 1 | 1 | 1 | 4 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 77339 | 11309 | Female | Loyal Customer | 46 | Personal Travel | Eco | 247 | 2 | 3 | 2 | 4 | 4 | 1 | 5 | 2 | 2 | 2 | 1 | 4 | 2 | 3 | 0 | 5.0 | neutral or dissatisfied |
| 78339 | 18981 | Male | disloyal Customer | 23 | Business travel | Eco | 451 | 3 | 0 | 3 | 4 | 2 | 3 | 2 | 2 | 2 | 3 | 1 | 2 | 3 | 2 | 15 | 10.0 | neutral or dissatisfied |
| 79339 | 15867 | Male | Loyal Customer | 39 | Business travel | Business | 332 | 3 | 2 | 3 | 3 | 5 | 4 | 3 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 108 | 91.0 | satisfied |
| 80339 | 75119 | Female | disloyal Customer | 25 | Business travel | Business | 1846 | 2 | 5 | 2 | 1 | 1 | 2 | 1 | 1 | 4 | 3 | 4 | 5 | 4 | 1 | 1 | 0.0 | neutral or dissatisfied |
| 81339 | 22516 | Male | Loyal Customer | 26 | Business travel | Eco Plus | 143 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 1 | 3 | 4 | 2 | 4 | 2 | 7.0 | satisfied |
| 82339 | 43448 | Male | Loyal Customer | 33 | Business travel | Business | 679 | 4 | 4 | 2 | 4 | 2 | 2 | 2 | 2 | 4 | 1 | 1 | 2 | 1 | 2 | 0 | 0.0 | satisfied |
| 83339 | 88821 | Female | Loyal Customer | 33 | Business travel | Eco Plus | 581 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 84339 | 19764 | Male | disloyal Customer | 23 | Business travel | Eco | 462 | 1 | 0 | 2 | 3 | 2 | 5 | 5 | 3 | 4 | 4 | 5 | 5 | 4 | 5 | 131 | 138.0 | neutral or dissatisfied |
| 85339 | 15233 | Female | Loyal Customer | 52 | Business travel | Business | 2537 | 3 | 5 | 5 | 5 | 2 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 86339 | 2997 | Female | Loyal Customer | 45 | Business travel | Business | 3173 | 5 | 5 | 5 | 5 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 10 | 15.0 | satisfied |
| 87339 | 9969 | Male | Loyal Customer | 69 | Personal Travel | Eco | 357 | 3 | 5 | 3 | 3 | 4 | 3 | 5 | 4 | 3 | 5 | 4 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 88339 | 113142 | Female | disloyal Customer | 25 | Business travel | Business | 628 | 2 | 0 | 2 | 4 | 5 | 2 | 5 | 5 | 3 | 2 | 4 | 3 | 4 | 5 | 32 | 47.0 | neutral or dissatisfied |
| 89339 | 120550 | Female | disloyal Customer | 38 | Business travel | Business | 1481 | 4 | 4 | 4 | 1 | 3 | 4 | 3 | 3 | 4 | 2 | 3 | 5 | 5 | 3 | 2 | 0.0 | satisfied |
| 90339 | 68917 | Female | Loyal Customer | 15 | Personal Travel | Eco | 936 | 2 | 3 | 2 | 1 | 3 | 2 | 3 | 3 | 4 | 3 | 3 | 3 | 1 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 91339 | 85299 | Female | Loyal Customer | 21 | Personal Travel | Eco | 731 | 2 | 4 | 2 | 1 | 5 | 2 | 5 | 5 | 5 | 3 | 2 | 3 | 1 | 5 | 7 | 0.0 | neutral or dissatisfied |
| 92339 | 63478 | Male | Loyal Customer | 11 | Personal Travel | Eco Plus | 337 | 1 | 4 | 1 | 1 | 5 | 1 | 5 | 5 | 3 | 5 | 4 | 5 | 4 | 5 | 23 | 23.0 | neutral or dissatisfied |
| 93339 | 15451 | Female | Loyal Customer | 57 | Business travel | Eco | 433 | 4 | 5 | 5 | 5 | 3 | 5 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 77 | 98.0 | satisfied |
| 94339 | 71897 | Female | Loyal Customer | 30 | Personal Travel | Eco | 1829 | 4 | 5 | 4 | 4 | 3 | 4 | 3 | 3 | 3 | 2 | 4 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 95339 | 25826 | Male | Loyal Customer | 38 | Business travel | Business | 692 | 3 | 3 | 3 | 3 | 1 | 4 | 2 | 4 | 4 | 4 | 4 | 5 | 4 | 1 | 18 | 41.0 | satisfied |
| 96339 | 10808 | Male | Loyal Customer | 38 | Business travel | Business | 2383 | 3 | 2 | 2 | 2 | 1 | 4 | 4 | 2 | 2 | 2 | 3 | 4 | 2 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 97339 | 14128 | Male | Loyal Customer | 40 | Business travel | Business | 2657 | 5 | 5 | 5 | 5 | 2 | 2 | 1 | 2 | 2 | 2 | 2 | 3 | 2 | 2 | 67 | 64.0 | satisfied |
| 98339 | 41851 | Male | disloyal Customer | 22 | Business travel | Eco | 300 | 2 | 5 | 2 | 3 | 4 | 2 | 4 | 4 | 3 | 2 | 1 | 4 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 99339 | 50962 | Female | Loyal Customer | 40 | Personal Travel | Eco | 363 | 3 | 1 | 3 | 3 | 2 | 3 | 2 | 2 | 1 | 1 | 3 | 2 | 4 | 2 | 6 | 1.0 | neutral or dissatisfied |
| 100339 | 7209 | Female | Loyal Customer | 42 | Business travel | Business | 135 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 4 | 3 | 0 | 4.0 | satisfied |
| 101339 | 53914 | Female | Loyal Customer | 50 | Personal Travel | Eco | 191 | 1 | 4 | 1 | 4 | 3 | 4 | 4 | 2 | 2 | 1 | 2 | 1 | 2 | 3 | 10 | 0.0 | neutral or dissatisfied |
| 102339 | 15500 | Female | Loyal Customer | 30 | Personal Travel | Eco | 433 | 2 | 2 | 2 | 4 | 3 | 2 | 3 | 3 | 3 | 4 | 3 | 3 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 103339 | 27838 | Male | Loyal Customer | 47 | Personal Travel | Eco | 1448 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 5 | 1 | 3 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
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