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| ID | Описание | Дата |
|---|---|---|
| 7d0d029f-3c47-4597-bd88-6af2b19839d7 | evolve magnetic solutions | 1996-02-27 |
| 34ba543d-ae83-48c3-a3f5-5c780dd7cc49 | deploy world-class platforms | 1995-08-28 |
| 62667cb6-41bd-4a57-9455-58bcbc44c602 | deliver 24/365 users | 2018-02-02 |
| bbe83106-0f15-410b-b69d-d6e680c69f28 | empower one-to-one web-readiness | 1983-04-22 |
| e6278d4e-c443-4d56-bb1b-005d8d83fac4 | whiteboard e-business markets | 1981-10-13 |
| Unnamed: 0 | id | Gender | Customer Type | Age | Type of Travel | Class | Flight Distance | Inflight wifi service | Departure/Arrival time convenient | Ease of Online booking | Gate location | Food and drink | Online boarding | Seat comfort | Inflight entertainment | On-board service | Leg room service | Baggage handling | Checkin service | Inflight service | Cleanliness | Departure Delay in Minutes | Arrival Delay in Minutes | satisfaction |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 131 | 18311 | Female | Loyal Customer | 22 | Personal Travel | Eco | 549 | 4 | 0 | 4 | 3 | 3 | 4 | 1 | 3 | 3 | 2 | 5 | 4 | 5 | 3 | 15 | 3.0 | neutral or dissatisfied |
| 1131 | 21866 | Male | Loyal Customer | 24 | Business travel | Business | 1893 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 1 | 4 | 3 | 4 | 5 | 0 | 0.0 | satisfied |
| 2131 | 109044 | Male | Loyal Customer | 38 | Business travel | Eco | 849 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 4 | 4 | 2 | 4 | 1 | 6 | 8.0 | neutral or dissatisfied |
| 3131 | 89186 | Female | Loyal Customer | 31 | Personal Travel | Eco | 2139 | 1 | 5 | 1 | 3 | 5 | 1 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 4131 | 99779 | Male | Loyal Customer | 43 | Business travel | Business | 2937 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 3 | 3 | 4 | 3 | 4 | 3 | 5 | 0 | 0.0 | satisfied |
| 5131 | 31288 | Female | Loyal Customer | 29 | Personal Travel | Eco | 533 | 3 | 5 | 3 | 1 | 4 | 3 | 4 | 4 | 5 | 4 | 4 | 3 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 6131 | 72583 | Female | disloyal Customer | 22 | Business travel | Eco | 585 | 5 | 0 | 5 | 3 | 1 | 5 | 1 | 1 | 2 | 4 | 5 | 4 | 5 | 1 | 0 | 0.0 | satisfied |
| 7131 | 28536 | Female | Loyal Customer | 47 | Business travel | Business | 2640 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 1 | 1 | 2 | 4 | 4 | 2 | 4 | 210 | 161.0 | neutral or dissatisfied |
| 8131 | 79663 | Male | Loyal Customer | 25 | Personal Travel | Eco | 762 | 3 | 1 | 3 | 2 | 1 | 3 | 1 | 1 | 2 | 2 | 2 | 3 | 2 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 9131 | 108168 | Male | Loyal Customer | 47 | Personal Travel | Eco | 1166 | 4 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 3 | 3 | 5 | 5 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 10131 | 71203 | Male | Loyal Customer | 48 | Business travel | Business | 733 | 1 | 1 | 1 | 1 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 13 | 7.0 | satisfied |
| 11131 | 112611 | Female | Loyal Customer | 19 | Business travel | Business | 1632 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 1 | 1 | 4 | 3 | 4 | 4 | 1 | 0.0 | satisfied |
| 12131 | 36528 | Male | Loyal Customer | 22 | Business travel | Business | 2049 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 5 | 1 | 2 | 2 | 2 | 4 | 7 | 38.0 | satisfied |
| 13131 | 71314 | Male | disloyal Customer | 29 | Business travel | Business | 1514 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 4 | 5 | 4 | 5 | 4 | 3 | 0 | 1.0 | neutral or dissatisfied |
| 14131 | 124856 | Female | Loyal Customer | 43 | Business travel | Business | 3665 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | 0.0 | satisfied |
| 15131 | 67755 | Male | Loyal Customer | 32 | Business travel | Business | 1171 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 3 | 3 | 3 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 16131 | 12576 | Female | Loyal Customer | 40 | Personal Travel | Business | 542 | 3 | 5 | 3 | 1 | 2 | 5 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 5 | 0 | 1.0 | neutral or dissatisfied |
| 17131 | 37381 | Male | disloyal Customer | 27 | Business travel | Eco | 1010 | 2 | 2 | 2 | 1 | 1 | 2 | 2 | 1 | 3 | 1 | 4 | 3 | 1 | 1 | 27 | 23.0 | neutral or dissatisfied |
| 18131 | 71938 | Female | Loyal Customer | 40 | Personal Travel | Eco Plus | 1846 | 2 | 5 | 2 | 2 | 1 | 2 | 1 | 1 | 4 | 2 | 5 | 5 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 19131 | 91903 | Male | Loyal Customer | 29 | Business travel | Eco | 2586 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 4 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 20131 | 85340 | Male | Loyal Customer | 45 | Business travel | Business | 874 | 3 | 3 | 3 | 3 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 0 | 0.0 | satisfied |
| 21131 | 62262 | Female | disloyal Customer | 24 | Business travel | Eco | 2454 | 2 | 2 | 2 | 4 | 2 | 2 | 2 | 2 | 1 | 1 | 2 | 2 | 3 | 2 | 5 | 8.0 | neutral or dissatisfied |
| 22131 | 31431 | Male | Loyal Customer | 51 | Personal Travel | Eco | 1546 | 2 | 5 | 3 | 3 | 1 | 3 | 1 | 1 | 3 | 3 | 4 | 4 | 5 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 23131 | 33772 | Female | Loyal Customer | 61 | Personal Travel | Eco | 1990 | 3 | 2 | 3 | 3 | 4 | 4 | 3 | 2 | 2 | 3 | 2 | 1 | 2 | 1 | 51 | 58.0 | neutral or dissatisfied |
| 24131 | 161 | Male | Loyal Customer | 20 | Personal Travel | Eco | 227 | 2 | 5 | 2 | 5 | 5 | 2 | 5 | 5 | 3 | 2 | 5 | 4 | 4 | 5 | 49 | 63.0 | neutral or dissatisfied |
| 25131 | 16791 | Male | Loyal Customer | 47 | Personal Travel | Eco Plus | 569 | 4 | 4 | 3 | 1 | 1 | 3 | 1 | 1 | 5 | 2 | 5 | 5 | 5 | 1 | 0 | 0.0 | satisfied |
| 26131 | 12790 | Male | Loyal Customer | 69 | Business travel | Eco | 528 | 4 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 3 | 4 | 10 | NaN | satisfied |
| 27131 | 1650 | Female | Loyal Customer | 42 | Business travel | Business | 3908 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 2.0 | satisfied |
| 28131 | 108911 | Male | Loyal Customer | 42 | Business travel | Eco | 1243 | 2 | 5 | 5 | 5 | 1 | 2 | 1 | 1 | 4 | 5 | 3 | 1 | 4 | 1 | 57 | 33.0 | neutral or dissatisfied |
| 29131 | 16994 | Male | Loyal Customer | 53 | Business travel | Business | 843 | 2 | 2 | 2 | 2 | 5 | 1 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 0 | 29.0 | satisfied |
| 30131 | 115511 | Male | Loyal Customer | 73 | Business travel | Business | 3532 | 3 | 1 | 1 | 1 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 1 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 31131 | 95043 | Female | Loyal Customer | 15 | Personal Travel | Eco | 248 | 1 | 4 | 1 | 1 | 5 | 1 | 5 | 5 | 4 | 2 | 5 | 4 | 4 | 5 | 18 | 12.0 | neutral or dissatisfied |
| 32131 | 3256 | Female | Loyal Customer | 41 | Business travel | Business | 483 | 4 | 5 | 5 | 5 | 1 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 0 | 22.0 | neutral or dissatisfied |
| 33131 | 13768 | Female | Loyal Customer | 52 | Business travel | Business | 525 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 0 | 0.0 | satisfied |
| 34131 | 80544 | Female | Loyal Customer | 58 | Business travel | Business | 1747 | 1 | 1 | 1 | 1 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 3 | 7 | 0.0 | satisfied |
| 35131 | 112613 | Female | Loyal Customer | 58 | Personal Travel | Eco | 602 | 1 | 2 | 1 | 3 | 4 | 3 | 4 | 3 | 3 | 1 | 1 | 2 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 36131 | 113144 | Male | disloyal Customer | 30 | Business travel | Business | 677 | 1 | 1 | 1 | 5 | 4 | 1 | 3 | 4 | 4 | 2 | 4 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 37131 | 49385 | Male | Loyal Customer | 44 | Business travel | Business | 2874 | 2 | 2 | 2 | 2 | 1 | 4 | 3 | 4 | 4 | 4 | 4 | 5 | 4 | 2 | 0 | 0.0 | satisfied |
| 38131 | 118054 | Female | disloyal Customer | 27 | Business travel | Eco | 1262 | 2 | 2 | 2 | 4 | 2 | 2 | 2 | 2 | 1 | 4 | 4 | 2 | 3 | 2 | 3 | 0.0 | neutral or dissatisfied |
| 39131 | 80125 | Female | Loyal Customer | 45 | Personal Travel | Business | 2586 | 2 | 5 | 2 | 5 | 2 | 4 | 4 | 3 | 5 | 4 | 5 | 4 | 3 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 40131 | 2440 | Male | Loyal Customer | 11 | Personal Travel | Eco | 641 | 3 | 4 | 3 | 3 | 4 | 3 | 4 | 4 | 5 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 41131 | 114198 | Female | Loyal Customer | 29 | Business travel | Business | 1897 | 1 | 5 | 5 | 5 | 1 | 1 | 1 | 1 | 3 | 3 | 4 | 1 | 4 | 1 | 11 | 7.0 | neutral or dissatisfied |
| 42131 | 73016 | Male | Loyal Customer | 11 | Personal Travel | Eco | 1096 | 1 | 3 | 0 | 4 | 3 | 0 | 3 | 3 | 3 | 2 | 3 | 4 | 4 | 3 | 10 | 13.0 | neutral or dissatisfied |
| 43131 | 54649 | Male | disloyal Customer | 44 | Business travel | Eco | 787 | 2 | 1 | 1 | 4 | 4 | 1 | 4 | 4 | 3 | 1 | 1 | 5 | 2 | 4 | 2 | 0.0 | neutral or dissatisfied |
| 44131 | 55306 | Male | disloyal Customer | 33 | Business travel | Eco | 1285 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 1 | 5 | 4 | 3 | 3 | 3 | 71 | 52.0 | neutral or dissatisfied |
| 45131 | 7362 | Male | disloyal Customer | 23 | Business travel | Eco | 783 | 1 | 1 | 1 | 3 | 3 | 1 | 3 | 3 | 5 | 2 | 4 | 4 | 4 | 3 | 30 | 25.0 | neutral or dissatisfied |
| 46131 | 37320 | Female | Loyal Customer | 27 | Business travel | Business | 3869 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 2 | 5 | 2 | 1 | 4 | 1 | 4 | 122 | 177.0 | satisfied |
| 47131 | 32853 | Male | Loyal Customer | 25 | Personal Travel | Eco | 216 | 2 | 1 | 2 | 3 | 5 | 2 | 5 | 5 | 1 | 4 | 2 | 2 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 48131 | 79186 | Male | Loyal Customer | 62 | Personal Travel | Eco | 2422 | 2 | 4 | 2 | 3 | 2 | 4 | 4 | 3 | 3 | 3 | 5 | 4 | 3 | 4 | 0 | 4.0 | neutral or dissatisfied |
| 49131 | 56097 | Male | Loyal Customer | 29 | Business travel | Business | 2402 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 5 | 2 | 5 | 5 | 4 | 4 | 4 | 154 | 204.0 | satisfied |
| 50131 | 73172 | Male | Loyal Customer | 45 | Business travel | Business | 1258 | 5 | 5 | 3 | 5 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 8 | 0.0 | satisfied |
| 51131 | 112201 | Male | Loyal Customer | 42 | Business travel | Business | 649 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 5 | 6 | 10.0 | satisfied |
| 52131 | 52133 | Male | Loyal Customer | 52 | Business travel | Business | 3356 | 4 | 4 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 102 | 94.0 | satisfied |
| 53131 | 126272 | Male | Loyal Customer | 46 | Personal Travel | Eco | 468 | 4 | 5 | 4 | 2 | 5 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 39 | 35.0 | satisfied |
| 54131 | 100540 | Female | Loyal Customer | 46 | Personal Travel | Eco | 759 | 2 | 4 | 2 | 3 | 3 | 5 | 5 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 55131 | 1074 | Female | Loyal Customer | 63 | Personal Travel | Eco | 482 | 2 | 3 | 2 | 3 | 1 | 3 | 3 | 4 | 4 | 2 | 4 | 2 | 4 | 4 | 5 | 11.0 | neutral or dissatisfied |
| 56131 | 101856 | Male | Loyal Customer | 49 | Business travel | Eco | 119 | 2 | 4 | 4 | 4 | 3 | 2 | 3 | 3 | 5 | 5 | 4 | 1 | 1 | 3 | 0 | 0.0 | satisfied |
| 57131 | 24688 | Female | disloyal Customer | 27 | Business travel | Eco | 761 | 2 | 2 | 2 | 3 | 3 | 2 | 5 | 3 | 4 | 2 | 3 | 5 | 3 | 3 | 0 | 5.0 | neutral or dissatisfied |
| 58131 | 24836 | Female | Loyal Customer | 65 | Personal Travel | Eco | 861 | 2 | 5 | 2 | 4 | 5 | 4 | 5 | 2 | 2 | 2 | 2 | 5 | 2 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 59131 | 64123 | Male | Loyal Customer | 69 | Personal Travel | Eco | 2288 | 4 | 3 | 4 | 2 | 4 | 5 | 5 | 2 | 2 | 1 | 3 | 5 | 2 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 60131 | 109909 | Male | Loyal Customer | 35 | Business travel | Eco | 971 | 3 | 4 | 5 | 4 | 2 | 3 | 3 | 2 | 5 | 3 | 3 | 3 | 1 | 3 | 373 | 358.0 | neutral or dissatisfied |
| 61131 | 59076 | Male | Loyal Customer | 66 | Business travel | Business | 1555 | 1 | 0 | 0 | 3 | 2 | 4 | 3 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 62131 | 84802 | Female | Loyal Customer | 58 | Business travel | Eco | 547 | 3 | 4 | 4 | 4 | 3 | 4 | 4 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 7 | 11.0 | neutral or dissatisfied |
| 63131 | 22077 | Male | Loyal Customer | 48 | Business travel | Eco Plus | 321 | 4 | 5 | 5 | 5 | 3 | 4 | 3 | 3 | 1 | 5 | 2 | 5 | 2 | 3 | 0 | 0.0 | satisfied |
| 64131 | 90452 | Female | Loyal Customer | 56 | Business travel | Business | 404 | 4 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 4 | 0.0 | satisfied |
| 65131 | 74430 | Female | Loyal Customer | 26 | Business travel | Business | 1205 | 5 | 5 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 3 | 5 | 3 | 5 | 4 | 0 | 0.0 | satisfied |
| 66131 | 75023 | Male | Loyal Customer | 23 | Business travel | Business | 236 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 1 | 3 | 3 | 1 | 4 | 2 | 7 | 0.0 | neutral or dissatisfied |
| 67131 | 67977 | Male | Loyal Customer | 22 | Business travel | Eco Plus | 1431 | 3 | 1 | 2 | 1 | 3 | 3 | 3 | 3 | 1 | 1 | 3 | 4 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 68131 | 48028 | Male | disloyal Customer | 22 | Business travel | Eco | 1384 | 1 | 1 | 1 | 4 | 5 | 1 | 5 | 5 | 2 | 1 | 3 | 1 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 69131 | 58168 | Female | Loyal Customer | 47 | Business travel | Business | 3984 | 2 | 2 | 5 | 2 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 0 | 0.0 | satisfied |
| 70131 | 42191 | Male | Loyal Customer | 45 | Business travel | Business | 2737 | 1 | 1 | 1 | 1 | 2 | 5 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 16 | 4.0 | satisfied |
| 71131 | 68 | Male | Loyal Customer | 43 | Business travel | Business | 173 | 4 | 5 | 5 | 5 | 4 | 3 | 3 | 2 | 2 | 2 | 4 | 2 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 72131 | 33908 | Male | Loyal Customer | 33 | Personal Travel | Eco Plus | 1226 | 1 | 4 | 1 | 1 | 2 | 1 | 2 | 2 | 5 | 4 | 1 | 3 | 2 | 2 | 29 | 24.0 | neutral or dissatisfied |
| 73131 | 31500 | Male | Loyal Customer | 23 | Business travel | Business | 2401 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 5 | 5 | 4 | 14 | 27.0 | satisfied |
| 74131 | 75582 | Female | disloyal Customer | 35 | Business travel | Business | 337 | 3 | 4 | 4 | 3 | 1 | 4 | 1 | 1 | 4 | 5 | 5 | 5 | 4 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 75131 | 92682 | Male | Loyal Customer | 49 | Business travel | Business | 2992 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 76131 | 22935 | Female | Loyal Customer | 48 | Business travel | Business | 3172 | 1 | 1 | 1 | 1 | 5 | 5 | 1 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 13 | 5.0 | satisfied |
| 77131 | 10741 | Male | Loyal Customer | 18 | Business travel | Business | 2935 | 2 | 4 | 4 | 4 | 1 | 1 | 2 | 1 | 2 | 3 | 4 | 2 | 3 | 1 | 0 | 0.0 | neutral or dissatisfied |
| 78131 | 104520 | Male | Loyal Customer | 45 | Business travel | Business | 1256 | 4 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 79131 | 18087 | Female | Loyal Customer | 65 | Personal Travel | Eco | 488 | 4 | 0 | 4 | 3 | 3 | 5 | 4 | 3 | 3 | 4 | 3 | 4 | 3 | 3 | 57 | 47.0 | neutral or dissatisfied |
| 80131 | 60420 | Female | Loyal Customer | 31 | Business travel | Business | 1860 | 4 | 4 | 5 | 4 | 3 | 3 | 3 | 3 | 4 | 2 | 4 | 4 | 5 | 3 | 0 | 7.0 | satisfied |
| 81131 | 73322 | Male | Loyal Customer | 56 | Business travel | Business | 3497 | 3 | 3 | 1 | 3 | 2 | 4 | 5 | 3 | 3 | 3 | 3 | 4 | 3 | 5 | 0 | 0.0 | satisfied |
| 82131 | 12809 | Male | Loyal Customer | 42 | Business travel | Eco | 817 | 1 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 4 | 2 | 2 | 2 | 1 | 25 | 21.0 | neutral or dissatisfied |
| 83131 | 2507 | Female | disloyal Customer | 50 | Business travel | Business | 181 | 4 | 4 | 4 | 5 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 84131 | 70585 | Female | disloyal Customer | 12 | Business travel | Eco | 1258 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 2 | 1 | 3 | 2 | 4 | 3 | 27 | 9.0 | neutral or dissatisfied |
| 85131 | 4441 | Male | Loyal Customer | 66 | Personal Travel | Eco | 762 | 4 | 3 | 4 | 4 | 5 | 4 | 5 | 5 | 1 | 5 | 1 | 4 | 4 | 5 | 14 | 57.0 | neutral or dissatisfied |
| 86131 | 128385 | Male | disloyal Customer | 23 | Business travel | Eco | 647 | 3 | 3 | 3 | 3 | 5 | 3 | 4 | 5 | 1 | 2 | 4 | 3 | 4 | 5 | 0 | 7.0 | neutral or dissatisfied |
| 87131 | 60527 | Female | Loyal Customer | 58 | Personal Travel | Eco | 775 | 1 | 3 | 1 | 3 | 3 | 3 | 1 | 5 | 5 | 1 | 5 | 5 | 5 | 3 | 56 | 43.0 | neutral or dissatisfied |
| 88131 | 120475 | Female | Loyal Customer | 14 | Personal Travel | Eco | 366 | 3 | 5 | 3 | 3 | 4 | 3 | 4 | 4 | 3 | 5 | 5 | 1 | 5 | 4 | 0 | 10.0 | neutral or dissatisfied |
| 89131 | 18585 | Male | disloyal Customer | 22 | Business travel | Eco | 192 | 3 | 5 | 4 | 2 | 2 | 4 | 2 | 2 | 4 | 5 | 3 | 3 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 90131 | 1 | Male | disloyal Customer | 48 | Business travel | Business | 821 | 3 | 3 | 3 | 3 | 5 | 3 | 5 | 5 | 3 | 2 | 5 | 4 | 5 | 5 | 2 | 5.0 | neutral or dissatisfied |
| 91131 | 15315 | Female | Loyal Customer | 49 | Business travel | Business | 2159 | 2 | 1 | 1 | 1 | 5 | 4 | 3 | 2 | 2 | 2 | 2 | 4 | 2 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 92131 | 77119 | Male | Loyal Customer | 60 | Personal Travel | Eco | 1481 | 2 | 1 | 2 | 4 | 5 | 2 | 4 | 5 | 2 | 5 | 4 | 1 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 93131 | 59942 | Male | Loyal Customer | 52 | Business travel | Eco | 1068 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 1 | 4 | 3 | 4 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
| 94131 | 125657 | Male | disloyal Customer | 42 | Business travel | Business | 759 | 3 | 3 | 3 | 1 | 4 | 3 | 4 | 4 | 5 | 2 | 5 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 95131 | 93735 | Female | Loyal Customer | 48 | Business travel | Business | 368 | 4 | 4 | 4 | 4 | 3 | 5 | 4 | 4 | 4 | 4 | 4 | 5 | 4 | 5 | 0 | 0.0 | satisfied |
| 96131 | 16252 | Male | Loyal Customer | 45 | Business travel | Eco | 748 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 3 | 4 | 4 | 5 | 2 | 2 | 0 | 3.0 | satisfied |
| 97131 | 77589 | Male | Loyal Customer | 45 | Business travel | Business | 731 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 3 | 0 | 0.0 | satisfied |
| 98131 | 10284 | Male | Loyal Customer | 55 | Business travel | Business | 301 | 3 | 3 | 3 | 3 | 2 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 0 | 0.0 | satisfied |
| 99131 | 98459 | Male | disloyal Customer | 40 | Business travel | Eco | 210 | 2 | 2 | 1 | 4 | 5 | 1 | 3 | 5 | 3 | 2 | 3 | 3 | 3 | 5 | 0 | 0.0 | neutral or dissatisfied |
| 100131 | 12546 | Female | Loyal Customer | 33 | Business travel | Eco | 788 | 4 | 5 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 1 | 4 | 5 | 4 | 4 | 8 | 0.0 | satisfied |
| 101131 | 113175 | Female | Loyal Customer | 64 | Personal Travel | Eco | 677 | 2 | 5 | 2 | 3 | 3 | 1 | 5 | 4 | 4 | 2 | 4 | 3 | 4 | 4 | 0 | 0.0 | neutral or dissatisfied |
| 102131 | 21386 | Female | Loyal Customer | 46 | Personal Travel | Business | 331 | 3 | 0 | 3 | 3 | 2 | 3 | 1 | 4 | 4 | 3 | 2 | 3 | 4 | 3 | 0 | 0.0 | neutral or dissatisfied |
| 103131 | 16476 | Male | Loyal Customer | 51 | Business travel | Eco Plus | 416 | 2 | 3 | 3 | 3 | 2 | 2 | 2 | 2 | 2 | 2 | 4 | 4 | 3 | 2 | 0 | 0.0 | neutral or dissatisfied |
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